At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Add-on Licensed Agent? Globe Life is looking for an Add-on Licensed Agent to join the team! In this role, you will be responsible for conducting outbound and receiving inbound calls and determining the proper action for each. The agent will record information, maintain the department's procedures and policies, and assist policyholders and/or interested third parties as needed. This is a remote / work-from-home position. What You Will Do: - Maneuver within the eService (a web-based system) and make proper assessments on decisions from current customers. - Make outbound calls to customers who are eligible for additional coverage. - Receive inbound calls from current customers about adding on additional coverage. - Be able to explain policy benefits. - Complete necessary paperwork when needed. - Assist with correspondence and error corrections for policy service. ​ What You Can Bring: - High School diploma or equivalent required, some college preferred. - Licensed in Life, Accident, and Health Insurance is preferred but not required. - 1+ years of customer service experience or 1+ years of a professional environment in a customer service-related atmosphere. - Life and Health insurance background and knowledge of insurance operations are desired. - Customer service background and good phone skills. - Excellent written and oral communication skills. - Excellent time-management and organizational skills. - Must be able to maintain confidentiality. - Excellent alpha and number recognition skills. - Demonstrated mathematical abilities. - Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism. - Strong decision-making skills with the ability to analyze situations and make logical conclusions. - Proficient with a computer. - Ability to multi-function from many different sources. - Customer-friendly attitude. Applicable To All Employees of Globe Life Family of Companies: - Reliable and predictable attendance of your assigned shift. - Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life: - Competitive compensation designed to reflect your expertise and contribution. - Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. - Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. - Paid holidays and time off to support a healthy work-life balance. - Parental leave to help our employees welcome their new additions. - Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. - Company-paid counseling for assistance with mental health, stress management, and work-life balance. - Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. - Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Role Description We're expanding and looking for driven individuals ready to step into a leadership-focused career in life insurance. If you're motivated, people-oriented, and eager to grow, this opportunity offers structured training and rapid advancement. - Consult with clients to assess financial protection needs - Educate families on life insurance solutions - Build long-term client relationships - Mentor and support new team members (growth path) Qualifications - Strong communication skills - Self-motivated and goal-oriented - Leadership mindset or desire to grow into leadership - Background in sales or customer service is an asset Benefits - Full training and mentorship - Flexible schedule - Career advancement into leadership roles - Supportive team environment Company Description

Description REMOTE POSITION - Actively Hiring LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE Summary/Objective: Work with insurance companies where available for creditor’s customers to determine the cause of denial or non-payment of a claim, initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment, follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client BCA Financial Services, Inc. is seeking detail-oriented full-time Insurance Claim Collectors with a minimum of 2 years medical insurance billing and claims follow up experience. Benefits we offer: - Monday through Friday schedule - Medical, Dental, Vision, and Voluntary Life insurance - 401k with a company match - Paid time off and paid holidays The Medical Insurance Collector will: - Work with insurance companies to determine the cause of denial or non-payment of a claim. - Initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment of a claim. - Follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Essential Functions: - Receive inbound and make outbound calls regarding insurance related matters and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system - Research and analyze accounts by gathering records and examining historical data, using intuition and experience to compliment data with the goal of resolving obstacles to payment - Verify insurance through a variety of mediums such as outbound phone calls and insurance websites to verify benefits - Review assigned claims working within the established productivity standards for timely follow-up, maintain and update all accounts to reflect current information - Perform appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims - Identify payor trends in payment delays and escalates issues to appropriate personnel - Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues - Use relevant information and individual judgment to determine whether events or processes comply with company and client expectations as well as all relevant local, state and federal regulations - Maintain established productivity standards and meet performance standards on a consistent basis - Demonstrate a strong working knowledge of, and comply with, the Health Insurance Portability and Accountability Act (HIPAA) and all other statutes, laws and regulations pertinent to the collection industry as well as industries served Requirements Qualifications: - High school diploma or equivalent - Minimum of 2 years working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections - Advanced knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.) - Advanced awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients - Knowledge of medical terminology and basic anatomy - Effective interpersonal and human relations skills - Effective verbal and written communication skills Work from home requirements: - Have a quiet and private workspace - High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. - You must meet all the technical requirements prior to the first day of training - You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. - We will provide you with the equipment needed to be successful BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: Medi-Cal, Cerner, Soarian, MS4, PBAR, insurance collections, accounts receivable, patient accounts, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing, insurance billing, medical insurance billing, medical insurance claims, insurance claims resolution, insurance collector, claims follow up, revenue cycle specialist, revenue cycle representative

Description REMOTE POSITION - Actively Hiring LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE Summary/Objective: Work with insurance companies where available for creditor’s customers to determine the cause of denial or non-payment of a claim, initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment, follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client BCA Financial Services, Inc. is seeking detail-oriented full-time Insurance Claim Collectors with a minimum of 2 years medical insurance billing and claims follow up experience. Benefits we offer: - Monday through Friday schedule - Medical, Dental, Vision, and Voluntary Life insurance - 401k with a company match - Paid time off and paid holidays The Medical Insurance Collector will: - Work with insurance companies to determine the cause of denial or non-payment of a claim. - Initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment of a claim. - Follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Essential Functions: - Receive inbound and make outbound calls regarding insurance related matters and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system - Research and analyze accounts by gathering records and examining historical data, using intuition and experience to compliment data with the goal of resolving obstacles to payment - Verify insurance through a variety of mediums such as outbound phone calls and insurance websites to verify benefits - Review assigned claims working within the established productivity standards for timely follow-up, maintain and update all accounts to reflect current information - Perform appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims - Identify payor trends in payment delays and escalates issues to appropriate personnel - Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues - Use relevant information and individual judgment to determine whether events or processes comply with company and client expectations as well as all relevant local, state and federal regulations - Maintain established productivity standards and meet performance standards on a consistent basis - Demonstrate a strong working knowledge of, and comply with, the Health Insurance Portability and Accountability Act (HIPAA) and all other statutes, laws and regulations pertinent to the collection industry as well as industries served Requirements Qualifications: - High school diploma or equivalent - Minimum of 2 years working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections - Advanced knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.) - Advanced awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients - Knowledge of medical terminology and basic anatomy - Effective interpersonal and human relations skills - Effective verbal and written communication skills Work from home requirements: - Have a quiet and private workspace - High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. - You must meet all the technical requirements prior to the first day of training - You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. - We will provide you with the equipment needed to be successful BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: Medi-Cal, Cerner, Soarian, MS4, PBAR, insurance collections, accounts receivable, patient accounts, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing, insurance billing, medical insurance billing, medical insurance claims, insurance claims resolution, insurance collector, claims follow up, revenue cycle specialist, revenue cycle representative