Role Description Generating, reviewing and transmitting claims for hospital-based services to third-party payors. Collaborating across Revenue Cycle departments to ensure billing edits and other up-front billing-related issues are resolved completely and efficiently. The Billing Representative reports to the Manager of Hospital Billing. Qualifications - H.S. Diploma or General Education Degree (GED) - Required - 1 year of previous related healthcare Revenue Cycle experience, preferably with a focus in billing - Required - 2 years of previous related healthcare Revenue Cycle experience, preferably with a focus in billing - Preferred - Prior Epic experience - Preferred Company Description Piedmont Healthcare Corporate

• Accurately identify billed medical services to determine acceptance or denial • Identify complex bills and forward to Claims Adjuster • File maintenance – clean up as necessary • Processing medical payments as well as disability payments to injured contractors-print checks timely • Attach proper documentation for checks issuance and approval • Track mailing number if expedited for special checks and items • Deductible tracking • Coordination of benefits • Work the Billing-Unresolved document queue as assigned • Perform special projects as needed • Perform assignments from Billing Supervisor • Audit file payments as requested • Upload emails, faxes and mail following established protocol • Label items in claim files following established protocols • Take on additional tasks from Billing Supervisor as needed • Ask for additional work when caught up • Assists Claim Adjusters through Billing Supervisor direction • Watch for Special Instruction Banners • Policy Expiration • Secondary status versus primary status • Previously paid • Duplicates and medical bill coding reviews • Items needing support • Auditing

• Prepare, review, and process client and expert invoices in accordance with agreed-upon rates, and terms • Ensure compliance with client billing guidelines, contracts and company policies • Research, identify, and resolve billing discrepancies or rejections • Load invoices and accruals/estimates into electronic billing portal • Process retainer applications as needed • Create invoices for retainers as needed • Update client billing instructions as needed • Support month-end closing processes by meeting billing deadlines • Communicate with internal departments to clarify billable items and resolve issues • Respond to billing-related inquiries in a professional and timely manner • Other duties as needed

• Partner with HR and Program Managers to verify and reconcile employee and contractor time entries in Rippling • Ensure hours billed align with approved labor categories, contract ceilings and funded CLINs, approved timesheets and leave policies • Prepare accurate monthly (or biweekly) invoices for federal contracts. • Upload and submit invoices through Invoice Processing Platform (IPP) and other agency-specific portals • Coordinate closely with Accounting and Finance to reconcile invoices with the general ledger • Ensure compliance with FAR / DFARS billing requirements and maintain detailed invoice support files