Job Closed
This listing is no longer active.
Create more human experiences for all talent, and unlock the skills and potential of your global workforce.
Customer Success Manager
Location
United States
Posted
70 days ago
Salary
$88K - $115K / year
Seniority
Senior
Job Description
Customer Success Manager
Beamery
• Handle overall responsibility for managing enterprise customer relationships across an assigned book of enterprise level business • Act as liaison between product management and the customer, communicating the Beamery roadmap and translating how upcoming capabilities will influence customer talent strategies • Work closely with Professional Services to identify new opportunities and facilitate smooth transitions following initial or follow-on deployments, ensuring Beamery is fully integrated into customer processes and talent technology ecosystems • Monitor and facilitate customer adoption of platform features and functionality, surfacing insights on evolving business needs back to Beamery's product and commercial teams • Leverage customer relationships for prospect references and case study development, in partnership with Marketing • Prioritize and drive resolution on escalated customer issues, coordinating across Support, Engineering, and Product as required • Be the voice of the customer acting as their internal advocate within Beamery to influence roadmap, support prioritisation, and product direction
Job Requirements
- 4+ years of proven customer success or account management experience with enterprise customers
- Demonstrable experience in a customer success, consulting, or account management role that includes issue resolution and escalation management
- Proven ability to build strong relationships with customers at the Executive level
- Proven ability to engage across corporate functions including Sales, Marketing, Professional Services, Customer Support, and Product Management
- Excellent verbal, presentation, and written communication skills comfortable chairing executive meetings and hosting webinars
- Comfortable working with a global team and global customers, adept at managing workloads across time zones
Benefits
- Inclusive work environment
- Training and development programs
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Customer Success Strategist
JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Representative - REMOTE. In this pivotal role, you will play a crucial part in nurturing key client relationships and driving business growth. Your expertise will enable us to provide exceptional service to our global customers, ensuring their needs are met and their satisfaction is prioritized. You will collaborate closely with various teams to develop innovative programs and solutions that enhance customer engagement and support. By joining us, you will not only contribute to the success of our clients but also have the chance to evolve your career in a dynamic environment. Accountabilities - Collaborate in the development and execution of global account strategies. - Lead operational and account support activities, ensuring compliance with customer agreements. - Build and maintain strong relationships with key client contacts to drive customer loyalty. - Identify new business opportunities and support strategies for growth. Qualifications - Over 5 years of experience managing complex customer relationships. - Strong knowledge of organizational structure and services at a global scale. - Proven initiative and proactive problem-solving skills. - Bachelor's degree or equivalent experience, with proficiency in English. Benefits - Be part of a globally evolving organization focused on transformation and innovation. - A culture of belonging where your voice is encouraged. - Hybrid work environment. - Total Rewards program to support your career and well-being. - Opportunity to collaborate with a diverse team.
Senior Customer Success Representative
JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Representative - REMOTE. In this pivotal role, you will play a crucial part in nurturing key client relationships and driving business growth. Your expertise will enable us to provide exceptional service to our global customers, ensuring their needs are met and their satisfaction is prioritized. You will collaborate closely with various teams to develop innovative programs and solutions that enhance customer engagement and support. By joining us, you will not only contribute to the success of our clients but also have the chance to evolve your career in a dynamic environment. - Collaborate in the development and execution of global account strategies. - Lead operational and account support activities, ensuring compliance with customer agreements. - Build and maintain strong relationships with key client contacts to drive customer loyalty. - Identify new business opportunities and support strategies for growth. Qualifications - Over 5 years of experience managing complex customer relationships. - Strong knowledge of organizational structure and services at a global scale. - Proven initiative and proactive problem-solving skills. - Bachelor's degree or equivalent experience, with proficiency in English. Benefits - Be part of a globally evolving organization focused on transformation and innovation. - A culture of belonging where your voice is encouraged. - Hybrid work environment. - Total Rewards program to support your career and well-being. - Opportunity to collaborate with a diverse team.
Sr. Customer Success Consultant
JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Representative - REMOTE. In this pivotal role, you will play a crucial part in nurturing key client relationships and driving business growth. Your expertise will enable us to provide exceptional service to our global customers, ensuring their needs are met and their satisfaction is prioritized. You will collaborate closely with various teams to develop innovative programs and solutions that enhance customer engagement and support. By joining us, you will not only contribute to the success of our clients but also have the chance to evolve your career in a dynamic environment. - Collaborate in the development and execution of global account strategies. - Lead operational and account support activities, ensuring compliance with customer agreements. - Build and maintain strong relationships with key client contacts to drive customer loyalty. - Identify new business opportunities and support strategies for growth. Qualifications - Over 5 years of experience managing complex customer relationships. - Strong knowledge of organizational structure and services at a global scale. - Proven initiative and proactive problem-solving skills. - Bachelor's degree or equivalent experience, with proficiency in English. Benefits - Be part of a globally evolving organization focused on transformation and innovation. - A culture of belonging where your voice is encouraged. - Hybrid work environment. - Total Rewards program to support your career and well-being. - Opportunity to collaborate with a diverse team.
Sr. Customer Success Manager
JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Representative - REMOTE. In this pivotal role, you will play a crucial part in nurturing key client relationships and driving business growth. Your expertise will enable us to provide exceptional service to our global customers, ensuring their needs are met and their satisfaction is prioritized. You will collaborate closely with various teams to develop innovative programs and solutions that enhance customer engagement and support. By joining us, you will not only contribute to the success of our clients but also have the chance to evolve your career in a dynamic environment. - Collaborate in the development and execution of global account strategies. - Lead operational and account support activities, ensuring compliance with customer agreements. - Build and maintain strong relationships with key client contacts to drive customer loyalty. - Identify new business opportunities and support strategies for growth. Qualifications - Over 5 years of experience managing complex customer relationships. - Strong knowledge of organizational structure and services at a global scale. - Proven initiative and proactive problem-solving skills. - Bachelor's degree or equivalent experience, with proficiency in English. Benefits - Be part of a globally evolving organization focused on transformation and innovation. - A culture of belonging where your voice is encouraged. - Hybrid work environment. - Total Rewards program to support your career and well-being. - Opportunity to collaborate with a diverse team.
