Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a highly skilled and experienced Senior Technical Product Manager to drive the strategic direction and development of our technology solutions for Network Service Delivery. This role will be pivotal in shaping the future function of our systems. Overall software/systems functionality include those used in Service Delivery Project Management, Inside Plant Management, Critical Infrastructure, and Outside Plant Management. The tool stack includes SiteTracker, ServiceNow, Salesforce, in-house applications for producing customer facing deliverables, open-source software, and other enterprise applications. You will be responsible for the overall architectural design and user experience of these systems, ensuring they are integrated, scalable, and optimized to support our service delivery operations and enhance customer experiences. The ideal candidate possesses a strong software engineering background, a proven track record of managing complex technical products, and excellent communication and collaboration skills. Responsibilities: - Product Strategy and Vision: Work with the Product Manager to define and communicate the long-term product vision and strategy for Service Delivery technology, aligning with overall business goals and keeping a keen eye on how AI and automation can generate outsized efficiencies. - System Architecture: Drive the overall architectural design of systems, including Sitetracker, ServiceNow, Salesforce, homegrown tools, and documentation platforms leading with integration. Ensure long term scalability, security, and performance of architecture and integrations. - Technical Requirements: Translate business needs into detailed technical requirements and specifications, including data models, workflows, integrations, and user interfaces. Diving into code and APIs as needed to deeply understand problems. - Cross-Functional Collaboration: Work closely with engineering, design, and quality assurance teams to ensure successful product development, delivery, and launch. - Vendor Management: Evaluate and manage third-party vendors and technology solutions for novel solutions to improve performance and cost. - Release Planning: Work with software engineering to oversee product releases, ensuring smooth deployments, minimal disruption to operations, and effective communication to stakeholders. - Performance Monitoring: Define and track key performance indicators (KPIs) to measure product success, identify areas for improvement, and drive iterative development. - Customer Discovery: Run discovery sessions with both internal and external customers to discover and define use cases and needs. - Documentation and Training: Ensure the creation and maintenance of comprehensive technical documentation and customer-facing deliverables and facilitate user training as needed. - Research and Innovation: Stay up to date with the latest technology trends (especially AI) in project management, document managed, process optimization and related areas and identify opportunities to leverage them to improve our products and services. Qualifications: - Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent experience. - Minimum of eight (8) years of experience in product management, with a focus on technical or infrastructure products. - Strong software engineering background with a solid understanding of software development principles and practices, with preferred 5 years in a production software team. - Proven experience in designing and implementing complex system architectures. - Strong understanding of APIs, integration patterns, and data management principles. - Expert level SQL and working with open-source tooling such as Prometheus and Grafana. - Proficiency in Python to write ad-hoc scripts and prototypes for working with data sets, testing integrations and concepts. - Excellent ability to write clear, concise, and detailed technical requirements and specifications. - Previous experience working with Salesforce and ServiceNow APIs - Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate with both technical and non-technical audiences. - Proven ability to lead and influence cross-functional teams. - Ability to manage multiple projects and priorities in a fast-paced environment. - Strong analytical and problem-solving skills. Preferred Qualifications: - Multiple years with a company providing infrastructure-based products, such as IaaS, PaaS, CSPs - Adjacent experience with any type of physical construction, such as telecom, utility, or building construction and associated practices and workflows - Experience with user-centered design principles. Estimated base salary range: $112,800 - $173,600 USD/annually. #LI-AF1 The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Was wir bauen Wir bauen gerade den TransFair Navigator – eine SaaS-Plattform, die Unternehmen bei schwierigen Personalentscheidungen unterstützt. Datenbasiert. Objektiv. Fair. Dahinter stecken über 20+ Jahre HR-Beratungserfahrung – die wir jetzt in echtes Produkt übersetzen. Dafür suche ich eine #ProductOwner (all genders), die oder der Lust hat, wirklich mitzugestalten. Kein Backlog, das niemand liest. Keine Features, die im Nirgendwo verschwinden. Sondern: Deine Anforderungen werden zu echtem Produkt. Was dich erwartet: → Enge Zusammenarbeit mit CPO, CTO und Fachbereichen → User Stories, die wirklich umgesetzt werden → Direkter Draht – kleines Team, flache Hierarchien → 100% Remote (oder Office in Bad Nauheim / Starnberg) → Startup-Agilität mit der Stabilität einer etablierten Unternehmensgruppe Was du mitbringst: ✔ 2+ Jahre in einer Schnittstellenrolle (RE, PO, BA, UX, Dev – Quereinsteiger willkommen) ✔ Idealerweise hast du schon ein SaaS-Produkt gebaut/mitgestaltet/konzipiert ✔ Strukturierte, eigenständige Arbeitsweise ✔ Resilienz und Proaktivität in einem dynamischen Umfeld ✔ Fließend Deutsch und Englisch HR-Background? Großes Plus. Aber kein Muss. Kein Anschreiben notwendig. Einfach Lebenslauf, Gehaltsvorstellung und Startdatum – wir lernen dich lieber persönlich kennen. Aufgaben Deine Rolle Du bist die Schnittstelle zwischen Fachbereich und Entwicklung. Konkret: - Anforderungen erheben: Tägliche enge Zusammenarbeit und z.T. auch Workshops mit CPO, CTO, den Fachbereichen (Sales, Marketing, Product) um Konzepte von Strategie und Whiteboard umzusetzen. Das heißt ab und an auch mit Kunden sprechen, um die Anforderungen zu sammeln und zu strukturieren - Dokumentieren: User Stories schreiben, Akzeptanzkriterien definieren, Use Cases sowie Spezifikationen pflegen - Analysieren: Anforderungen priorisieren, Konflikte zwischen Stakeholdern klären, Business Value bewerten und Auswirkungen auf bestehende Funktionen einschätzen - Validieren: Prototypen erstellen und mit Nutzern validieren, Reviews koordinieren, Acceptance Tests (inkl. Definition of Done) vorbereiten und die Qualität neuer Features sicherstellen Qualifikation Was du mitbringst Must have: - Mindestens 2 Jahre Erfahrung als Business Analyst, Requirements Engineer, Product Owner oder in einer vergleichbaren Schnittstellenrolle - Strukturierte, eigenständige Arbeitsweise – du kannst komplexe Sachverhalte schnell durchdringen und verständlich aufbereiten - Resilent - du kannst gut mit Stress und Veränderung umgehen - unser Umfeld ist "Start-up-like", dass heißt Strukturen befinden sich im Aufbau. Proaktivität und selbstständiges Denken und Handeln ein Muss. - Fließend in Deutsch und Englisch Should have: - Studium in Wirtschaftsinformatik, BWL, Informatik oder vergleichbare Qualifikation (z.B. Fachinformatiker:in) - Erfahrung mit JIRA, Confluence und agiler Softwareentwicklung Nice to have: - Hintergrund im HR-Bereich oder Verständnis für Personalthemen sind ein großes PLUS! - Start-up-Erfahrung - Alternativ: Kenntnisse in Steuer- oder Sozialversicherungsthemen oder Arbeit in einem Innovationsumfeld Benefits Was wir bieten - 100% Remote innerhalb Deutschlands (möglich - oder du kommst gerne auch zu uns ins Office) – gelegentliche Team-Treffen an unseren Standorten in Bad Nauheim und Starnberg, um die Verbindung aufzubauen und zu halten. - Echte Mitgestaltung: Produkt im Aufbau – deine Anforderungen werden zu Features in einem realen, von Kunden genutzten Produkt - nicht zu Tickets in einem Backlog, das niemand liest - Kurze Wege: Kleines Team, flache Hierarchien, direkter Draht zu CPO und CTO - Stabilität: Finanziell abgesichertes Umfeld einer etablierten Unternehmensgruppe – mit der Agilität eines Startups - Ausstattung: Top-Hardware nach deinen Wünschen, ergonomischer Arbeitsplatz - Perspektive: betriebliche Altersvorsorge, langfristige Entwicklungsmöglichkeiten in einem wachsenden Team Klingt spannend? Dann schick uns deinen Lebenslauf, deine Gehaltsvorstellung und dein frühestmögliches Startdatum zu. Kein Anschreiben notwendig – wir lernen dich lieber persönlich im Gespräch kennen. Wir freuen uns auf dich!

PLEASE NOTE THIS ROLE IS FOR OVERSEAS APPLICATION, NON -U.S. ONLY. NO DOMESTIC (U.S.) APPLICATIONS WILL BE CONSIDERED. Senior Mobile Product Manager We’re looking for an individual contributor to own and evolve the Scentbird iOS/Android app - a key revenue channel and the primary touchpoint for some of our best customers. This isn’t a maintenance role. You’ll drive innovation in mobile-native features, user flows, and in-app engagement - not just achieve feature parity with the web experience. You’ll partner deeply with engineering, design, analytics, and architecture to deliver high-quality, high-retention app experiences - backed by A/B tests, user insight, and strong product instinct. Our mobile app is not an afterthought - it’s the foundation of long-term customer value. What You’ll Be Responsible For: Product Strategy & Execution - Define the product vision, strategy, and roadmap for the Scentbird through the lens of a native app expert (iOS + Android) - Own full lifecycle: ideation → discovery → delivery → measurement → iteration - Prioritize opportunities that improve app retention, order volume, and LTV - Collaborate with engineering on native feature architecture, development best practices, QA release cycles, and app store processes Mobile-First Innovation - Lead mobile-specific product thinking: push notifications, widgets, deep links, GPS, camera, in-app navigation, personalization - Partner with design to evolve the in-app experience using platform-native patterns - while maintaining brand consistency - Work with architecture to plan scalable integrations and avoid rework across mobile/web UX Ownership & Research - Own user flows, conversion funnels, onboarding, and subscription surfaces within the app - Use data (Mixpanel, GA4), screen recordings, and usability studies to guide UX improvements - Partner with a mobile UI/UX designer, but retain decision-making authority on all product-side UX - Interweavin ML and AI into our every day experience in a seamless way that benefits our users experience Agile Execution - Act as Product Owner for a dedicated mobile development team - Write user stories, manage the backlog, and drive sprints (refinement, planning, review) - Maintain close coordination with architecture and peer PMs to manage dependencies and app/web parity where needed Experimentation & Impact - Own app-specific KPIs: D30/D90 retention, engagement, recency, economic KPIs - Design A/B tests and MVP experiments to validate changes before scale - Monitor and report app performance trends regularly to leadership and peers Cross-Functional Partnership - Collaborate with Web Teams, Retention, Conversion Rate Optimization, CX, and Ops to align on campaign rollout and app-surface priorities - Ensure app UX supports broader customer journey goals across email, push, and site - Act as a mobile product evangelist within the broader org - sharing trends, experiments, and learnings What You’ll Need to Have: - 10+ years in digital product management with at least 7 years focused on mobile apps - Experience with monthly subscriptions, ideally in a B2C delivery based product - AI / ML knowledgeable and understands how customers react and use these tools in online commerce - Proven track record shipping native mobile app features with measurable retention or LTV impact - Deep understanding of iOS/Android capabilities and app lifecycle: build → QA → store submission → phased rollout - Experience managing app UX in partnership with design - Fluency in product analytics tools (Mixpanel, GA4, Amplitude, etc.) and experimentation frameworks - Familiarity with app-specific constraints and levers (push infra, biometric auth, app tracking transparency, etc.) - Strong collaboration skills with engineering, design, marketing, and architecture

Role Description Le chef de produits bureautiques est chargé du pilotage opérationnel, du déploiement et de l'accompagnement des usages des environnements bureautiques mis à disposition des agents du ministère de la Culture. Il intervient comme référent fonctionnel expérimenté et acteur-clé de la conduite du changement, en veillant à l'appropriation durable des outils et à l'évolution effective des pratiques professionnelles. Le poste couvre un ensemble de services comprenant notamment Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, Copilot), les outils interministériels (La Suite Numérique) ainsi que des solutions complémentaires adaptées aux besoins des services. - Pilotage opérationnel et suivi des produits bureautiques - Recueillir, analyser et prioriser les besoins des utilisateurs en lien étroit avec les directions et services - Traduire ces besoins en évolutions fonctionnelles opérationnelles (backlog, user stories, critères d'acceptation) - Organiser et suivre les travaux de mise en oeuvre, d'évolution et de stabilisation des environnements bureautiques. - Conduite du changement et accompagnement des usages - Mettre en oeuvre des dispositifs d'accompagnement au changement favorisant l'appropriation des outils et l'évolution des pratiques de travail - Identifier les difficultés d'adoption, les usages hétérogènes ou inadaptés et proposer des actions d'amélioration ciblées - Concevoir, structurer et déployer des actions de communication et de formation : guides utilisateurs, supports pédagogiques, ateliers, sessions de prise en main - Accompagner les services dans la mise en place de nouveaux modes de collaboration numérique, en tenant compte de leurs contraintes organisationnelles et métiers - Contribuer à la diffusion de bonnes pratiques d'usage, sécurisées et partagées au sein du ministère. - Animation transverse et rôle de facilitateur - Travailler en interaction permanente avec les équipes techniques, les référents métiers, les directions utilisatrices et les partenaires externes - Animer des ateliers utilisateurs, des groupes de travail ou des instances de suivi centrés sur les usages - Jouer un rôle de facilitateur et de médiateur, en contribuant à l'alignement d'acteurs aux niveaux de maturité numérique variés - Apporter un appui méthodologique aux services dans l'expression de leurs besoins et l'appropriation des solutions - Suivi de l’adoption et amélioration continue - Suivre les indicateurs d’usage et d’adoption des outils (taux d’utilisation, retours utilisateurs, récurrence des sollicitations) - Contribuer à l’amélioration continue de la qualité de service et de l’expérience utilisateur - Proposer et mettre en œuvre des ajustements opérationnels fondés sur l’analyse des usages réels - Accompagner l’introduction de nouvelles fonctionnalités en veillant à leur compréhension et à leur bon usage - Veiller au respect des règles de sécurité, de conformité et de protection des données dans les usages quotidiens. Qualifications - Connaissance approfondie des environnements bureautiques collaboratifs, en particulier Microsoft 365, principes d'organisation des espaces collaboratifs et de gestion documentaire. - Capacité à comprendre les outils interministériels et leur articulation avec les solutions locales. - Maîtrise des usages collaboratifs, en équipe et en communication. - Sensibilisation aux enjeux de sécurité, conformité et protection des données. - Capacité à exploiter des indicateurs d'usage (statistiques de fréquentation, taux d'adoption, retours utilisateurs). Requirements - Capacité à recueillir, analyser et formaliser des besoins utilisateurs dans des contextes métiers variés. - Maîtrise des méthodes de pilotage opérationnel de produits ou de services numériques. - Mise en oeuvre concrète de démarches de conduite du changement. - Conception et animation de dispositifs d'accompagnement. - Capacité à structurer une amélioration continue fondée sur l'usage réel. - Capacité à interagir avec des équipes techniques, des directions métiers, des référents fonctionnels, des prestataires ou partenaires externes. Benefits - Autonomie et fiabilité dans la conduite des missions. - Posture de référent. - Sens du service public et de l'intérêt général. - Capacité d'adaptation à un environnement organisationnel complexe et évolutif. - Rigueur, organisation et sens des priorités. - Attitude constructive, orientée solutions et amélioration des pratiques. - Capacité à prendre du recul sur les usages sans posture prescriptive ou stratégique. Éléments de candidature Pour postuler à cette offre, l'envoi du CV et d'une lettre de motivation est obligatoire. Personnes à contacter : recrutement.snum@culture.gouv.fr