Location Designation: Fully Remote Job Title: New York Life Group Benefits Solutions (GBS) - Data Governance and Stewardship Leader Location: Remote or Hybrid/Philadelphia, PA or New York Office Reports To: GBS Business Data Strategy Lead Employment Type: Full-Time Business Overview: The GBS Data Governance and Stewardship Leader will establish and scale a sustainable data governance framework as part of the Center of Excellence (COE). This role is responsible for driving data definitions and quality, delivering best-practice training, and ensuring adherence to governance policies across the organization. As a key member of the COE Data & Analytics team, the leader will partner with IT and business teams to ensure that data can be trusted, remains secure, and is effectively leveraged to support strategic and operational decision-making. Role Overview: We are seeking an experienced Data Governance and Stewardship professional to lead the development and execution of a data governance and management framework. This role ensures data consistency, compliance, and integrity across financial and operational domains, including Sales, Underwriting, Operations, Claims, Actuarial, and Finance. Working closely with business leaders, technology teams, and data professionals, this role supports New York Life's Data Strategy by enhancing data discoverability, quality, and compliance. The leader will develop governance policies, standards, and best practices; drive stewardship and ownership across departments; and manage critical initiatives related to data classification, cataloging, quality, access, and usage. Additionally, this role monitors and reports on the performance and compliance of the overall data governance program, ensuring data is well organized, accessible, secure, and valuable. What You'll Will Do: - Develop and lead the implementation of the data governance roadmap. - Play a key role in establishing an division-wide data governance framework, with a focus on governing data as an enterprise asset, addressing regulatory requirements, and protection of sensitive data through organizational behavior, policies and standards, governance metrics, processes, and related tools. - Support the mission and goals of the cross-functional Data Governance Council. - Collaborate with data product managers, SMEs, and engineers to capture business context, align it with technical architecture and strengthen metadata documentation. - Expand metadata repository to include source-to-target data lineage mapping and Business-friendly names for technical fields. - Drive adoption of governance tools through training sessions, user enablement, and data owner/steward playbooks. - Support Governance Technologies: Assist in the implementation and maintenance of platforms such as: - Data Catalog (e.g., Collibra, Atlan) - Master/Reference Data Management (MDM/RDM) - Data Quality tools Key Responsibilities - Lead the Data Governance Strategy: Develop and execute a data governance framework that aligns with corporate priorities, regulatory compliance, and business needs. - Establish Data Stewardship: Build and manage a network of business and technical data stewards. Define roles, responsibilities, and operating procedures. Facilitate Data Stewardship meetings to drive adoption of standards and resolve issues. - Operationalize Data Governance: Help bring our Data Governance and Data Management framework to life by embedding best practices into project workflows and everyday work. - Organizational Alignment: Partner with New York Life's Corporate Data Governance and Data Management teams to ensure alignment. - Ensure Data Quality & Integrity: Oversee data quality initiatives including management of consolidated data sets. - Enable Data Standardization: Provide data and business analysis support to harmonize data across the applications. - Data Ownership & Accountability: Promote accountability and best practices for data stewardship across the organization. - Policy and Standards Development: Establish data definitions, naming conventions, classification schemas, and metadata standards. - Regulatory and Risk Compliance: Ensure compliance with privacy, security, and regulatory requirements (e.g., HIPAA, FINRA, SOC 2, ERISA, GDPR, CCPA, NY DFS etc.). - Collaboration Across Functions: Serve as a liaison between Business and Technology to ensure that data related business requirements for governing data are clearly defined, communicated, and well understood and considered as part of operational prioritization and planning. - Tooling and Enablement: Assess and implement data governance technologies as needed and establish usage protocols. - Change Management: Lead communication, training, and engagement to cultivate a data ownership mindset across the organization. - Continuous Improvement: Monitor and measure the effectiveness and maturity of the data governance program, and report on key performance indicators and metrics. What You'll Bring: Required - 5+ years of experience in data governance, stewardship, or data management. - Proven experience leading data governance and management initiatives in complex environments. - Strong Insurance Industry Experience (Group Benefits Industry strongly preferred). - Strong understanding of data lifecycle management, data quality frameworks, metadata management, and data classification. - Skilled in data lineage, master data management (MDM), and data cataloging tools. - Experience implementing and operating a data governance framework across business and technology. - Experience building governance in federated data environments and across complex/hybrid data ownership structures. - Strong experience in people and relationship management. Ability to effectively challenge all levels of an organization and offer value-add solutions to meet data governance objectives. - Familiarity with SQL, Python and data modeling concepts. Working in Agile environments using Jira, Confluence, and SharePoint are a plus. - Strong understanding of regulatory and compliance requirements. - Hands-on experience with Atlan or similar metadata management tools. Familiarity with data quality and observability tools (e.g., Anomalo).#LI-VL1 #LI-HYBRID Pay Transparency Salary Range: $100,000-$143,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 93386

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission: We’re hiring a Staff Software Engineer (Data Platform) to define and lead the evolution of Zocdoc’s data platform at the intersection of data engineering and product engineering. This role owns how data moves into, across, and out of our lakehouse and warehouse ecosystems. You’ll shape the contracts, access patterns, APIs, governance controls, and interoperability standards that enable teams to reliably produce and consume data at scale. Unlike a traditional data engineering role, this position is focused on platform experience and data product design — building the frameworks, contracts, and service interfaces that make data trustworthy, compliant, and easy to use across both technical and non-technical stakeholders. You will define how: - Product teams publish high-quality, validated data into the platform - Analytics and ML teams consume governed datasets with confidence - Reverse ETL and activation patterns safely operationalize data back into product systems - Access control, compliance, and governance are embedded into platform design by default This is a highly cross-functional leadership role requiring deep data engineering expertise, strong product thinking, and the ability to influence standards across the organization. You’ll enjoy this role if you are… - Passionate about designing data contracts and producer/consumer interfaces, not just pipelines. - Excited to build APIs, SDKs, and shared packages that product engineers adopt. - Motivated to define clear access patterns across warehouse, lakehouse, and downstream systems. - Energized by solving governance, schema evolution, and compliance challenges at scale. - Comfortable setting long-term architectural direction while still diving into implementation details. - Experienced in building a data product used broadly across both technical and non-technical stakeholders. - Excited about leveraging AI-assisted and agentic workflows to multiply engineering productivity. - Thoughtful about the guardrails, access controls, and governance required when enabling GenAI systems to interact with sensitive data. Your day to day is… - Defining and evolving data contract standards across the company, including schema enforcement, versioning, and validation patterns. - Designing interoperable ingestion and publishing frameworks that enable upstream producers (e.g., product engineering teams) to integrate seamlessly with the data platform. - Building and standardizing APIs, libraries, or SDKs that simplify event logging, schema validation, and contract compliance. - Establishing best practices for schema registry usage and distributed schema validation across streaming and batch systems (e.g., Kafka-based systems). - Designing clear patterns for: - When to use the data lake vs. the warehouse - How curated layers are exposed - How downstream consumers access data safely - Leading reverse ETL and activation architecture to support operational use cases. - Defining and enforcing access control, governance, and compliance standards (e.g., PHI/PII handling, DEID boundaries, RBAC). - Partnering with Product Engineering, Security, Compliance, Analytics Engineering, and Infrastructure to align on standards and long-term direction. - Mentoring engineers and influencing engineering culture around data quality, ownership, and contracts. - Driving adoption of AI-assisted development practices (e.g., cloud-based coding environments, internal AI tooling, or agentic workflows) to accelerate platform delivery. - Designing guardrails for AI access to data systems, including scoped permissions, auditing, and compliance-aware controls. - Partnering with product and AI teams to ensure our data contracts, schemas, and curated layers are AI-consumable and safe by default. - Evaluating how internal data platform assets can power AI use cases and intelligent automation across the company. You’ll be successful in this role if you have… - 8+ years of experience in data engineering, platform engineering, or backend platform development. - Demonstrated experience designing data contracts, schema governance, or producer/consumer standards at scale. - Strong expertise in Python and SQL, with hands-on experience building scalable data frameworks. - Experience with distributed data systems such as Spark (Databricks or EMR) and modern lakehouse architectures (Delta Lake / Iceberg). - Experience with data warehouses such as Snowflake and strong understanding of performance and access patterns. - Familiarity with schema registry systems and schema evolution in streaming systems (e.g., Kafka). - Experience building APIs, shared libraries, or platform services adopted by multiple teams. - Strong understanding of access control, RBAC, and compliance constraints in regulated environments. - Proven ability to lead cross-functional architectural initiatives across product, analytics, and infrastructure teams. - Clear communication skills and a track record of influencing standards across an organization. - Experience working with AI-assisted development tools or cloud-based coding environments (e.g., Claude Code, Codex, Cursor, internal code generation frameworks, or similar systems). - Strong understanding of governance considerations for GenAI systems, including access control, prompt safety, sensitive data handling, and auditability. - Perspective on how structured data models and contracts improve AI reliability and downstream automation. Bonus if you have… - Experience designing reverse ETL frameworks or operational activation pipelines. - Familiarity with metadata and governance platforms (e.g., Unity Catalog, Collibra, OpenMetadata). - Experience building internal developer platforms for event logging or data publishing. - Experience working in regulated environments involving PHI/PII. - Experience integrating streaming systems (Kafka/Kinesis) with warehouse and lakehouse ecosystems. Benefits - Flexible, hybrid work environment at our convenient Soho location - Unlimited Vacation - 100% paid employee health benefit options (including medical, dental, and vision) - Commuter Benefits - 401(k) with employer funded match - Corporate wellness program with Wellhub - Sabbatical leave (for employees with 5+ years of service) - Competitive paid parental leave and fertility/family planning reimbursement - Cell phone reimbursement - Catered lunch everyday along with beverages and snacks - Employee Resource Groups and ZocClubs to promote shared community and belonging - Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $180,000—$275,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your impact on our mission We are looking for a Staff Software Engineer (SSE) to join our Data Engineering team! In this role, you will design, build, and optimize scalable data systems that empower decision-making and innovation at Zocdoc. You’ll collaborate with cross-functional teams to manage data pipelines, strengthen governance, and improve the tools and processes that help data producers and consumers work together effectively. This role leads our specialized Data Infrastructure group, which is responsible for building, maintaining, and optimizing the platforms that power data workflows across the company. You’ll focus on the underlying infrastructure that supports analytics, experimentation, and machine learning—ensuring it runs efficiently, securely, and cost-effectively to improve the healthcare experience for patients and providers. You’ll enjoy this role if you are… - Passionate about the inner workings of data platforms and infrastructure - Excited to tackle both technical and strategic challenges to build reliable, scalable systems - Motivated to create high-leverage tools that power analytics and data science - Energized by the opportunity to build tools and processes that directly improve patient and provider experiences through better data - Autonomous, proactive, and eager to solve complex problems with practical, scalable solutions Your day to day is… - Designing and maintaining scalable data pipelines for ingestion, transformation, and delivery across multiple data sources - Collaborating with Analytics Engineers and Product teams to curate datasets and establish data contracts that improve transparency and reliability - Developing and managing modern data architectures, such as lakehouses and medallion layers, using tools like Databricks, Delta Lake, or Iceberg - Optimizing Snowflake usage and performance, ensuring data quality and cost efficiency - Supporting and scaling orchestration platforms (like Dagster), metadata systems (like Unity Catalog or Collibra), and monitoring tools (like Datadog) - Collaborating with data engineering, analytics engineering, and security teams to deliver stable and efficient infrastructure for diverse workflows - Building tools, alerting systems, and documentation that ensure reliable operation and developer self-service across our data stack You’ll be successful in this role if you have… - 8+ years of experience in data engineering or platform/infrastructure roles, with a focus on scaling tools and systems - Expertise in Python or Scala, and strong proficiency in SQL for data modeling and optimization - Deep experience with data warehouse technologies like Snowflake, including clustering, performance tuning, query profiling, and access management - Experience with data lake and lakehouse architectures such as Databricks, Delta Lake, Iceberg, or Apache Hudi, and query engines like Athena or Presto - Proven ability to design and implement scalable ETL pipelines using technologies like dbt for transformation and Databricks for large-scale processing - Familiarity with managing infrastructure-as-code, job orchestration (Dagster, Airflow), and CI/CD workflows - A proactive mindset and strong problem-solving skills, especially when troubleshooting complex infrastructure issues - Excellent collaboration and communication skills to support cross-functional teams and data consumers Bonus if you have… - Experience implementing row-level security and data masking for PHI/PII use cases - Exposure to governance tools (e.g., Collibra, Amplitude, Looker admin, Unity Catalog) - Familiarity with AWS services, especially for storage and compute cost optimization Benefits: - Flexible work environment - Unlimited Vacation - 100% paid employee health benefit options (including medical, dental, and vision) - Commuter Benefits - 401(k) with employer funded match - Corporate wellness program with Wellhub - Sabbatical leave (for employees with 5+ years of service) - Competitive paid parental leave and fertility/family planning reimbursement - Cell phone reimbursement - Catered lunch everyday along with beverages and snacks - Employee Resource Groups and ZocClubs to promote shared community and belonging - Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $180,000—$275,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

• Conceptualizing and implementing scalable and secure cloud-based data solutions. • Shaping the cloud data strategy to ensure data infrastructure aligns with organizational requirements and advances business objectives. • Collaborating closely with esteemed global clients to deliver top-tier solutions in Data & Analytics.