Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Functional Consultant - REMOTE. In this role, you will provide essential functional support and best practice guidance, significantly impacting how non-profits and educational institutions implement and utilize fundraising software systems. You will lead client projects, focusing on Blackbaud CRM implementations, and work closely with a diverse range of clients, including healthcare systems and cultural organizations. Your expertise in business process design and user training will help drive successful operations and change management. This role is perfect for those with strong communication skills who enjoy solving complex problems and facilitating client relationships. - Guide discovery for project deliverables including software configuration and custom development. - Lead technical requirements gathering sessions to analyze client needs and define project scope. - Make informed decisions based on client requirements for system configuration. - Provide recommendations on software system configuration and process improvement. - Educate clients on system functionality and assist during go-live stabilization. - Collaborate with project managers and developers to ensure cohesive project strategies. - Maintain agile delivery to respond promptly to changing project requirements. - Work in customized CRM environments with unique objects and workflows. - Assist Sales in scoping new projects and developing cost estimates. - Support colleagues with technical assistance and best practices. - Engage with the higher education and non-profit community as a thought leader. Qualifications - 5+ years in higher education advancement or development. - 5+ years non-profit/higher ed CRM experience (Salesforce, Blackbaud, etc.). - Strong ability to collaborate and lead discussions with technical concepts. - Knowledge of philanthropy practices and advancement services. - Highly analytical and able to learn new tools quickly. - Strong oral and written communication skills. - Experience leading user training and testing. - Flexibility to adapt quickly to new situations. - Commitment to diversity, inclusion, and belonging in the workplace. Benefits - Medical, Dental, and Vision insurance with some plans covered 100%. - Health Savings Account (HSA) contributions on eligible plans. - Basic Life Insurance coverage. - 401(k) Plan with a 3% employer contribution. - Flexible Spending Accounts (FSA) for health and dependent care. - Company cell-phone plans and work-from-home equipment. - Wellness program focused on work-life balance. - Continuing education time and reimbursement.

Overview PowerLines is a national nonprofit organization that aims to modernize the utility regulatory system for American energy consumers to lower utility bills and grow the economy. It focuses on state public utilities commissions (PUCs), which play a critical role in determining how much people pay for utility bills, how utilities invest in different types of energy, and where new energy projects are built. These 200 commissioners oversee more than $200 billion in utility spending each year and have significant influence over the future of our energy system. Rising utility bills are quickly becoming a national economic and political issue. In 2025, utilities requested a record-setting $31 billion in rate increases, double the previous record, while 80 million Americans are struggling to pay their utility bills. Meanwhile, the U.S. grid is experiencing the fastest rise in electricity demand in decades with the growth of AI data centers and manufacturing. Utility bills have become a defining national economic and political issue with a growing bipartisan set of policymakers voicing concern over these issues and conveying a desire to advance policy solutions to respond to these issues. Recognized on the 2025 “TIME100 Next” list, PowerLines is rapidly becoming a go-to source and leader in informing the national discussion of this issue and has already shaped the conversation in the New York Times, Washington Post, Wall Street Journal, Politico, Bloomberg, CBS News, NPR, Marketplace, Financial Times, TIME, Vox, The Daily Mail, and MIT Technology Review. PowerLines is quickly establishing credibility as a nonpartisan expert on utility regulatory and energy affordability issues while reaching a bipartisan set of policymakers, including initial partnerships with the National Governors Association, National Conference of State Legislatures, and Western Governors Association. PowerLines is in a period of significant organizational growth and seeks a part-time Government Partnerships Advisor to strategically build relationships with policymakers at the state and federal levels and advance policy impact. The Government Partnerships Advisor(s) will advise PowerLines staff and consultants on building and managing bipartisan coalitions, developing relationships and establishing connections with a bipartisan set of policymakers, and engaging with other NGOs and advocacy groups. This is a unique opportunity for an experienced professional to shape the policy and partnerships trajectory of a rapidly growing organization working on one of the most important economic issues facing American households. You will help accelerate the organization’s policymaker engagement and policy impact at a critical time. In your application, please indicate how you would seek to support PowerLines’ policymaker engagement efforts, including whether you would primarily seek to focus at the state or federal level, your capacity (number of hours per week or month), and your proposed compensation structure. PowerLines is headquartered in Washington, DC. The Government Partnerships Advisor is a remote position. Key Responsibilities - Develop and maintain relationships with potential policymaker partners at the state and/or federal levels for PowerLines - Conduct research and analysis of potential policymaker partners, policy issues, and policy opportunities - Advise PowerLines on development and execution of partnership and policymaker engagement strategy - Engage with coalitions, NGOs, advocacy groups, think tanks, industry, and other partners as needed - Represent PowerLines at convenings, events, conferences, and other engagement opportunities as needed - Provide additional support to PowerLines’ partnership and policymaker engagement efforts as needed

The "Atlas of Violence 2025" (IPEA/Brazilian Public Security Forum), analyzing data from the Ministry of Health, revealed a significant surge in the number of child and adolescent victims of violence, rising from 35,000 in 2013 to over 115,000 in 2023. According to the Atlas, most of these situations occur within the home—70% when victims are under 4 years old, 66% for those between 5 and 14, and approximately 50% for those between 15 and 19. Notably, incidents within schools account for 6% of total cases for victims aged 5 to 14. This reality, compounded by social inequality, structural racism and sexism, and the lingering effects of the pandemic, has produced a severe negative impact on the mental health of this population during a critical developmental period. During the pandemic, UNICEF Brazil identified that mental health themes in adolescents' narratives extended beyond suicide and self-harm. Consequently, in 2021, UNICEF joined forces with partners to create "Pode Falar" (Speak Up), an online channel providing welcoming, anonymous, and empathic listening services, as well as content on Mental Health with adequate language for individuals aged 13 to 24. Stemming from this help channel, the "Rede Pode Falar" (Pode Falar Network) was formed in 2023. Currently comprising 20 institutions—18 universities and 2 civil society organizations—the network works to guarantee the quality of the listening process in connection with the formative process of future professionals in different areas of human care and to transform gathered insights into scientific production to fuel debate and inform public policy. The network is structured into five action fronts: Help Channel (Coordinated by UFRPE) Advocacy in Public Policy (Coordinated by UNICEF) Studies, Research, and Knowledge Generation (Coordinated by Fiocruz/Minas Gerais) Adolescent Network (Coordinated by UEMS) Continuous learning (Coordinated by UFRN) Since February 2021, "Pode Falar" has established itself as a critical digital platform for adolescent mental health in Brazil. It operates through a chatbot ("Ariel") integrated with WhatsApp and a dedicated web platform, offering automated content, peer testimonials, and human-mediated support. During the II National Meeting of the Network in October 2025, the group decided to pivot towards long-term financial sustainability and deeper integration with public policy. This includes alignment with the National School Care Policy (Law 14.819/2024), the Unified Social Assistance System (SUAS), and the Psychosocial Care Network (RAPS). This strategic shift requires the network to diversify its funding sources and formalize new partnerships to reduce dependence on a single donor, ensuring service continuity while keeping the user experience central to the process. This collective decision intensifies the need for a full-time Digital Solutions Specialist to evaluate the technical implications of onboarding new institutional partners and funders as well as making them timely possible and effective. As the network seeks to incorporate diverse stakeholders with distinct reporting needs and operational interests, there is a risk of fragmenting the platform's architecture. The specialist will assess the current digital infrastructure and propose a roadmap that accommodates new requirements—such as for example interoperability with government databases or customized partner modules—while rigorously protecting the privacy, safety, and seamless experience of young users. SCOPE OF WORK: The consultant will provide specialized technical support for the maintenance, governance, and optimization of the digital solutions used by "Pode Falar." As the ecosystem grows in complexity with new stakeholders and funding partners, this role is essential to ensure high availability, scalability, data security, and technical quality. Working alongside the UNICEF programmatic team and the "Pode Falar Network," the consultant will bridge the gap between strategic goals and technical execution. The consultant will translate the project’s aims into clear technical specifications for development teams and oversee the delivery of evolutions agreed upon with technology partners, ensuring a continuous cycle of improvement throughout the contract duration. Visit our website to learn more about what we do at UNICEF. DELIVERABLES The consultant is expected to deliver the following Work Assignment overview 1 1. Deliverables/Outputs Maintenance and Monitoring: Oversee the continuous maintenance and monitoring of applications, ensuring prompt bug fixes, system improvements, and proactive incident prevention - Technical demands presented by Pode Falar assistants resolved with contractor responsible for technical issues of Pode Falar platform. Low-Code Development: Manage the evolution of flows, automations, and new modules using low-code platforms (e.g., specific apps, workflows, and auxiliary services) - Document with implementation of updated conversational flows for the "Ariel" chatbot, including A/B testing results and a report on user experience improvements (CX) 1.2. Deadline The last business day of the first month from the contract signature date 1.3. Estimate Budget 30% 2. Work Assignment overview 2 2.1. Deliverables/Outputs Maintenance and Monitoring: Oversee the continuous maintenance and monitoring of applications, ensuring prompt bug fixes, system improvements, and proactive incident prevention - Technical demands presented by Pode Falar assistants resolved with contractor responsible for technical issues of Pode Falar platform. Low-Code Development: Manage the evolution of flows, automations, and new modules using low-code platforms (e.g., specific apps, workflows, and auxiliary services) - Document with implementation of updated conversational flows for the "Ariel" chatbot, including A/B testing results and a report on user experience improvements (CX) 2.2. Deadline The last business day of the second month from the contract signature date 2.3. Estimate Budget 30% 3. Work Assignment overview 3 3.1. Deliverables/Outputs Maintenance and Monitoring: Oversee the continuous maintenance and monitoring of applications, ensuring prompt bug fixes, system improvements, and proactive incident prevention - Technical demands presented by Pode Falar assistants resolved with contractor responsible for technical issues of Pode Falar platform. Low-Code Development: Manage the evolution of flows, automations, and new modules using low-code platforms (e.g., specific apps, workflows, and auxiliary services) - Document with implementation of updated conversational flows for the "Ariel" chatbot, including A/B testing results and a report on user experience improvements (CX) 3.2. Deadline The last business day of the third month from the contract signature date 3.3. Estimate Budget 40% DURATION OF CONTRACT: 3 months from the date of contract signatures MINIMUM QUALIFICATIONS REQUIREMENT - Bachelor’s degree in computer science, Software Engineering, Information Systems, or related fields. - Minimum of 2 years of proven experience with low-code platforms. - Professional background in chatbots, automation, flow orchestration, and system integrations. - Experience in technical leadership, discovery phases, and working in agile environments. - Experience with social impact projects and digital transformation within the public sector or third sector (non-profits/civil society). - Solid knowledge of conversational architecture, CX (Customer Experience), and user journeys. - Experience with Generative AI solutions applied to automation and chatbots. - Ability to produce clear and standardized technical documentation. LANGUAGE PROFICIENCY - Native Portuguese UNICEF’S CORE VALUES Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. GENERAL CONDITIONS: PROCEDURES AND LOGISTICS - Consultant will work from home using own equipment and stationery. UNICEF will provide office space for consultative meetings when needed. - Consultant’s, travel costs should be included in the consultant’s fee. - No contract may commence unless the contract is signed by both UNICEF and the consultant and mandatory courses are completed. - Consultants will not have any representative, certifying, or approving authority, or supervisory responsibilities or authority on UNICEF budget. - The consultant will work remotely on a delivery basis. FINANCIAL PROPOSAL - Costs indicated are estimated. Final rate shall follow “best value for money” principle, i.e., achieving the desired outcome at the lowest possible fee. - A financial proposal including the fee for the assignment based on the deliverables and number of days must be submitted. Consultants are asked to stipulate all-inclusive fees, including lump sum, administrative cost, travel cost and subsistence costs, as applicable. - The payment will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant. - Financial proposals from local consultants shall be submitted in the local currency in effect at the time of submission. UNICEF will evaluate and contract based on this amount, which shall remain fixed and not subject to adjustment due to subsequent exchange rate fluctuations. INSURANCE AND HEALTH COVERAGE - The contractor is fully responsible for arranging, at his or her own expenses, such life, health, and other forms of insurance covering the term of the contract as he or she considers appropriate. - The contractor is not eligible to participate in the life or health insurance schemes available to UNICEF and United Nations staff members. RESTRICTIONS - Consultants may not receive training at the expense of UNICEF. Notwithstanding, consultants must complete the applicable mandatory trainings before the signature of the contract. - In case of government officials, the contract cannot be issued without prior written clearance by the Government​, or unless on leave without pay. Remarks: Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates. Additional information about working for UNICEF can be found here.

Working arrangement: Remote/Home-based UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, education Purpose of Assignment: Contribute to the technical and operational implementation of the Data Must Speak (DMS) Stage 5 project in Ghana, with a focus on the timely and high-quality delivery of research activities related to evidence translation and uptake at the school level. The consultant will help ensure alignment across team members, contribute to the close monitoring of project progress, and contribute to the delivery of high-quality analytical outputs and knowledge products in line with the project’s objectives, drawing on and building from inputs and deliverables produced by other consultants. Scope of Work: The consultant will work under the supervision of the Research Manager (Education Policy and Systems Research) to contribute to the implementation of the DMS Stage 5 project in Ghana, including day-to-day coordination, follow-up to data collection, preparation and refinement of analysis plans, production of high-quality data analysis and interpretation, and preparation of intermediate and final outputs. The consultant will also engage with the UNICEF country office, government counterparts, and research partners; contribute to regular project tracking and reporting; and respond to emerging technical and operational needs. In doing so, the consultant will draw on relevant inputs and deliverables produced by the team to help inform and strengthen the project’s outputs. How can you make a difference? If you would like to know more about this position, please review the Terms of Reference here: ToR Research consultant education TMS.pdf To qualify as an advocate for every child you will have: Minimum requirements: (QUALIFICATIONS / SPECIALIZED KNOWLEDGE / EXPERIENCE/ COMPETENCIES) - Education: Master’s degree in education, policy analysis, economics, sociology, social policy, political science, public policy, public administration or another relevant social science discipline. - Work Experience: • At least 8 years of progressively responsible professional experience in applied research at national and international level, including in low- and middle-income countries. • Strong experience in research design, implementation, and analysis. • Demonstrated experience supporting field research, primary qualitative data collection, and synthesis of findings for policy and programme audiences. - Skills: • Strong analytical and drafting skills, including experience preparing reports, briefs, presentations, and knowledge products. • Proven record of high-quality research publications in the field of education. • Ability to work independently and collaboratively in an international, multicultural environment and to engage effectively with diverse stakeholders. - Language requirements: Fluency in English is required. - Desirable qualifications: • Experience in research on education topic areas such as Teachers, School Leadership, and Gender equality. • Experience with qualitative coding methods. • Ability to work in a multicultural, multi-ethnic environment; prior experience with UNICEF or other international development organization. • Fluency in another UN language. For every Child, you demonstrate Care UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance. UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. Qualified candidates are invited to submit the following documents via the online recruitment portal (Talent Management System): - An up-to-date TMS profile and curriculum vitae (CV) - Cover letter - A separate financial proposal Financial proposal Consultancy - Research consultant (education) TMS.docx Remarks: If the TOR or financial proposal documents are not visible on certain recruitment platforms, please visit our official page Vacancies | UNICEF Careers. UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information. All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. Additional information about working for UNICEF can be found here.