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Manager - Corporate Rewards

ManagerManagerFull TimeRemoteLeadTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

73 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Manager - Corporate Rewards

EXL

The position focuses on operational excellence, data integrity, and day-to-day administration of equity compensation.

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Hyperion Development, LLC logo

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Hyperspace speed development and software solutions.

Manager73 days ago
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• Direct line management of team captains team responsible for the senior/admissions consultants (Performance, People, and operations management) • Ability to work US hours alongside your team • Management of our US university partner performance (Sales performance, People, and operations management) • Implement best practices within the team to engage with a range of leads to advise them on course choice and enrollment • Creating and managing shift schedules to service the various target market regions • Coordinate your team to achieve the required KPIs and exceed the monthly Revenue Target • Ensure team activity targets & SLA’s are achieved (calls, emails, chats, inbound activity etc.) • Maintain strong, long-term relationships with our company and finance partners • Train junior or new admissions staff members, as and when needed • Ensure all administration relating to admissions is completed effectively • Working closely with other teams and finding opportunities to optimise enrollments or scale revenue • Contributing to process improvements • Paying attention to competitors and their activities within the e-learning space (within and outside your designated regions) • Identifying opportunities for new business within the market • Schedule and Host Webinars on a frequent basis • Coordinate and host open days on campuses (JHB and Cape Town) - if applicable to your region • Assistant in the launch of new university partners by implementing a communication and training strategy for the admissions team • Conduct quality assurance through call and email reviews, providing regular feedback to admissions consultants • Conduct training (first time and refresher) for the admissions team. This may include (but is not limited to) product knowledge, systems, sales skills, company policies, and company operations) • Be required to perform admissions consultant duties if/when required (conducting calls, responding to emails) • Provide accurate and consistent reporting to the Director of Revenue/Head of Marketing (sales revenue, sales activity, university performance, lead volume, lead quality). • Ensure weekly and monthly KPI tracking is up-to-date and accurate • Create, update and manage the rules of engagement policy with the admissions team members • Ensure team compliance is met (correct invoicing, discounts applied, adopting university partner brand guidelines)

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Job Closed