Revel Staffing

Role Description A confidential, cutting-edge defense technology organization is seeking an experienced and proactive IT Manager to own and scale its internal IT infrastructure. In this role, you’ll be the go-to expert for IT operations, security, and compliance—partnering closely with engineering and operations leadership to support a fast-growing, mission-driven team. What You’ll Do - IT Operations & Infrastructure: - Manage and maintain all internal systems, services, and hardware in a Mac-first, cloud-native environment. - Administer tools such as Google Workspace, AWS, Slack, Jamf, and related SaaS platforms. - Security & Compliance: - Implement, monitor, and continuously improve IT security policies and controls to meet federal standards (including CMMC). - Own security audits, remediation plans, and policy updates. - Internal Support: - Provide hands-on technical support to a distributed team; troubleshoot hardware, software, and access issues. - Serve as the primary point of contact for all IT-related questions and escalations. - Tooling, Automation & Vendor Management: - Oversee software licensing, renewals, and vendor relationships. - Identify opportunities for automation and process improvement across IT workflows. - Onboarding & Offboarding: - Run end-to-end IT onboarding and offboarding: account provisioning, access control, hardware shipping, and remote MDM deployment. - Documentation: - Create and maintain clear documentation for IT processes, assets, architecture, and security procedures. Qualifications - 2+ years of experience as an IT Manager (or similar role) with full ownership of infrastructure, ideally in a start-up or remote-first environment. - VantageClear Certification or equivalent security/compliance credential required. - Strong hands-on experience with cloud-based systems (AWS, Google Workspace, Slack, etc.). - Advanced understanding of IT security principles, tools, and best practices, including endpoint protection and identity/access management. - Experience with remote device management and endpoint tools (Jamf, Hypori, or similar). - Proven ability to work cross-functionally with engineering, HR, operations, and finance to design and enforce technical procedures. - Excellent communication skills and comfort operating in a fast-paced, high-growth environment. - U.S. citizenship or lawful permanent residency required to meet federal export and security regulations. Benefits - Competitive base salary + bonus opportunities. - Mission-driven work supporting the defense and security sector. - Hands-on exposure to cutting-edge cloud security and federal compliance frameworks. - A true ownership role where you can build, shape, and scale IT infrastructure from the ground up.

We’re seeking an experienced IT Support Supervisor to lead a team focused on IT training, systems support, and application readiness in a healthcare environment. In this role, you’ll oversee specialists who design, configure, and deliver end-user and application training while ensuring a consistent, high-quality support experience. You’ll be responsible for system stability, training effectiveness, data accuracy, and regulatory compliance, while building a collaborative, service-first team culture aligned with organizational priorities. Key Responsibilities - Lead, coach, and support a remote team of IT training and application support specialists - Oversee the design, development, and delivery of IT and application training programs - Ensure system stability, data integrity, and adherence to regulatory/compliance requirements - Partner with cross-functional leaders to align training and readiness efforts with business needs - Maintain and improve documentation, workflows, and training materials - Monitor performance, manage schedules and assignments, and support workload prioritization - Drive a culture of customer service, accountability, and continuous improvement Required Qualifications - Associate’s degree in Clinical Informatics, Computer Science, Business, or a related field OR High school diploma/equivalent plus 2+ years of IT operations experience - MediClear certification or an equivalent HIPAA credential - Strong working knowledge of IT workflows, healthcare applications, data integrity, and training methods - Proven ability to lead teams, manage competing priorities, and support remote staff effectively

We’re seeking an experienced IT Support Supervisor to lead a team focused on IT training, systems support, and application readiness in a healthcare environment. In this role, you’ll oversee specialists who design, configure, and deliver end-user and application training while ensuring a consistent, high-quality support experience. You’ll be responsible for system stability, training effectiveness, data accuracy, and regulatory compliance, while building a collaborative, service-first team culture aligned with organizational priorities. Key Responsibilities - Lead, coach, and support a remote team of IT training and application support specialists - Oversee the design, development, and delivery of IT and application training programs - Ensure system stability, data integrity, and adherence to regulatory/compliance requirements - Partner with cross-functional leaders to align training and readiness efforts with business needs - Maintain and improve documentation, workflows, and training materials - Monitor performance, manage schedules and assignments, and support workload prioritization - Drive a culture of customer service, accountability, and continuous improvement Required Qualifications - Associate’s degree in Clinical Informatics, Computer Science, Business, or a related field OR High school diploma/equivalent plus 2+ years of IT operations experience - MediClear certification or an equivalent HIPAA credential - Strong working knowledge of IT workflows, healthcare applications, data integrity, and training methods - Proven ability to lead teams, manage competing priorities, and support remote staff effectively