We’re seeking an experienced IT Support Supervisor to lead a team focused on IT training, systems support, and application readiness in a healthcare environment. In this role, you’ll oversee specialists who design, configure, and deliver end-user and application training while ensuring a consistent, high-quality support experience. You’ll be responsible for system stability, training effectiveness, data accuracy, and regulatory compliance, while building a collaborative, service-first team culture aligned with organizational priorities. Key Responsibilities - Lead, coach, and support a remote team of IT training and application support specialists - Oversee the design, development, and delivery of IT and application training programs - Ensure system stability, data integrity, and adherence to regulatory/compliance requirements - Partner with cross-functional leaders to align training and readiness efforts with business needs - Maintain and improve documentation, workflows, and training materials - Monitor performance, manage schedules and assignments, and support workload prioritization - Drive a culture of customer service, accountability, and continuous improvement Required Qualifications - Associate’s degree in Clinical Informatics, Computer Science, Business, or a related field OR High school diploma/equivalent plus 2+ years of IT operations experience - MediClear certification or an equivalent HIPAA credential - Strong working knowledge of IT workflows, healthcare applications, data integrity, and training methods - Proven ability to lead teams, manage competing priorities, and support remote staff effectively

About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

Role Description We are hiring Traveling Conveyor Electricians to work on conveyor installation and automation projects in large distribution centers and fulfillment facilities across the country. - Install and wire electrical components for conveyor systems - Run conduit, pull wire, and terminate connections - Read electrical schematics and installation drawings - Assist with startup, testing, and troubleshooting Qualifications - Experience with industrial electrical work or conveyor systems - Ability to read electrical prints and run conduit - Willingness to travel for project work - OSHA certification is a plus (training available) Benefits - Weekly pay — on time, every time - Full benefits including health insurance & PTO - Free OSHA & safety training - Tool reimbursement - Steady conveyor work on major projects

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team, united by our desire to connect diverse people with shared values for boldr impact.  - We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES - Meaningful connections start with AUTHENTICITY - We do our best work by being CURIOUS - We grow by remaining DYNAMIC - Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE  - At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client’s products and services. In this position, you will collaborate with various teams in handling the customer's needs to provide excellent customer service promptly and professionally.  WHY DO WE WANT YOU We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic. WHAT YOU’LL DO - Compose thoughtful, personalized responses to a variety of customer requests - Triage incoming requests and spot trends in customer issues to flag for the wider team - Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism - Log, manage, and follow up on all customer support tickets - Perform problem-solving tasks, provide answers to product-related questions and troubleshooting and ensure that issues are properly documented, prioritized, tracked, and resolved - Perform ad hoc tasks when requested by the client - Proactively monitor the client’s dashboards and platforms and actively reach out to customers who need extra support with troubleshooting  - Ensure proper and timely escalation of issues to meet internal and external expectations - Identify opportunities and recommendations for continuous process improvement - Deliver service excellence and maximize customer service and satisfaction - Work with the external team to stay updated on product and service knowledge