• Ofrecer y colocar en venta nuestros servicios y productos telefónicamente a los clientes. • Reportar diariamente los presupuestos generados y colocados • Reportar diariamente las ventas generadas • Seguimiento para satisfacción del cliente. • Reportar los posibles reclamos o sugerencias del cliente a la jefatura • Cumplir con los indicadores del puesto

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Clinical Call Center Triage Nurse Company: Oak Street Health Location: Remote Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients’ medical, social, and psychological needs telephonically. Core Responsibilities: - Provide confident and professional service to OSH patients - Follow current Prescription Refill policy - Remain engaged with patients without background distraction. - Clear and precise documentation while on a call - Complete documentation for all patient requests prior to ending a call - Check the CareReq queue and ensure CareReqs are complete - Complete all tasks or requests that are within the scope and ability of the role - Schedule appointments for patients that may be off-cadence or are requesting an appointment - Arrange transportation for clinic visits - Aware of organizational goals and visibly strives to meet departmental metrics - Other duties as assigned Career Development Opportunities: The career path from Clinical Call Center Triage Nurse I to Clinical Call Center Triage Nurse II includes: - A minimum tenure of 6 months in the Triage RN I role - Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs - Demonstration of a strong desire to learn and grow in their role - Introductory learning of all the skills and working toward meeting “Exceptional” performance metrics for all job skills: - Average Unavailable Time - Average Handle Time - Average Calls per Hour - Quality Metrics - Care Req Reduction as assigned - CET (Clinical Escalation Tracker) Management as assigned - Demonstrate proven reliability and satisfactory attendance The progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling technicians to provide superior support and contribute to the overall success of the contact center. Remote Work Requirements: - Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems - Prior remote work experience - Ability to obtain high-speed internet and hardwire equipment to router/modem - Distraction-free and private remote work environment required as well as reliable dependent care during working hours - Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center - https://www.oakstreethealth.com/locations - Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC - Ability to participate in classroom-style remote training sessions - An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment What are we looking for? - Active, non-probationary state Registered Nurse license in all states of OSH practice - Proactive maintenance of licenses without prompt or audit - Ability to manage time and work autonomously with consistent reliability - High-level of conscientiousness - Focus on delivering an Unmatched Patient Experience on every call and interaction - Motivated to complete all CE (Continuing Education) and licensure requirements without being prompted - Ability to work flexible shifts outside of core business hours, such as evenings, weekends, and holidays - US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $32.01 - $68.55 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Clinical Call Center Triage Nurse Company: Oak Street Health Location: Remote Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients’ medical, social, and psychological needs telephonically. Core Responsibilities: - Provide confident and professional service to OSH patients - Follow current Prescription Refill policy - Remain engaged with patients without background distraction. - Clear and precise documentation while on a call - Complete documentation for all patient requests prior to ending a call - Check the CareReq queue and ensure CareReqs are complete - Complete all tasks or requests that are within the scope and ability of the role - Schedule appointments for patients that may be off-cadence or are requesting an appointment - Arrange transportation for clinic visits - Aware of organizational goals and visibly strives to meet departmental metrics - Other duties as assigned Career Development Opportunities: The career path from Clinical Call Center Triage Nurse I to Clinical Call Center Triage Nurse II includes: - A minimum tenure of 6 months in the Triage RN I role - Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs - Demonstration of a strong desire to learn and grow in their role - Introductory learning of all the skills and working toward meeting “Exceptional” performance metrics for all job skills: - Average Unavailable Time - Average Handle Time - Average Calls per Hour - Quality Metrics - Care Req Reduction as assigned - CET (Clinical Escalation Tracker) Management as assigned - Demonstrate proven reliability and satisfactory attendance The progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling technicians to provide superior support and contribute to the overall success of the contact center. Remote Work Requirements: - Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems - Prior remote work experience - Ability to obtain high-speed internet and hardwire equipment to router/modem - Distraction-free and private remote work environment required as well as reliable dependent care during working hours - Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center - https://www.oakstreethealth.com/locations - Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC - Ability to participate in classroom-style remote training sessions - An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment What are we looking for? - Active, non-probationary state Registered Nurse license in all states of OSH practice - Proactive maintenance of licenses without prompt or audit - Ability to manage time and work autonomously with consistent reliability - High-level of conscientiousness - Focus on delivering an Unmatched Patient Experience on every call and interaction - Motivated to complete all CE (Continuing Education) and licensure requirements without being prompted - Ability to work flexible shifts outside of core business hours, such as evenings, weekends, and holidays - US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $29.10 - $62.32 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00am – 5:30pm. It may be necessary, given the business need, to work occasional overtime. We offer 8 weeks of paid on-the-job training. The hours during training will be 9:00am - 5:30pm MST OR 8:00am-4:30pm PST Monday - Friday. Training will be conducted virtually from your home. Primary Responsibilities: - Complete outbound/inbound telephonic outreach to members utilizing auto dialer and manual dialing - Scheduling in home visits with a licensed medical staff member - Ensure the appointments are scheduled accurately and resolve any scheduling issues or concerns - Provide excellent customer service to engage our members. - Constantly meet established productivity, time management, and quality standards while maintaining good attendance - Maintains confidential health information according to state and federal regulations including HIPAA. - Hours for the Role – Mon-Fri 9am-5:30pm – local time This is a high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications - High School Diploma / GED - Must be 18 years of age OR older - 1+ years of call center and / or telephonic customer service experience - 1+ years of professional experience in an office using the telephone and computer as the primary instruments to perform the job duties - Work experience using Microsoft Word (edit, create & save documents), Microsoft Excel (sorting & filtering data), and Microsoft Outlook (email, folders, attachments and calendaring) - Must have capability to work from home - Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00am - 5:30pm. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: - Healthcare or insurance benefits experience - Medicaid and/or Medicare experience - Bilingual fluency in English and/or Spanish - Experience as a telecommuter - Comfort with technology, multiple screens, documentation Telecommuting Requirements: - Reside within MST or PST Time Zones - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: - Must be able and comfortable with maintaining metrics and goals within the department - Must be comfortable working on the phone and multiple systems on the computer simultaneously while assisting members - Must be comfortable making outreach to members without prior engagement - Excellent Organizational Skills - Telephone etiquette At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.