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Trendt Vision GmbH ist eine der führenden Streetwear-Marken in Deutschland und steht für zeitlose, kulturell geprägte Designs mit klarem Fokus auf Community, Innovation und Wachstum. Seit der Gründung haben wir unsere Marke durch gezielte Drops, starke Kampagnen und eine klare Positionierung erfolgreich skaliert und gehören heute zu den relevantesten Brands im deutschen Streetwear-Segment.
Customer Support Representative (Part-time)
Location
Worldwide
Posted
72 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Support Representative (Part-time)
Trendt Vision GmbH
Role Description Bist du bereit, Teil einer der führenden Streetwear-Marken in Deutschland zu werden? Trendt Vision GmbH sucht eine Assistenz der Geschäftsführung auf Vollzeit, um unser dynamisches und wachsendes Team zu verstärken. In unserem Unternehmen legen wir großen Wert auf Community, Innovation und kulturellen Einfluss. Wenn du Leidenschaft für Zahlen mitbringst, kreativ denkst und unsere Werte wie Fairness, Ehrlichkeit und Inklusivität teilst, dann bist du bei uns genau richtig! Neben flexiblen Arbeitszeiten profitierst du von einem attraktiven Gehalt und klaren Verantwortlichkeiten! Aufgaben: - Bearbeitung von Kundenanfragen (E-Mail, ggf. Instagram / TikTok DMs) - Unterstützung bei Bestellungen, Lieferungen, Returns und Refunds - Proaktive Kommunikation bei Drops, Verzögerungen oder Issues Qualifications - Muttersprache Deutsch - Gute Englischkenntnisse - Erste Erfahrung im Customer Support (idealerweise E-Commerce) - Erfahrung mit Shopify (Bestellungen, Refunds, Kundenprofile) - Sicherer Umgang mit Kundenanfragen (E-Mail, ggf. Social Media) - Strukturierte und lösungsorientierte Arbeitsweise - Hohe Kommunikationsfähigkeit und klares, professionelles Schreiben - Eigenständige, zuverlässige Arbeitsweise - Sicherer Umgang mit digitalen Tools Benefits - Absolut eigenständiges Arbeiten mit hoher Verantwortung - Full Remote (arbeite von überall) - Flexible Arbeitszeiten und moderne Arbeitsgestaltung - Enge Zusammenarbeit mit der Geschäftsführung - Attraktive und leistungsgerechte Vergütung - Bereitstellung moderner Arbeitsgeräte (z. B. MacBook) für effizientes Arbeiten Company Description Trendt Vision GmbH ist eine der führenden Streetwear-Marken in Deutschland und steht für zeitlose, kulturell geprägte Designs mit klarem Fokus auf Community, Innovation und Wachstum. Seit der Gründung haben wir unsere Marke durch gezielte Drops, starke Kampagnen und eine klare Positionierung erfolgreich skaliert und gehören heute zu den relevantesten Brands im deutschen Streetwear-Segment.
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