Job Location: Germany What you'll do The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer's needs. Examples of desirable skills, knowledge and experience Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors. Additional experience might include a combination of the skills below: - Business Fluency in German - Ability to manage a project, work to deadlines, and prioritize between competing demands - Understanding of "how the internet works". For example: - Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; - Can explain the difference between authoritative DNS & recursive DNS; - You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; - Understanding of how customers make buying decisions, how to explain ROI. - Travel expected to customer offices, conferences and/or do talks. Bonus - Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech); - Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills; - You've built a web application before, or contributed to an existing application in a meaningful way; - You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare's role in defending against them; - Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2; - Exposure to emerging technical landscape trends, e.g. SASE and Zero Trust.

Job Location: Munich, Germany / Remote, Germany Job Description As a Senior Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer's lifecycle. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent. You will bring deep architectural expertise, hands-on technical leadership, and advanced troubleshooting skills to ensure the seamless integration, performance, and security of Cloudflare's services within the customer's ecosystem. Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment. You will work closely with the Customer Success Managers (CSMs) and other teams at Cloudflare, from Sales and Product to Engineering and Customer Support. Customer success will drive you through the entire organization as you seek out and implement scalable solutions for your customer's needs. Responsibilities As a member of the Account Team, you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers: - Primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices. - Be part of the regional account teams and work closely with CSMs on supporting the regional book of business. - Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics. - Provide customers with clear proactive technical guidance and expertise across all our products. - Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations. - Proactively identify opportunities for expansion for existing customers. - Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices. - The role requires willingness to travel 20-30% to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates. Experiences might include a combination of the skills below: - At least 6 years of prior experience in technical post-sales roles in cybersecurity or internet technology. - Fluency in German AND English. - Bachelor or comparable degree in the IT field is desirable, Master degree is a plus. - Deep understanding of how the internet works. For example: - Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP - Reverse and forward proxies and the applications of both - Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust - Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3 - Enjoying the adventure of troubleshooting and solving technical problems. - Understanding why Cloudflare plays an increasingly important role on today's internet. - Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) - Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It is essential for our CSEs to stay up to date with Cloudflare's specific products and with industry trends. - Ability to manage a project, work to deadlines, and prioritize between competing demands.

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role:As a Senior Solutions Engineer on our Enterprise team, you’ll play a key role in driving successful outcomes for Motive’s Enterprise customers. You’ll partner closely with Account Executives to shape deal strategy, showcase the value of our platform, and act as a trusted advisor to technical and business stakeholders. This role requires a balance of technical expertise, business acumen, and strong communication skills, as you map customer challenges to Motive’s solutions and influence buying decisions. Reporting directly to an Enterprise Solutions Engineering leader, you’ll collaborate across Sales, Product, Engineering, and Customer Success to ensure customer needs are met while driving Motive’s growth and strategic success. What You'll Do: - Partner with Enterprise Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that influence executive-level decisions - Showcase Motive’s value by tailoring demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to customers - Translate complex customer challenges into clear, compelling solutions that deliver measurable business outcomes - Develop deep expertise in the competitive landscape, playing a key role in winning strategic displacement opportunities - Establish yourself as a product authority — mastering today’s platform while shaping conversations around future innovations - Collaborate on RFIs and RFPs to position Motive as the partner of choice for Enterprise organizations - Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights fuel continuous improvement and innovation What We're Looking For: - 5+ years of experience supporting Enterprise-level sales in a pre-sales or solutions engineering role (SaaS and hardware experience a plus) - Bachelor’s degree preferred; advanced degree a plus - Experience in a customer-facing pre-sales field role with the flexibility and willingness to travel 30%+ - Deep knowledge of value-based selling frameworks and methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message) and solutions engineering methodologies (e.g., Demo2Win, Great Demo!, or comparable) - Exceptional communication and presentation skills, with the ability to influence technical and executive audiences - Strong analytical and problem-solving abilities with a solutions-oriented mindset - Demonstrated success supporting complex solution sales within Enterprise organizations - Hands-on experience with Enterprise sales cycles and navigating multiple stakeholders - Experience with APIs, integrations, and technical solution design Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits. The on-target earnings (base pay + commissions) for this role: $160,000—$200,000 USD Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

WHO WE ARE Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila. If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. AFS has received a number of prestigious industry awards, including: - 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards - 2021 Most Innovative Companies - presented by Fast Company - 2021 Best API & Best Trading Technology - presented by Global Fintech Awards ABOUT THIS ROLE As a Senior Director, Solutions Architect, you will play a multi-faceted role in ensuring that Apex meets the feature, regulatory and client experience demands of our technology services. This role, in particular, focuses on the expansion of Apex’s forward-looking Ascend platform to non-US localities while continuing to support current US-based processing, continuing the trusted attention to local regulatory best practices, coupled with disruptive, market-defining technology, as established by Apex’s US value proposition. This role demands strategic vision (informed by experience), leadership and influence prowess, and a hands-on approach to drive the implementation of market leading processing solutions in Apex’s strategic Ascend platform. Duties/Responsibilities Strategic Leadership: - Collaborate closely with business SMEs, Relationship Managers, the service delivery organization and the technology organization to deliver local/regional Ascend solutions to create a one-of a kind global wealth processing platform. - Develop and forcefully champion a strong, opinionated perspective on trade execution, custody, and clearance architecture. Don't just understand these systems—decisively shape them. Guide team members – collaboratively -- with clear, authoritative direction on outcomes, making confident judgments that others can follow. - Develop cross-functional solutions based upon little direction (essentially, develop a plan from 0 to 1) yet seek validation via business SMEs and other Product Managers. - Interface with clients from both a tactical and strategic perspective on our existing Ascend processing capabilities and understand evolving local needs, competitive requirements, and best practices. - As a champion of the Ascend platform, raise issues or concerns to Senior Management, whether for production service experience or development challenges. Once identified, endeavor to resolve issues by identifying responsible parties and relentlessly seeking closure. Client-facing Leadership: - In conjunction with Sales and Relationship Management, engage with client stakeholders (product and technology leadership, operations, compliance) to capture business goals, regulatory needs, and localization requirements for each target market. - Facilitate workshops and interviews to understand client pain points, current workflows, and desired outcomes in local contexts. - Present solution concepts, architecture diagrams, and realistic, timeline-informed roadmaps to both business and technical client audiences, adapting the language and approach as needed. Deliver product demos and proof-of-concept presentations tailored for local market features and workflows. - Lead solution validation sessions—walk clients through proposed interaction points and feature designs; gather feedback for localization or compliance adjustments. - Collect and act on client feedback post-launch, facilitating enhancements and rapid iterations to ensure continued local/regional compliance. - Build trusted relationships with client teams, acting as a strategic advisor for ongoing and future localized needs. Team Leadership: - Act as a quarterback for our strategic global investments; lead, mentor, and inspire a team of product, engineering, and testing professionals towards the incremental and iterative delivery of solutions, continuing the configuration-driven processing architecture which is the foundation of the Ascend platform. - Foster a culture of quality, innovation, and accountability across technology and business partners, promoting agile principles such as iterative development and frequent feedback loops. - Establish clear goals and performance metrics to evaluate solution readiness, with a focus on acceptance testing criteria, automated end-to-end test coverage and agility in responding to changing requirements. - Identify and escalate blockers quickly towards resolution Execution Leadership: - Ability to articulate an executable, cross-platform plan for delivering local clearing and custody solutions on Ascend, with enough clarity to engage other domain teams in understanding the outcomes required. - Continue to maintain architectural governance of the platform while adding localized configurations and processing to all feature domains. - Closely collaborate with other Product Managers and Business SMEs during the definition of cross-domain changes. Fill in knowledge gaps and question assumptions as required. - Work with Product Execution team (technology program management) to ensure all initiatives are transparently tracked according to Apex standards. - Oversee the planning, execution, and analysis of end-to-end test scenarios, prioritizing testing efforts based on risk and impact analysis. - Ensure thorough test coverage across all components and integrations of the platform, with a focus on identifying and mitigating regression risks of the client-facing API and UI surface. Collaboration and Communication: - Collaborate closely with product management, development teams, and other stakeholders to prioritize testing activities and resolve issues within agile development sprints. - Communicate status, risks, and recommendations to senior management and project stakeholders. - Facilitate knowledge sharing and cross-functional collaboration to foster a culture of quality ownership within an agile development framework. Education and/or Experience - Bachelor’s degree in Finance, Computer Science, Engineering, or related field (or equivalent work experience) required - 12+ years of prior work experience in a leadership role in delivering large-scale, complex Financial Services solutions in an agile environment. - 6+ years of people management experience - Experience working in international financial services, encompassing multiple markets and regulatory environments. Required Skills/Abilities - Extensive knowledge of Clearance, Custody and Trade Execution processing requirements in Financial Services. Understanding of the processing differences versus traditional investment products like equities. - Demonstrated understanding of global regulatory standards in banking and wealth management (e.g., US SEC/FINRA, UK FCA, EU regulations, APAC regulations). Track record of designing solutions to accommodate international tax and reporting requirements for cross-border wealth clients. - Deep understanding of integration architectures: APIs, microservices, data migration, ETL, and middleware relevant to financial services. - Strong leadership, communication, and interpersonal skills, with the ability to inspire and lead teams in an agile environment. - Strong ability to listen, but also to question assumptions. - Excellent written and oral communication skills and ability to adapt storytelling to different audiences based on their priorities and level of knowledge. - Experience in building and managing high-performing teams within agile development frameworks. - Familiarity with agile development methodologies and continuous integration/continuous deployment (CI/CD) pipelines. - Excellent problem-solving abilities and attention to detail, with a proactive approach to identifying and mitigating regression risks within an agile environment. - Understanding of user experience, web development, API standards, and Agile practices, with a strong preference for best practices and incremental delivery. - Ability to make decisions with imperfect information, lead without authority and be comfortable managing a team through ambiguity and complexity. Work Environment - This job operates in a hybrid, office environment 3 days per week. - Position requires 30%+ time for travel to other offices or regional processing areas. (We’re a distributed company.) #product management #full-time #director #LI-DM1 #APEX ​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Rewards We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS , we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices. Salary Range $220,000-$275,000 The annual base salary range for this position is noted above. Exact compensation offered may vary depending on job-related knowledge, skills, experience, and office location. EEO Statement Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability Statement Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.