Provision helps construction professionals find and mitigate risk in their project documents.
Call Center Agent
Location
United States
Posted
67 days ago
Salary
$11 - $15 / hour
Seniority
Senior
Job Description
Call Center Agent
Provision
• Supporting customers in billing inquiries and disputes. • Supporting customers in basic troubleshooting of their hardware and software. • Dispatching of Technical Crews when such troubleshooting fails. • Answering inbound calls of customers who require roadside services, ascertaining the location of those customers through various means and then dispatching Roadside Service Providers to their location. • Ensuring no customer is "stranded" or doesn't have their situation resolved. • Maintaining a positive and respectful attitude towards all customers at all times. • Communicating and Coordinating with supervisors and team as needed. • Ensuring customer satisfaction and providing professional care.
Job Requirements
- Professional at home Office Space for working.
- Minimum 15 MBps Up, 50 MBps Down Internet Speeds.
- You must be a resident of the State of Arkansas.
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