Job DetailsJob Location: REMOTE POSITION - Anywhere, FL 33408Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $70.00 - $85,000.00Travel Percentage: Road WarriorJob Shift: DayJob Category: TrainingDSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. Overview The Implementation Specialist promotes DSS Inc.s mission by providing the highest level of care and training to our clients. Supports and trains our clients in various situations related to the learning and use of our products and services. The Implementation Specialist will: Travel approximately 36 weeks per year to include weekends and holidays when necessary while abiding by DSS Employee Expense Compliance Agreement Creation and delivery of Training Plans, Syllabi, Web Based Presentations and Training Materials Provide on-site, in person training in both classroom settings and one on one mentoring formats Provide on-site support during customer Go Live Delivers product demonstrations to potential or existing clients as well as internal staff Submits signed, on-site certification documents upon completion of training Reviews application set up with appropriate staff Other Duties: Responsible for verbal and written communication with clients and documentation of work activities and work processes Participates in internal and external Site Kick Off calls Attends Scrum Calls, Sprint Planning Sessions, Core Team Meetings, Development Planning Meetings as directed Participates in Quality Assurance Testing and troubleshooting of product Assists Documentation Department in the creation of Product Manuals Gathers requirements for workflow process and is involved with the configuration of application Works on Home Based Assignments when not on the road as given by the Training Manager or Director Cross train on other products as assigned by Training Director Abides by policies set forth in DSS and Departmental Handbook including Timesheet and Expense submissions Conditions of Employment: Must be a US Citizen or Permanent Resident. (Authorized to work in the US without current or future visa sponsorship.) Must be able to pass a Federal background check Must be determined suitable for federal employment. Security and Privacy Responsibilities: Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training. The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed. QualificationsRequired Skills Prior EMR / EHR implementation Skilled in client process and training activities with 100% client focus and strong commitment to following up on client issues until resolution Ability to identify the importance or impact of issues and situations occurring within a clients workflow process and takes appropriate actions to suggest or introduce alternative processes or resolutions (i.e. workflow process consulting) Ability to effectively organize time while identifying barriers to progress, proposing solutions and setting priorities Excellent listening skills and clear and concise presentation skills Proficient in Microsoft Office Products (Word, Excel, PPT) Aptitude for understanding technical processes and the ability to learn new software as needed Hands on implementation experience in a hospital or clinical setting Preferred Skills: Knowledge of Camtasia, Articulate, Captivate or other authoring tools E-Learning development Fluent in the terminology used in the technical specialty that the product has been designed to support. Education: Required: Bachelors degree Equivalent experience or combination of education and experience considered Desired: Professional training in a medical discipline Certification(s), Licenses: Preferred: Training Focused Certifications Years of experience in a similar role: Required: 3+ years prior software implementation experience Desired: Prior VA or commercial Implementation experience Compensation: Salary at DSS Inc is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $70,000.00 to $85,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of DSS, Inc. total compensation package for employees. Physical Demands: Standing 25% per day Sitting 60% per day Walking 10% per day Stooping 5% per day Lifting 5 10 lbs. daily x 2 (normal workday) 50 lbs. unassisted when travelling with luggage Computer Work 50% per day Telephone Work 25% per day Reading 25% per day Other, please specify Travel apx. 36 weeks per year via common carrier and/or auto DSS Inc. is an Equal Opportunity Employer. If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.

• Handle complex and large group implementations with overall coordination and support to employers and brokers • Attend Finalist meetings and facilitate regularly scheduled meetings with customers, brokers, and internal teams • Serve as the single point of contact for internal and external partners during the implementation process • Evaluate the needs of new customers and provide consultative solutions during implementation • Develop, communicate, maintain, and manage the detailed implementation project plan • Maintain knowledge of all Guardian group products, processes, and system capabilities • Facilitate the timely gathering of implementation information and enrollment data • Collaborate with internal and external teams to ensure successful implementation • Manage complex implementations and monitor customer satisfaction throughout the process • Mentor and assist with training of team members

At HSA Bank, we’re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. Are you ready to join us? As an Analyst on the Implementation team, you’ll be providing world-class customer service to our Business Partners, Employers, Agents, Brokers, Insurance Carriers, TPAs, employer relationships and channel partners. Using a consultative approach, you will onboard our employers, develop an optimal plan design to meet their business need, create and maintain a formal implementation plan, and deliver on quality execution and employer satisfaction. Key Responsibilities: Lead onboarding process for employers, which includes presenting the options and working with your assigned employers to select the best plan design and product set up to meet their needs, articulate the implications and customer experience of their go forward design, and conduct training on use of the product. Demonstrate and present how our CDH products will function within the chosen plan design/configuration. Has a strong command of all product offerings, including complex integration components. Anticipate, address, and develop solutions for concerns or challenges that an employer may face, leverage internal SMEs where needed to drive and deliver on quality execution. Manages implementation by developing and maintaining a detailed project plan for each assigned employer, with sign off by the partner at onset, throughout various components and upon completion. Completes file testing for specific file types and owns communication for all file testing throughout the course of the implementation. Key Skills/Experience Qualifications: - 2+ years’ experience in healthcare operations and/or implementation - High School Diploma required; Bachelor's degree preferred. - Excellent interpersonal, negotiation, and relationship-building skills. - Exceptional verbal and written communication skills. - Experience in project management. - Strong problem-solving skills. - Self-starter with a strong sense of ownership - “No task is too small” attitude, with a passion for service excellence and an eagerness to learn. The estimated salary range for this position is $55,000USD to $57,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

We currently have a vacancy for a Technology Specialist (M365 / Intune) fluent in English, to offer his/her services as an expert who will work remotely. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.   Your tasks: - Administration of Microsoft end-point manager (Intune); - Administration of Windows Intune services and M365 application, authorization and authentication services; - Administration of Conditional Access services and Microsoft System Center Configuration Management (SCCM); - Monitor Microsoft Update announcements and plan for updates or manage mitigations; - Emergency Patching, application of mitigation/workarounds; - Investigation of root cause of incidents and proposal of permanent solutions; - Second tier incident management and apply mitigations or solutions; - PAM(Privileged Access Management) implementation and management; - Administration of Remote access and application and audit log administration.