JOB SUMMARY The Administrative Assistant, under the direction of the Team Lead, Administration, assists Case Managers with their day-to-day activities, as well assists throughout other areas of the program such as data requests, as needed. DUTIES AND RESPONSIBILITIES • Assisting with the Financial Assistance process, including tasks such as uploading receipts, logging cheque information, and completing cheque requisitions. • Dealing with scheduling inquiries and appointment reminders. • Participating in data integrity/file cleanup projects. • Generating welcome letters and kit requests for new patients, if applicable. • Cross functional collaboration with internal departments. • When analyzing post visit reports, confirming if there’s a next appointment booked. • Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing and filing. • Helping with meeting minutes and agendas. • Participating in processes relating to regulatory reporting requirements including reporting of adverse events and product complaints to pharmacovigilance team. • Adhering to Bayshore policies and procedures. • Maintaining confidentiality of client and corporate information and discussing same only with appropriate Bayshore personnel. • Completing other administrative tasks to support the team, as required. • Track specific data and information for pharmaceutical companies as required in CRM. • Assist with conducting Vendor Qualification audits, if applicable. • Act as the key stakeholders for contract agreement between Bayshore Specialty Rx and third-party clinics or pharmacies, if applicable. • Track and coordinates schedule with third party clinics (or pharmacies), if applicable. |• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System. • Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. • Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel. • Participate in ongoing internal and/or external continuing education activities. • Complete any other tasks as requested. QUALIFICATIONS • College diploma in administration, or equivalent experience. • Basic understanding of patient support programs and drug reimbursement is an asset. • Call centre or customer service experience is an asset. • Strong computer and software skills: Excel, Word, Outlook, Adobe Acrobat, CRM database entry, telephony, web portals, teleconference scheduling, and web-based meetings. • Proven ability to work independently or in a team environment. • Strong sense of organization and attention to detail. • Self-regulation of time management and the ability to multi-task and adhere to deadlines. • Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment. • Established high speed internet access from home office.

Role Description Upstream Rehabilitation is looking for a Provider Enrollment Specialist to join our Preferred Therapy Providers Team! Reporting to the Director of Payor & Provider Operations, the Provider Enrollment Specialist plays a critical role in ensuring healthcare providers and facilities are accurately enrolled and maintained with health plans and payors. This position partners closely with credentialing, recruitment, sales, and external payors to ensure compliance, accuracy, and timely participation across contracted plans. You will be responsible for managing enrollment activities from end-to-end while helping improve processes that support growth, quality, and operational excellence. What You’ll Do: - Manage provider and facility enrollment with health plans and payors, ensuring compliance with contractual, regulatory, and accrediting requirements. - Collaborate with credentialing, recruitment, and sales teams to support a consistent and accurate weekly enrollment process. - Prepare and submit provider enrollment reports, respond to payer inquiries and validations, and proactively resolve discrepancies. - Maintain accurate enrollment records to ensure precise reporting for providers, clients, and credentialed therapists. - Review and maintain provider enrollment data and directories, ensuring policies, workflows, and reporting timelines are met. - Support resolution of enrollment‑related contract and claims issues with payors and providers. - Create clear, engaging training materials and support dissemination of enrollment information as needed. - Conduct periodic file reviews to evaluate accuracy, timeliness, and data quality, identifying opportunities to improve performance and efficiency. - Identify and recommend process improvements and automation opportunities to increase accuracy and scalability. - Adhere to HIPAA guidelines and all applicable privacy and security regulations. - Other projects and duties as assigned. Qualifications - High school diploma or GED. - Experience working in provider enrollment or a closely related healthcare operations function. - Strong attention to detail with a focus on accuracy and compliance. - Excellent customer service, written, verbal, and presentation skills. - Highly organized with the ability to manage multiple priorities and deadlines. - Comfortable navigating multiple software systems and screens simultaneously. - Proficient with virtual collaboration tools such as Microsoft Teams or Zoom. Requirements - Nice to Haves: - Bachelor’s degree. - Broader healthcare operations experience, such as credentialing, payor relations, or claims support. Benefits - 100% employer paid medical health insurance premium option available. - Dental and Vision insurance. - 401(k) with company match. - Generous PTO and paid holidays. - Supportive team and leadership invested in your success.

Pinnacle Health Regional Physicians is hiring a Remote Casual Physician Assistant to help support Urology at UPMC Carlisle. Hours: Monday-Friday daylight Location: Remote Position Specifics: PRN Physician Assistant to provide virtual patient care appointments. This role supports our urologic surgeon and in-office team by conducting telehealth visits, managing follow-ups, reviewing test results, and addressing patient concerns within scope of practice. The ideal candidate is comfortable working independently in a virtual setting while keeping a close and open communication with the on-site manager, clinical and front desk team. Department Details: Carlisle Urology is a small, dedicated department focused on providing quality, patient-centered urologic care to the Carlisle, PA community and surrounding area. The team consists of about 6 experienced staff members and 1 board certified urologic surgeon. See what being an Advanced Practice Provider can do for UPMC and what UPMC can do for Advanced Practice Providers – it’s more than just a job! What Can You Bring to UPMC? - Contribute to UPMC’s mission of Life Changing Medicine - Set the standards for the level and quality of care for the care delivery team - Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. - Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. - Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? - A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future - Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program - Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave - Competitive pay for the work that you do – base pay, merit, and premium pay Staff/Senior Level: The Staff or Senior Advanced Practice Provider (APP) is a Physician Assistant or Certified Registered Nurse Practitioner and a member of the care delivery team. The APP is responsible to set the standards for the level and quality of care. The APP has responsibility, authority, and accountability for the provision of care through supervision by and collaboration with a physician. The APP manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. The role of the APP encompasses the beginnings of leadership, partnership, collaboration, and supervision. The APP establishes and maintains collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. The APP begins to demonstrate a commitment to the community and to their healthcare profession. The successful candidate will be placed according to years and months of experience for employment purposes. Responsibilities: - Conduct virtual patient visits for urologic conditions, follow-ups, and post-procedure care - Obtain and document patient histories, assessments, and treatment plans - Review labs, imaging, and test results and communicate findings to patients - Provide patient education, medication management, and care coordination - Collaborate with the urologic surgeon and office staff to ensure continuity of care - Maintain accurate and timely documentation in the electronic medical record - Follow all clinical protocols, regulatory requirements, and telehealth standards - Applies basic professional practice knowledge and skills appropriate for practice setting. Communicates effectively, both verbally and in documentation. Demonstrates critical thinking in all areas of professional practice. Learns to incorporate acceptable standards of professional practice as well as business unit and health system's goals to improve patient safety, quality, and satisfaction. Formulates a plan of care that considers individual patient needs. Demonstrates initiative and seeks formal and informal opportunities to improve clinical practice. Seeks guidance and asks questions to continuously improve professional practice. Builds relationships with patients, families, and colleagues. Identifies ethical situations within patient care or within the workplace and seeks assistance. Professionally accepts assignments that gradually increase patient load and complexity. - Actively engages in clinical development of all members of the healthcare team. Requests opportunities to learn advanced professional practice techniques from senior healthcare team members. Seeks, accepts, and utilizes performance feedback from peers, preceptors, and unit/department Leaders as a learning opportunity and to improve practice. Demonstrates enthusiasm for continuous learning and identifies and creates a plan for the continuation of learning and development. Identifies patient and family needs for education and provides basic education to support the episode of care. Seeks professional development and involvement through membership in a professional organization and/or reading professional literature on a regular basis. - Demonstrates a basic knowledge of research, how it affects practice and who/what resources are available to assist with evidence-based practice by asking questions, demonstrating interest, participating in journal clubs. Clinical practice demonstrates knowledge of how quality and innovation impacts patient satisfaction, safety, and clinical quality outcomes. Identifies opportunities for improvement in the clinical area. - Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Begins to demonstrate awareness of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. - Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Makes recommendations for the improvement of clinical care and the health of the workplace and welcomes and participates in change initiatives. Leads by investing and building healthy relationships among colleagues and other disciplines. Shows the ability to set priorities. Begins to serve as an engaged member of a team supporting colleagues in service to patients and families and may participate in task forces or other initiatives. - Demonstrate the knowledge and skills necessary to provide care and/or interact appropriately with the patients served as specified below - Demonstrate knowledge of the principles of growth and development over the life span - Possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs - Provide the care needs as described in the department policy and procedures Special Skills and Abilities Required - Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families - Ability to work productively and effectively within a complex environment - Handle multiple/changing priorities and specialized equipment - Critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care - Good clinical judgment - Critical thinking skills necessary to exercise and lead others in application of acceptable standards of practice - Mobility and visual manual dexterity - Physical stamina for frequent walking, standing, lifting, and positioning of patients This position is dependent upon successful attainment and maintenance of hospital privileges, if applicable to the Business Unit practice. Licensure, Education, Certifications, and Clearances Certified Registered Nurse Practitioner (CRNP):  - The successful completion of an approved nurse practitioner program is required - BSN, MSN is preferred - Professional nursing experience and/or nurse practitioner experience is preferred - Current state RN license and CRNP certification are required - National certification, eligible for licensure by Pennsylvania board of nursing, eligible for certification as a CRNP by Pennsylvania state board of nursing - Current CPR certification is required - Act 33 Clearance will be required  - Act 73 Clearance will be required  - Act 34 Clearance required Physician Assistant (PA):  - A graduate of a physician assistant program accredited by the Accreditation Review Commission on Education for the physician assistant (ARC-PA) is required - BS or MS candidate is preferred - Experience as a physician assistant and/or experience in a clinical setting is preferred - Current state PA license certified by the National Commission on Certification of Physician Assistants (NCCPA) is required - Current CPR certification is required - Act 33 Clearance will be required  - Act 73 Clearance will be required - Act 34 Clearance required Senior Level - Minimum 3 years of experience or Completion of a post-graduate residency - The successful completion of an approved Nurse Practitioner or a graduate of a physician assistant program accredited by the Accreditation Review Commission on Education for the physician assistant (ARC-PA) program is required - BSN, MSN preferred for CRNP, BS or MS preferred for PA - Completion of National Certification  - Must achieve a Solid/Strong/Good performance rating or higher on annual performance evaluation for consideration and to maintain status annually - Completion of an OAPP approved professional contribution within one year of hire or promotion into the position.  - Must have department chair approval for promotion - ACLS or ITLS or NALS or PALS or ACLS or other certifications listed must meet AHA standards that include both a didactic and skills demonstration component within 30 days of hire.  OAPP: If practicing in an outpatient or other non-inpatient setting, APPs can use one of the certifications above or use a business unit approved certification which is relevant, and value added to the practice setting. UPMC is an Equal Opportunity Employer/Disability/Veteran

Provides for the husbandry of animals, including cleaning and feeding of animals in a fashion that encourages naturalistic behaviors while enhancing the well-being of the animals through specific enrichment programs.