Job Closed

This listing is no longer active.

Mercier Consultancy Group logo
Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

German Speaking Customer Agent For Booking.com - Work Remote In Greece

Location

Austria

Posted

72 days ago

Salary

0

Seniority

Mid Level

English

Job Description

German Speaking Customer Agent For Booking.com - Work Remote In Greece

Mercier Consultancy Group

Mercier Consultancy MD is excited to offer a remote working opportunity for a German Speaking Customer Agent to support Booking.com’s customer service operations from anywhere in Greece. This role is ideal for individuals fluent in German who are passionate about travel and customer service. As a Customer Agent, you will assist German-speaking customers with their booking inquiries, providing prompt and excellent service to ensure a smooth travel experience. Key Responsibilities - Deliver exceptional customer support in German via phone, email, and chat from a remote setting. - Assist customers with booking inquiries, modifications, cancellations, and other travel-related questions. - Resolve customer concerns and issues efficiently, aiming for high customer satisfaction. - Document customer interactions accurately in the CRM system. - Collaborate with different teams to enhance customer experience and operational processes. - Stay updated on Booking.com policies, travel trends, and promotions.

Job Requirements

  • Fluency in German (both spoken and written) is required; English proficiency is an advantage.
  • Previous experience in customer service, preferably in the travel or hospitality industry, is an asset.
  • Strong communication and interpersonal skills with a customer-oriented approach.
  • Ability to work independently and efficiently in a remote environment.
  • Proficient in using computers, CRM software, and digital communication tools.
  • Reliable internet connection and a suitable home office environment.
  • Proactive problem-solving skills and adaptability to a dynamic work environment.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Fully Paid Relocation Package
  • Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More...

Related Job Pages

More Customer Support Jobs

Mercier Consultancy Group logo

German Speaking Customer Agent For Booking.com - Work Remote In Greece

Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Customer Support72 days ago

Mercier Consultancy MD is excited to offer a remote working opportunity for a German Speaking Customer Agent to support Booking.com’s customer service operations from anywhere in Greece. This role is ideal for individuals fluent in German who are passionate about travel and customer service. As a Customer Agent, you will assist German-speaking customers with their booking inquiries, providing prompt and excellent service to ensure a smooth travel experience. Key Responsibilities - Deliver exceptional customer support in German via phone, email, and chat from a remote setting. - Assist customers with booking inquiries, modifications, cancellations, and other travel-related questions. - Resolve customer concerns and issues efficiently, aiming for high customer satisfaction. - Document customer interactions accurately in the CRM system. - Collaborate with different teams to enhance customer experience and operational processes. - Stay updated on Booking.com policies, travel trends, and promotions.

Czechia
Job Closed
Mercier Consultancy Group logo

German Speaking Customer Agent For Booking.com - Work Remote In Greece

Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Customer Support72 days ago

Mercier Consultancy MD is excited to offer a remote working opportunity for a German Speaking Customer Agent to support Booking.com’s customer service operations from anywhere in Greece. This role is ideal for individuals fluent in German who are passionate about travel and customer service. As a Customer Agent, you will assist German-speaking customers with their booking inquiries, providing prompt and excellent service to ensure a smooth travel experience. Key Responsibilities - Deliver exceptional customer support in German via phone, email, and chat from a remote setting. - Assist customers with booking inquiries, modifications, cancellations, and other travel-related questions. - Resolve customer concerns and issues efficiently, aiming for high customer satisfaction. - Document customer interactions accurately in the CRM system. - Collaborate with different teams to enhance customer experience and operational processes. - Stay updated on Booking.com policies, travel trends, and promotions.

Poland
Job Closed
Mercier Consultancy Group logo

German Speaking Customer Agent For Booking.com - Work Remote In Greece

Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Customer Support72 days ago

Mercier Consultancy MD is excited to offer a remote working opportunity for a German Speaking Customer Agent to support Booking.com’s customer service operations from anywhere in Greece. This role is ideal for individuals fluent in German who are passionate about travel and customer service. As a Customer Agent, you will assist German-speaking customers with their booking inquiries, providing prompt and excellent service to ensure a smooth travel experience. Key Responsibilities - Deliver exceptional customer support in German via phone, email, and chat from a remote setting. - Assist customers with booking inquiries, modifications, cancellations, and other travel-related questions. - Resolve customer concerns and issues efficiently, aiming for high customer satisfaction. - Document customer interactions accurately in the CRM system. - Collaborate with different teams to enhance customer experience and operational processes. - Stay updated on Booking.com policies, travel trends, and promotions.

Germany
Job Closed
Mercier Consultancy Group logo

German Speaking Customer Agent For Booking.com - Work Remote In Greece

Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Customer Support72 days ago

Mercier Consultancy MD is excited to offer a remote working opportunity for a German Speaking Customer Agent to support Booking.com’s customer service operations from anywhere in Greece. This role is ideal for individuals fluent in German who are passionate about travel and customer service. As a Customer Agent, you will assist German-speaking customers with their booking inquiries, providing prompt and excellent service to ensure a smooth travel experience. Key Responsibilities - Deliver exceptional customer support in German via phone, email, and chat from a remote setting. - Assist customers with booking inquiries, modifications, cancellations, and other travel-related questions. - Resolve customer concerns and issues efficiently, aiming for high customer satisfaction. - Document customer interactions accurately in the CRM system. - Collaborate with different teams to enhance customer experience and operational processes. - Stay updated on Booking.com policies, travel trends, and promotions.

Greece
Job Closed