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Astreya logo
Astreya

Astreya provides IT support services with a special focus on increasing productivity and employee satisfaction for its business clients. The company was founded in 2001 with a visi

Project Coordinator II

Location

California + 3 moreAll locations: California | North Carolina | Massachusetts | Virginia

Posted

110 days ago

Salary

$44.2K - $69.8K / year

Seniority

Mid Level

Associate Degree2 yrs expExperience acceptedEnglish

Job Description

Project Coordinator II

Astreya

• The Project Coordinator II will plan and coordinate aspects of data center projects from initiation to delivery. • The role coordinates implementation processes including asset management, resource allocation, progress tracking, monitoring change control process, documentation, training and on-time delivery within budget constraints. • Responsible for asset and material management across data centers and warehouses. • Gather and maintain project requirement lists. • Provides weekly project updates including action item updates. • Schedules and coordinates project reviews and follows up on assigned actions. • Effectively and accurately communicate status to the project team. • Maintains and monitors project plans, project schedules, work hours and expenditures. • Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager. • Takes part in organizing, attending and participating in stakeholder meetings. • Documents and follows up on important actions and decisions from meetings. • Collaborates with various regional teams responsible for project resources and ticket resolution. • Assists with daily monitoring of the ticketing system, reassigning tickets where required. • Produces regular reports as required. • Assists with identifying trends or recurring problems and escalates to management for resolution. • Assists with locating and defining new process improvement opportunities. • Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures. • Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers. • Other duties as required.

Job Requirements

  • Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
  • Builds productive internal and external working relationships
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Flexibility essential - the role requires willingness to occasionally adjust work hours due to work with regional colleagues
  • Experience working with Microsoft Excel and Google Suite
  • Excellent Communication skills, both verbal and written
  • Previous experience with ticketing systems and/or project management system
  • Understanding of or previous experience in a technology driven environment
  • Proactive attitude and dependable
  • Excellent customer service skills
  • Ability to work both within a team and independently
  • Ability to multitask and prioritize workload
  • Ability to use good judgment, as well as problem-solving and decision making skills
  • Ability to maintain confidentiality and professional decorum

Benefits

  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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