We’re hiring a Clinical Applications Service Desk Resource! Join our team and help support the clinical applications that power our healthcare operations. In this role, you’ll troubleshoot system issues, improve workflows, deliver excellent customer service, and help staff get the most out of the tools they use every day. What you’ll do: - Resolve clinical application support tickets quickly and accurately - Provide clear, professional communication to end‑users - Improve service desk processes and maintain documentation - Monitor system performance and identify operational issues - Support security and compliance standards - Deliver training and create self‑support resources - Partner with stakeholders to understand needs and enhance application use - Stay current on new clinical technologies and features What you bring: - 1+ year of customer support, training, implementation, or clinical app experience (HCHB, eClinicalWorks, WellSky, PointClickCare, Epic, etc.) - Bonus: experience with Forcura, Waystar, Medalogix, NVOQ, or clinical interfaces • Strong troubleshooting, problem‑solving, and analytical skills Pennant is a people‑first healthcare organization built on our core values of CAPLICO—Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk‑Taking, Celebration, and Ownership. These principles shape our culture, guide our decisions, and empower our teams to deliver exceptional care and meaningful results. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Are you passionate about transforming clinical operations through smarter technology? We’re looking for a Clinical Applications Portfolio Leader to elevate how our Home Care teams use WellSky and other clinical applications—driving operational excellence, improving financial performance, and empowering clinicians to deliver exceptional patient care. About the Role The Clinical Applications Portfolio Leader serves as the strategic bridge between clinical operations, IT, and finance, ensuring our clinical applications are optimized, adopted, and aligned with organizational goals. This role focuses heavily on the operational use of WellSky within our Home Care environment, with an emphasis on workflow efficiency, practice management, and operational performance. What You’ll Do Application Optimization - Evaluate and enhance the functionality and utilization of clinical applications. - Customize tools to meet Home Care needs or implement best‑practice standards where underutilized. - Drive improvements that elevate patient care and operational efficiency. Workflow Analysis & Enhancement - Assess and refine workflows to reduce documentation time and streamline processes. - Improve ordering, signing, and patient lifecycle milestones through better application use. Training & Support - Develop and deliver training programs for agency staff. - Provide ongoing support, troubleshoot issues, and identify trends to create targeted education and self‑service resources. Performance Monitoring - Establish and track KPIs related to application usage, workflow efficiency, adoption, and indirect staffing costs. - Build improvement plans and maintain performance once targets are achieved. Financial Impact Analysis - Partner with Portfolio Leadership and agency Executive Directors to measure financial gains from operational improvements. - Review application and interface utilization, recommend changes, and collaborate on contract renegotiations when needed. Stakeholder Engagement - Build strong relationships across clinical operations, IT, and finance. - Ensure applications meet stakeholder needs and support organizational success. Innovation & Continuous Improvement - Stay current on emerging clinical software, vendor enhancements, and new technologies. - Recommend and implement innovative solutions that drive efficiency and financial performance. What You Bring - 3+ years of WellSky training, implementation, project management, or user experience. - 3+ years in practice management, billing management, or Home Care operations. - Experience with eClinicalWorks, Epic, PointClickCare, HCHB, or clinical interfaces is a plus. - Strong analytical, problem‑solving, and troubleshooting skills. - Ability to travel 25% to supported locations. Why This Role Matters This position plays a pivotal role in unlocking the full potential of our clinical applications. By optimizing workflows, improving adoption, and driving measurable financial impact, the Clinical Applications Portfolio Leader helps shape a more efficient, effective, and financially strong healthcare organization. Pennant is a people‑first healthcare organization built on our core values of CAPLICO—Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk‑Taking, Celebration, and Ownership. These principles shape our culture, guide our decisions, and empower our teams to deliver exceptional care and meaningful results. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

• Serve as the lead statistician for one or more clinical programs, overseeing all statistical aspects from study design through regulatory submission. • Lead the design of all clinical trials including sample size calculations, interim analyses, DMC activities, and randomization procedures. • Lead the development of clinical trial protocols and clinical study reports; write statistical methodology section of these documents. • Develop and review statistical analysis plans (SAPs), including methodology, sample size calculations, and interim analysis strategies • Guide and contribute to the creation, validation, traceability, reproducibility, and maintenance of the analysis datasets and statistical outputs. • Lead the electronic submission of clinical trial data to regulatory authorities. • Partner with clinical, regulatory, data management, and medical affairs teams to align statistical approaches with program objectives. • Proactively solve problems of statistical complexity. • Lead data standardization efforts (e.g., CRF and database design, edit checks, standard statistical programs, data presentations, data standards such as CDISC STDM/ADaM, and e-submissions). • Communicate complex statistical concepts clearly to non-statistical stakeholders, including senior leadership and external collaborators. • Participate effectively as a key member on clinical study teams. • Provides analytical insight on statistical methodology and advice to internal teams of accordingly.

Why work for CVRx? CVRx pioneers unique therapies that harness and harmonize the body's natural systems, benefiting society and making CVRx a universal role model in healthcare. We value our commitments to others and continue to overcome challenges through determination, collaboration, and purpose. If our culture and values speak to you, and if you have a passion for cutting-edge medical technologies, join our team and our mission to help others live better lives. You must reside in the Columbia, SC metro areas to be considered for this remote job opportunity. The Clinical Specialist at CVRx is responsible for providing expert support and education related to the precise titration and functionality checks of our company's medical device, primarily focusing on implantable devices requiring post-procedure adjustments and rigorous performance verification. This role involves direct interaction with healthcare professionals and adherence to strict regulatory and quality standards as well as internal protocols. KEY DUTIES AND RESPONSIBILITIESDevice Titration and Optimization ▪ Provide clinical and technical support to physicians, nurses, and other allied healthcare professionals on the proper techniques for device titration and programming to optimize patient outcomes. ▪ Assist in real-time titration procedures (either on-site or remotely) to ensure devices are correctly calibrated according to the physician's prescription and patient needs. ▪ Educate clinical staff on advanced programming features, troubleshooting, and best practices for chronic management of the device settings. ▪ Serve as a primary technical resource for clinical inquiries regarding device operation, troubleshooting, and complex patient cases. Device Functionality Checks and Quality Assurance ▪ Perform and document thorough device checks (e.g., integrity checks, battery status, lead/sensor impedance, therapeutic output) following implant, during follow-up, and as required by protocols. ▪ Identify, document and report any potential device anomalies or performance deviations to the appropriate internal teams (e.g., R&D, Quality, Regulatory). ▪ Maintain meticulous records of all titration, programming, and check procedures in compliance with company policy and regulatory requirements (e.g., FDA, ISO). Collaboration and Compliance ▪ Collaborate closely with Sales, Research & Development, Clinical Affairs, and Quality teams to provide field feedback that can inform product improvements and clinical strategy. ▪ Ensure strict adherence to all relevant regulatory guidelines (e.g., HIPAA, GDPR, medical device regulations) and company Standard Operating Procedures (SOPs). ▪ Participate in clinical trials or post-market surveillance activities as needed, performing scheduled device checks and data collection. REQUIRED EDUCATION, TRAINING AND JOB-RELATED EXPERIENCE - Education: Bachelor's degree in a relevant scientific or technical field (e.g., Biomedical Engineering, Nursing, Cardiovascular Technology, or equivalent experience) - Exceptional understanding of medical terminology, human anatomy, and disease states relevant to the device technology - Strong technical aptitude for operating proprietary device programming software and diagnostic equipment - Excellent written and verbal communication, presentation, and interpersonal skills - Detail-oriented with a strong commitment to quality and regulatory compliance - Self-motivated and able to work independently in a dynamic, fast-paced clinical environment - A strong patient-safety orientation and professional demeanor. PREFERRED EDUCATION, TRAINING AND JOB-RELATED EXPERIENCE - An advanced degree is preferred - Preferred, not required experience in device programming, titration, and/or performance analysis. WORKING CONDITIONS - This position is remote-based and will require the candidate to live within the region specified - Ability to sit, stand, and walk for extended periods - This position will require interfacing with multiple internal departments and physician investigators/customers. - Must be able to lift up to 25lbs. - Ability to travel 60% or more, some overnights may be required. - May be required to be fully vaccinated against the COVID-19 virus and other diseases. CVRx is proud to offer competitive salaries and benefits plans. We offer a culture of teamwork, collaboration, and positivity, where challenging the status quo is welcomed, continuous learning is valued, and each of us has an opportunity to make a significant impact in an exciting, purpose-driven startup environment while also having fun. Salary range for U.S locations (USD): 100,000 - 120,000 per year. The base salary range is applicable across the U.S., complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and specific location. In addition to Base Salary, this position is eligible for a Variable Incentive Plan (VIP) which provides the opportunity to earn additional variable compensation for meeting established objectives as outlined during first 30 days of employment. We also offer a competitive benefits package, details listed below: Health & Dental Insurance options with generous Company contributions Company contributions to an HSA if enrolled in a high deductible plan 401(k) with company match Employee stock purchase plan & stock option grants 12 company-paid holidays per year plus generous PTO plan Paid time off for new parents Company-paid life insurance & disability Unlimited growth opportunities Training & learning opportunities Flexible Schedules Compensation and benefits information pertains solely to candidates hired in the United States. EEO STATEMENT CVRx, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you're an independent, self-motivated individual with excellent interpersonal skills, a desire to do great things and have a background in medical devices, healthcare or a related field, we want to hear from you! EEO STATEMENT CVRx, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you're an independent, self-motivated individual with excellent interpersonal skills, a desire to do great things and have a background in medical devices, healthcare or a related field, we want to hear from you! If you need assistance or an accommodation due to a disability, you may contact us at hiring@cvrx.com CVRx Privacy Policy CVRx SMS Terms of Service This requisition will be open until filled.