Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Customer Success, Product Specialist, Advisors Client Services Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. All About Us The Advisors Client Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs. Within Data and Services, the Business & Market Intelligence (B&MI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end. The role will lead initiatives to support the growth and scalability of the B&MI product suite business in the region All About the Role Make an impact as a Managing Consultant, Customer Success Product Specialist, Advisors Client Services Advisors CS-SPD is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by: • Project management and delivery of new and complex products, platforms and services to market smoothly and efficiently • Partners with the sales teams to ensure clear & required solution definition for the client with a proposed implementation plan• Acts as the knowledge expert on new and complex products and the most effect means of delivery• Development of delivery resources that articulate all assets and functions to be coordinated• Strengthening client's internal skills, knowledge and experience in critical areas As a Managing Consultant, Customer Success Product Specialist you will be responsible for the successful delivery and implementation of a comprehensive SaaS platform analytics solution that enables the ingestion & syndication of data to drive value for our clients. In this role, you will be partnering together with our Product team on executing a well-designed on-boarding experience and providing on-going support to our clients. You will develop a deep understanding of product features / functionality and how these can be used to drive value for our clients. Your Responsibilities• Function as a Product Expert for project team members and customer success managers for them to become coaches to our customers whilst implementing our products and solutions in ways that add value for their businesses, supporting our customers in their strategic goals.• Function as central point of contact and subject matter expert for customers and/or Mastercard customer representatives.• Conduct platform demonstration and training sessions. • Manage user-onboarding process and effectively partner with users to improve their ability to leverage insights and data to drive business decisions.• Demonstrate a clear understanding of customer needs and impact of SaaS on the client's business.• Expertise in transforming data into insights and visualization, with an ability to deliver and support decision makers using the insights.• Support troubleshooting of problems and issues; recommend processes to improve platform adoption and usage.• Partners with the sales teams to ensure clear & required solution definition for the client with a proposed implementation plan.• Represent the voice of the customer and influence the product development roadmap.• Drive usage and engagement of the product.• Support sales team as product specialists, providing sales enablement materials/trainings and support All About You• Experience in delivery of SaaS solutions or data products • Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables. • Product-minded and focused on delivering solutions that are scalable, leverage innovative technologies, and delightful for end-users.• Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker (Advanced Word, Excel, and PowerPoint skills)• Enthusiastic and authentic leader with the ability to inspire others and create a collaborative culture of teamwork, accountability, open communication and organizational effectiveness.• Exceptional analytical and quantitative critical thinking skills • Demonstrated ability to develop relationships with both mid- and executive-level customer contacts. All About Your Education & Skills • Bachelor's degree or equivalent qualification. • Fluent local office language and English required; other languages desirable. • Comfortable with significant customer interaction and excited to build relationships. • Advanced Word, Excel, and PowerPoint skills required. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description We are looking for a well-connected Telecom Sales Consultant to support business development across the North American telecom and data center ecosystem. This role is ideal for someone with a strong industry network who can unlock new opportunities and accelerate market expansion. Location: United States (Remote) Type: Full-time Salary: 100K – 200K USD Key Responsibilities - Leverage existing industry network to identify and generate new business opportunities - Support market entry and growth strategy in North America - Introduce and connect with key clients, partners, and decision-makers - Provide insights on market trends, competition, and positioning - Contribute to strategic deal-making and commercial success Qualifications - Strong network within telecom operators, fiber optic ecosystem, or data center/infrastructure sectors - Proven experience in telecom sales, consulting, or business development - Deep understanding of the North American market - Ability to work independently and drive results - Flexible and adaptable to project-based collaboration Ideal Candidate Profile - Former Sales Leader or Account Manager in telecom - Established relationships with operators, integrators, and distributors Why This Role? This is a high-impact, network-driven role where your connections and market knowledge directly translate into business growth. If you have strong industry access and want to play a key role in expanding telecom solutions in North America, this opportunity offers both flexibility and significant earning potential.

• Communicator & Coordinator: You are the primary point of contact for our customers, ensuring smooth communication — always solution-oriented and working closely with our development team and consultants. • Inquiry Coordinator: You keep track of customer requests, coordinate them confidently, and ensure everything runs smoothly. • Taskmaster: You take ownership of change and release management, support rollouts, and professionally manage test activities. • Workshops & Knowledge Transfer: You bring your expertise to workshops and ensure everyone on the team is aligned through clear, easy-to-understand documentation. • Quality Guardian: You assist with error analysis, ensure compliance with standards, and contribute to the continuous improvement of our services.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Services Business Development, Telecommunications Segment Senior Managing Consultant, Services Business Development, Telecommunications Segment Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard Services, professional services arm of Mastercard, provides payments-focused consulting, data & analytics, business experimentation, marketing & personalization, loyalty, and security solutions to financial institutions, retailers, telco's, digital players and government organizations worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex customer challenges, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance, and establishes Mastercard's global thought-leadership pre-eminence. All About The Role: Lead Services Business Development for Telecommunications segment across the EEMEA region with the responsibility of generating revenue growth through winning new clients as well as services engagements. This includes new business acquisition, maximizing client value, driving recurring revenue, and promoting platform-based solutions. We are pursuing highly motivated individuals with solid experience in consultative sales across consulting services, data products, platforms, and / or other analytic services within Telecommunications segment. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Senior Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships within Telecommunications companies with the ultimate responsibility of generating sales, in-year-revenue, and winning new clients. The role will be based Dubai, United Arab Emirates. Key Responsibilities:• Own and manage business development activities for Mastercard Services within Telecommunications segment across EEMEA region with specific focus on generating client-funded revenues.• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.• Contribute to formal and informal pitches, from "storyboarding" through face-to-face presentation and take a lead role in winning Mastercard deal bids, RFP's and cross-selling Mastercard services.• Partner with the Mastercard Segment and Divisional leadership and other Services teams to develop a plan to support their strategic imperatives for target accounts.• Serve as the face of Mastercard Services to senior level client stakeholders and apply strong commercial drive to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise.• Build peer relationships and become trusted advisor with senior/executive level Telecommunications organizations in region, capturing implicit needs in addition to articulated requests and identifying the most critical aspects of the problem• Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues for Mastercard.• Refine the value proposition of new and existing Services capabilities to meet the needs of executives within Telecommunications segment.• Develop Telecommunications strategy for Mastercard Services and Account teams for the next 3-5 years including identifying future revenue streams• Work closely with Advisors and Consulting Services teams for an effective joint go to market and to ensure best-in-class value delivery.• Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs and manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management) All About You• 10+ years of experience in consultative sales across consulting services, data products, software platforms, and / or other analytic services within Telecommunications organizations• Experience in top management consulting firms and in Telecommunications industries • Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.• Ability to own and drive end-to-end sales from initial prospecting through signed contract.• Entrepreneurial mindset and demonstrated experience in selling solutions to executive-level clients• Excellent at building relationships through networking and outbound prospecting.• Strong networker across relevant client base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.• Collaborative attitude with an understanding of how to win as a team.• Strong verbal and written communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.• Advanced analytical skills, including ability to frame the customer's opportunity in financial terms (i.e. value quantification).• Bold, energetic, proactive, self-driven, never give up attitude and creative.• Proficiency in written and verbal English. Arabic and/or French preferred.• Advanced Word, Excel and PowerPoint skills. Education• Undergraduate degree required• MBA or relevant post graduate degree recommended Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:• Abide by Mastercard's security policies and practices;• Ensure the confidentiality and integrity of the information being accessed;• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.