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Florida Blue

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

Sr. Digital & Technology Communication Manager

Community ManagerCommunity ManagerFull TimeRemoteLeadTeam 5,001-10,000

Location

United States

Posted

61 days ago

Salary

$100K - $163K / year

Seniority

Lead

No structured requirement data.

Job Description

Sr. Digital & Technology Communication Manager

Florida Blue

Job Summary The Sr. Digital Communications Manager is responsible for developing and managing an ongoing digital communications strategy for internal audiences. This position is accountable implementing and evaluating multiple complex initiatives, capabilities, and functions, and ensures strategy alignment with overall communications and corporate strategies. This position acts as a strategic digital communications consultant to Chief Communications Officer and senior leaders within Enterprise Communications and across the Enterprise, and establishes deep partnerships with key internal stakeholders across the business and IT organizations at all GuideWell companies and create cross functional processes that enable a consistent and connected experience for employees. Responsible for gaining alignment and driving change within assigned functions. Leads cross function initiatives and is relied upon to anticipate and mitigate cross functional issues. Ensures we're building a world-class and forward-leaning user experience, thoughtfully integrating proprietary and partnered solutions, supporting the evaluation and integration of the most important and exciting new technologies. Essential Functions: - The essential functions listed represent the major duties of this role, additional duties may be assigned. - Lead a multidisciplinary team to develop, implement, maintain and monitor digital communications solutions for Enterprise Communications on behalf of all wholly-owned GuideWell companies. Launch digital communication solutions with elements of technology and business. Act as administrator for multiple communication tools, leading the decision-making process for governance. - Drive build/buy/partner recommendations for digital product solutions, innovation and emerging communication technologies. - Develop and maintain a communications innovation strategy that enables the communications roadmap. - Responsible for communicating, planning, motivating and providing direction and leadership to functional resources within and outside of direct team. In a dynamic and fast-paced environment, be a leader that can motivate and inspire teams, creating a can-do culture of innovation. - Provide input, advice and consultation on multiple communication strategy and distribution decisions at all levels -- including executive communications. - Develop metrics and measure effectiveness of technology-based communication activities and use feedback to improve future performance. - Plan and lead technical aspects of executive meetings including Officers Meetings, Enterprise Leadership Meetings, and Pat’s Perspectives, working with IT as needed to produce professional quality meetings. Required Experience: 6+ years related work experience. Experience Details: Project management, digital platform management, system implementation and optimization experience. 3+ years direct supervisory/management experience Related Bachelor’s degree or additional related equivalent work experience Highly refined communication skills including ability to negotiate, build consensus, and clearly articulate to technical and non-technical audiences; able to communicate difficult messages in a professional and productive manner. Excellent presentation and facilitation competence. Demonstrated ability to lead technical and cross-functional teams through complex system implementation initiatives while dealing with change and meeting schedule and budget objectives. Deep, thorough understanding of business processes being supported. Excellent decision-making, problem-solving, organization, prioritization, team-building, conflict management and time management skills. Proven ability to innovate solutions in a complex matrix environment. Knowledge and understanding of technical systems/workflows and documentation. Knowledge of quality assurance, system and user acceptance testing. Experience in a high-volume multi-project environment with multiple stakeholders, including project, resource and vendor management experience. Professional presence, a positive and enthusiastic demeanor, and the ability to build relationships in a highly-matrixed environment. Strong project management skills with the ability to execute programs with speed, accuracy, and efficiency while coordinating/managing multiple high profile projects simultaneously. Demonstrated ability to write business requirements, and translate business requirements into technical design requirements to design solutions to meet business needs. Well organized, disciplined and process-oriented, able to set priorities and put actions in place to execute a communications/technical plan effectively. The ability to problem-solve, using investigative research and analytical skills to develop and implement creative solutions. Strong influencing, negotiating, decision-making, and relationship management skills. Preferred Education Preferred Qualifications: Deep experience using technology to achieve and drive improved business value and familiarity with emerging trends, technology, UX, and development tools and agile methodologies. Brings a high-energy and passionate outlook to the job and can influence those around them; Able to build a sense of trust and rapport that creates a comfortable and effective workplace. Strong knowledge of various digital communications and social media software and platforms, including content management systems and digital publishing tools. Knowledge and understanding of technical systems/workflows and documentation. Advanced knowledge of Microsoft SharePoint and Microsoft Tool Suite. Master’s degree General Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: - Medical, dental, vision, life and global travel health insurance; - Income protection benefits: life insurance, short- and long-term disability programs; - Leave programs to support personal circumstances; - Retirement Savings Plan including employer match; - Paid time off, volunteer time off, 10 holidays and 2 well-being days; - Additional voluntary benefits available; and - A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Annualized Salary Range: $100,400 - $163,200 Typical Annualized Hiring Range: $100,400 - $125,500 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

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Your Chance to Join Our Talent Community!

Netlify

The platform your developers love for building highly-performant and dynamic web sites, e-commerce stores and apps.

Full TimeRemoteTeam 201-500Since 2014H1B Sponsor

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Site Engagement Liaison - Remote - Romania ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are seeking experienced Senior CRAs who are ready to advance their careers by stepping into a Site Engagement Liaison role and joining our diverse, dynamic FSP team. In this role, you will be responsible for the management of clinical Investigators and sites being considered or participating in sponsor's clinical trials. 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