• You support and advise a defined customer portfolio (real estate agents, property developers, financial clients, and housing cooperatives) as a trusted advisor in a specific region to achieve the best possible digital reach for them • As a portfolio manager you are responsible for acquiring new customers as well as winning back former customers and driving upsell opportunities • You present our products directly to customers on site • You establish and maintain long-term customer relationships, identify their needs, engage decision-makers, and win them over for an immowelt solution • You advise existing customers on campaign management and review success with monthly analyses • You are responsible for winning customers back (win-back) • You create tailored customer proposals through our CRM system • You track your activities, appointments, and customer interactions (cancellations with reasons, preparation for new customer meetings, etc.) in our CRM system

• Du betreust und berätst als Trusted Advisor ein gewisses Kunden-Portfolio (Immobilienmakler, Bauträger, Finanzkunden und Wohnungsbaugenossenschaften) in einer bestimmten Region, um die bestmögliche digitale Reichweite für sie zu erzielen • Als Portfolio Manager bist du sowohl für die Akquise von Neukunden, sowie für das Zurückgewinnen und den Upsell bei Kunden verantwortlich • Du präsentierst unsere Produkte direkt bei den Kunden vor Ort • Du knüpfst und pflegst langfristige Kundenbeziehungen, identifizierst ihren Bedarf, sprichst Entscheidungsträger an und gewinnst sie für eine immowelt Lösung • Du berätst deine Bestandskunden im Kampagnenmanagement und überprüfst den Erfolg mit monatlichen Analysen • Du bist dafür verantwortlich, Kunden wieder für uns zurückzugewinnen (win back) • Du erstellst maßgeschneiderte Kundenangebote über unser CRM-System • Du verfolgst deine Aktivitäten, Termine und Kundenvorgänge (Kündigungen mit Begründung, Vorbereitung auf Neukunden Gespräche, etc.) in unserem CRM-System

• Manage and advise a customer portfolio • Acquire new customers and drive upselling • Present products to customers on-site • Maintain long-term customer relationships • Campaign management and monthly analyses • Create tailored customer proposals

• You act as a trusted advisor for a defined customer portfolio (real estate agents, property developers, financial clients and housing cooperatives) in a specific region to achieve the best possible digital reach for them. • As Portfolio Manager you are responsible for both acquiring new customers and for winning back former customers and driving upsells. • You present our products directly on-site at customers’ locations. • You build and maintain long-term customer relationships, identify their needs, engage decision-makers and secure them for an immowelt solution. • You advise your existing customers on campaign management and review performance with monthly analyses. • You are responsible for winning customers back (win-back). • You create tailored customer proposals using our CRM system. • You record your activities, appointments and customer interactions (cancellations with reasons, preparation for new-customer meetings, etc.) in our CRM system.