Role Description We are seeking a Lab Advocate to play a critical role in how our lab network and clinical partners work together. This is a highly cross-functional role that blends deep technical expertise with relationship management, operational insight, and systems thinking. - Serve as the primary bridge between partner labs and dental practices, ensuring clear communication, aligned expectations, and strong working relationships. - Translate between clinical and technical perspectives, helping both sides arrive at optimal case outcomes. - Collaborate on case planning and design, aligning on materials, workflows, and clinical intent. - Troubleshoot complex case issues, working cross-functionally to resolve root causes—not just symptoms. - Identify patterns in remakes, delays, or inefficiencies and drive systemic improvements across the network. - Support and guide CAD/CAM workflows, including design quality, file integrity, and production processes. - Act as a mediator in high-friction situations, bringing stakeholders to alignment and maintaining trust. - Contribute to continuous improvement initiatives that elevate both lab performance and clinical outcomes. Qualifications - Brings 8+ years of experience as a dental technician or in a closely related role, with deep expertise across removable, implant, and fixed prosthetics. - Has strong CAD/CAM experience (e.g., 3Shape, Exocad) and a deep understanding of digital dentistry workflows. - Is equally comfortable diving into case-level detail and stepping back to identify broader system patterns. - Is a strong communicator who can navigate complex or sensitive situations and align multiple stakeholders. - Has a track record of solving complex problems and improving processes—not just executing within them. - Thrives in a cross-functional, fast-moving environment and is energized by building better systems from scratch. - Is motivated by improving patient outcomes and advancing the quality of care through better lab-clinical collaboration. Benefits - Competitive base salary with bonus opportunity of up to 20%. - Equity. - Medical, dental, and vision insurance. - Unlimited PTO. - 401k with company match. - Fully remote work environment.

Job DetailsLevel: ExperiencedJob Location: New York Regional Office - Anywhere, NY 00000Salary Range: $700.00 - $1,200.00 HourlyWith over 45 years of measured success in working with youth, SADD is widely considered the Nation’s Premier Youth Health and Safety Organization. We are a National team of dedicated professional advocates working to empower, engage, mobilize, and create positive change for students and adult allies through peer-to-peer intervention. Focusing on prevention programs in mobility safety, substance misuse, mental health, and leadership development, SADD students are working to impact their peers through a model of school and community-based chapters. Our chapter network is globally recognized, with members in all 50 states, various territories, and internationally, creating a presence on six continents. SADD aims to equip our students with the technical assistance and skills necessary to advocate for their safety effectively. Our motivated team of adult allies is many groups' first point of contact and inspiration. We seek a vibrant and impactful survivor advocate to join this space in a contractual role for the New York SADD Speakers Bureau. Position Overview New York State SADD is seeking dynamic, engaging Survivor Advocates and Speakers to deliver impactful, prevention-focused presentations on mobility safety to middle and high school audiences. This opportunity is designed for individuals with lived experience related to mobility safety, whether as a survivor of a crash, a survivor advocate impacted by another’s choices, or someone with past harmful driving behaviors who can speak to growth and accountability. Speakers will educate and connect with young people on critical topics such as: Substance-impaired driving Distracted driving Speeding and aggressive driving Pedestrian and bicyclist safety Occupant protection Presentations must go beyond personal storytelling; each session must deliver a clear, proactive message that empowers students to make safer decisions and provides actionable steps to do so. What We’re Looking For We are intentionally expanding our Survivor Advocates Speaker Bureau to include new, diverse voices that better reflect and resonate with today’s youth. Strong candidates will: Connect authentically with teen audiences (“students can see themselves in you”) Deliver engaging, age-appropriate presentations within a single class period Use positive, prevention-based messaging (not fear-based or “finger-wagging”) Avoid traumatic experiences and/or themes, overly gory or unnecessary imaging Focus primarily on mobility safety themes (not general leadership talks with minor safety references) Be open to adapting and refining their presentations in collaboration with SADD staff Key Responsibilities Deliver engaging, school-based presentations across New York State Share a lived experience story tied to mobility safety with a clear takeaway message Align presentations with SADD’s evidence-informed prevention approach Incorporate interactive or reflective elements appropriate for classroom settings Collaborate with SADD staff on dual-programming opportunities and messaging alignment Administer or support post-event student surveys Submit required verification forms and feedback documentation with invoices Contract Expectations & Logistics This is a fully contracted, fee-for-service role (not salaried or hourly, no benefits provided) Compensation rates are pre-established and negotiated annually Fees are inclusive of travel (speakers book and manage their own travel) Speakers are responsible for: Conducting outreach and booking engagements Coordinating schedules with schools/organizations Maintaining availability during the school day and academic year to meet the needs of the population, particularly around high-engagement times (back to school, prom, graduation) SADD staff will: Provide network support and connections for booking programming Offer guidance, materials, and alignment support Market and promote the bureau Statewide, develop marketing materials Attend/assist with programming as available Term of Appointment This internship is designed as a minimum one-semester commitment (approximately 3–4 months). Interns who demonstrate strong performance, consistently meet deliverable expectations, and remain aligned with program goals may be invited to extend for an additional semester based on organizational needs, funding availability, and mutual interest. QualificationsEducation, Experience, Licenses, & Certifications: Required: Lived experience connected to mobility safety (as a survivor, survivor advocate, or reformed driver) Strong storytelling ability with a clear prevention message and takeaway Ability to engage youth audiences in a classroom setting Willingness and ability to travel within New York State Professionalism, reliability, and responsiveness Experience speaking in schools or working with youth Ability to facilitate discussion and respond thoughtfully to student questions Familiarity with software such as Microsoft Office, Google Suite, Canva, Adobe, Grammarly, and other tools. Ability to work independently, with minimal direct supervision, and a malleable approach to a working schedule; nights and weekends may occasionally be necessary. Dedication to a responsible and healthy lifestyle that is in line with the values of SADD Must be able to pass a Federal SAM and background check. Must be able to provide a valid IRS W-9 form, invoicing, and stipend payment. Valid driver’s license and automobile insurance, with access to reliable transportation or supplementary means of travel beyond mass transit required. Preferred: Background in prevention, public health, education, or advocacy Existing presentation materials, website, or speaking portfolio License and/or Certification in the field of work. Direct experience working with youth populations. Degree or certificate in related field or study Our Commitment to Representation We are actively seeking speakers from diverse backgrounds and lived experiences, particularly individuals who can connect with youth across different communities and identities. Additional Opportunities As part of the NYS SADD Speaker Bureau, selected speakers may: Be featured at statewide and national SADD events Expand visibility of their work and message Collaborate on campaigns and special initiatives Be asked to represent the program and/or the Bureau at Statewide press conferences, events, etc. Position Details Job Type: Contractor. Fee for Service Stipend. Grant funded. Hours: Flexible. 5-10 hours per week on average. Salary Range: Salary Range $700-$1,200 per program/engagement Reporting: This position will report to the Director of Field Engagement. Benefits: Remote, work from home (with in-person engagements in the field required) Flexible, independently developed schedule Equal Opportunity Employer: As a company dedicated to Equal Opportunity Employment, we uphold a commitment to providing fair and equitable employment opportunities to all individuals seeking employment with us. Our employment decisions are solely influenced by job-related factors, devoid of discrimination based on race, color, religion, national origin, marital status, age, gender, gender identity, sexual orientation, disability status as a qualified individual, veteran status, or any other protected characteristic. How to Apply Interested individuals should submit: A brief summary of their story and its connection to mobility safety Resume or overview of relevant experience Links to any of the following (strongly encouraged): Website or speaker profile Testimonials Video sample of a presentation

Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. Job Summary Job Description We are looking for a pleasant and professional administrative position for Medicare Agency. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined to handle the flow of inbound calls from agents and clients. JOB REQUIREMENTS: - Excellent customer service skills - Answer, screen and forward any incoming phone calls while providing basic information when needed. - Professional appearance and excellent communication skills. - Intermediate knowledge of computer and software. Proficiency with navigating through multiple systems. - Exude a positive attitude with the ability to be resourceful and proactive in dealing with issues that may arise. - High level of confidentiality and secures client information. - Ability to organize, multitask, prioritize, and work under pressure. - Excellent organization, typing, attention to detail, and independence. - Other duties as assigned. - High School diploma or GED. Please submit your resume, if your resume qualifies we will contact you. What AmeriLife Offers A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance. Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

Description Position Overview: The Team Lead (TL) is responsible for providing information to and resolving issues for our members, their physicians, and their pharmacies. The TL position supports the Member Advocates while also being the primary back up to the Member Advocate Manager. About MedOne: MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. What You Will Do at MedOne: - Oversee a team of representatives to include mentorship and coaching, addressing conflicts and providing constructive resolutions - Provide feedback and side-by-side coaching as necessary - Report team members’ progress and identify training initiatives which supports performance standards, employee growth, and member satisfaction - Assist in program and process development, implementation, and communications - Monitor concurrent and retrospective calls to identify training needs; discuss findings with team members and provide direction and training - Review outcomes of member surveys; create and execute training initiatives addressing improvement areas - Create, develop, and maintain policy and procedure documentation - Handle and de-escalate member inquires in a calm and educational manner - Resolve difficult customer inquiries and coach staff regarding de-escalation techniques, time management and customer service skills - Assist management with quarterly and annual team goals - Conduct annual Performance evaluations, and one-on-ones with direct reports - Monitor team breaks & scheduling - Align with, and support MedOne’s Core Values What you will bring to MedOne: - Minimum of a two-year college degree or working experience in related field - Strong knowledge of Microsoft Office products, including Word, Excel and Teams - Must possess a current Pharmacy Technician Certification - Excellent customer service skills - Motivated to understand pharmacy benefit management, including pharmaceutical drugs and drug therapies and share this knowledge to broaden skillset of team - Strong listening, verbal, and written communication skills which convey understanding and clarity - Highly skilled in working through difficult conversations with members, external parties, and direct reports while maintaining composure, showing empathy, and displaying active listening skills - Demonstrated ability to effectively and efficiently resolve member inquiries and issues - Work effectively in a team environment - Must be timely, dependable and must notify supervisor of schedule changes - Must demonstrate professionalism while maintaining discretion with sensitive interdepartmental information Why Join MedOne? - Competitive salary and bonuses that reward your performance. - Comprehensive health, dental, and vision insurance. - 401(k) with company match to secure your future. - Generous paid time off and holidays. - Opportunities for professional growth and development. - A vibrant and collaborative work culture. Location: We have offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States. Employment Type: Full-Time, Hourly Hours: Hours may vary within our normal business hours. Reports to: Member Advocate Manager How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, especially if you have a CPhT certification, we’d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page. MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Offers are contingent on passing a background check and drug screen.