Role Summary We are hiring a Delivery Manager to: - Remove the friction that slows down our delivery teams, so that engineers and analysts can stay focused on the work that creates value. - Work closely with Data Product Managers to translate sprint goals into well-coordinated execution across multiple client engagements. - Own the operational scaffolding of delivery — keeping processes running smoothly, documentation current, and dependencies clear. - Use AI tools as a core part of how they work, automating the routine to preserve time and attention for the problems that need human judgment. - Support the smooth onboarding and offboarding of clients, ensuring the delivery team has everything it needs at every stage of an engagement. About the Role The Delivery Manager's primary purpose is to make our delivery teams more effective. At Tasman, our squads — made up of Data Analysts, Analytics Engineers, and Data Engineers — are focused on high-complexity, high-value client work. They do their best work when priorities are clear, handoffs are clean, and the administrative overhead of delivery is handled. This role exists to make that the consistent reality. The Delivery Manager works in close partnership with the Data Product Manager. Where the DPM is focused on the client — understanding their needs, shaping the roadmap, and owning the relationship — the Delivery Manager is focused on the team. Taking the sprint goals the DPM has established, they ensure the conditions are right for the squad to hit them: knowing what is blocked, what is about to be blocked, and what process or admin is creating quiet drag. They deeply understand the value of what we deliver, and where we can make trade-offs. This is our first dedicated delivery hire, and we are deliberately recruiting someone at an early stage of their career who is excited about growing into the role. The strategy and standards will come from the CDO and the DPM; this role brings the execution. What matters is that you are naturally organised, proactively helpful, and genuinely committed to using modern AI tools as a core part of how you work — not as a nice-to-have, but as a fundamental capability. You will work across multiple active client engagements simultaneously — typically five to eight at any one time. Managing context across these effectively, and building the personal systems to do so, is an important part of the role. Delivery Coordination 🚀 Successful delivery at Tasman depends on smooth coordination between multiple people working across different disciplines, often across time zones. The Data Delivery Manager creates the conditions for that coordination to happen without friction: identifying gaps before they become problems, keeping everyone oriented, and ensuring nothing important falls through the cracks. You will: - Work closely with Data Product Managers to understand sprint goals and translate them into clear actions and ownership across the squad. - Maintain a current picture of delivery health across active engagements — tracking what is in progress, what is blocked, and what is upcoming. - Identify blockers early and take ownership of resolving them — whether that means sourcing missing information, facilitating a conversation between team members, or escalating a decision to the DPM. - Ensure clean handoffs between project phases and between team members, so that context is preserved when work moves from one person to another. - Support sprint planning sessions to ensure sprints are well-structured, resource-balanced, and aligned with what the DPM has agreed with the client. - Manage the operational side of client onboarding and offboarding — access provisioning, tooling setup, documentation, and the practical checklist of tasks that need to happen at the start and end of an engagement. - Make confident decisions when complete information isn't available — acting on the best current picture, communicating clearly about what remains uncertain, and revisiting the call as more becomes known. Operational Process & Improvement ⚙️ Good process is what prevents a fast-moving, distributed team from losing context, duplicating effort, or solving the same problems repeatedly. The Data Delivery Manager owns a significant part of that process — not by enforcing it, but by making it easy for everyone to follow and by improving it continuously. As our first dedicated delivery hire, you will have genuine input into how we operate. Some of the processes you work within will already exist; others you will help build from scratch, guided by the CDO and DPM. We are not looking for someone who arrives with a fixed methodology. We are looking for someone with good instincts about what friction looks like and what to do about it, and who wants to create a delivery function from the ground up. You will: - Maintain the operational health of active projects in our project management tooling (Notion, Monday), keeping tasks, statuses, and documentation current and reliable. - Run agile ceremonies — standups, retrospectives, sprint reviews — that are lightweight, purposeful, and adapted to the specific rhythms of data teams. - Own retrospective outputs: capturing actions clearly, following up on them, and ensuring that lessons learned are reflected in how we work next time. - Develop and maintain the operational playbooks, checklists, and templates that make onboarding new clients and new team members faster and more consistent. - Identify recurring sources of friction across engagements and bring proposals for improvement to the DPM and CDO. - Leverage TasmanOS, our internal knowledge system, to improve processes and cross-client working AI-Augmented Working 🤖 At Tasman, everyone is expected to use AI tools actively as part of how they work. For a delivery role, the opportunity is particularly direct: much of what this role involves — processing information, maintaining context across multiple workstreams, producing clear written outputs — is exactly where AI can take a meaningful share of the load. We want our Data Delivery Manager to be genuinely fluent in applying these tools, using them to free up time and attention for the judgment calls and human dynamics that actually need it. You will: - Use AI tools to synthesise meeting notes, standup outputs, and retrospective discussions into clear, structured written summaries — reducing the documentation burden on the rest of the team. - Automate routine status updates and task hygiene across Notion, Monday, and Slack, keeping project state current without manual overhead. - Use LLMs to draft internal communications, process documents, and operational templates, applying knowledge of Tasman's context to refine and validate the outputs. - Actively explore new AI tools and workflows that could reduce friction in delivery, and bring proposals for adoption to the DPM and CDO. - Maintain awareness of AI limitations — knowing when to trust an output and when to check or override it. Demonstrate the Tasman Behaviours 🤝 Tasman is a fast-paced, growing, remote-first company and over the years we've been able to narrow down exactly what it is that makes our team so effective — we call these the Tasman behaviours. Exemplifying these behaviours on a daily basis is critical to individual, team and company success and ensures our clients have full trust in our expertise and dedication to client value. You will: - Deliver Impact by keeping our technical teams free from the friction that prevents them doing their best work for clients. - Demonstrate Effective Communication to keep squads aligned, surface issues early, and ensure nothing important is lost across a distributed, fast-moving team. - Proactively Take Ownership of delivery coordination, holding yourself accountable for what is within your remit and escalating clearly when a decision sits elsewhere. About You You are someone who: - Gets genuine satisfaction from making things run smoothly — noticing when a process is creating friction and wanting to fix it. - Is naturally organised and detail-oriented, and has developed personal systems that help them stay on top of multiple things at once. - Communicates clearly and proactively — not waiting to be asked, but sharing what is relevant before it becomes a problem. - Is genuinely excited about using AI tools as a core part of how they work, not as a novelty but as a fundamental productivity capability. - Is comfortable being one of the less technical people in many of their conversations, and confident enough in their own contribution to add value in that position. - Thrives in a remote-first, distributed environment and understands what good asynchronous communication looks like. - Is at an early stage of their career and excited about developing a specialism — bringing curiosity and a growth mindset to a role they will help define. - Cares about the quality of the work the team produces, even when their contribution to that quality is through coordination rather than technical execution. To succeed in this role: - You have some experience in a coordination, project support, or operational role — this does not need to be in tech, but exposure to a fast-moving, project-based environment will be an advantage. - You are proficient with productivity and project management tools such as Notion, Monday, Slack, and Google Workspace, and you learn new tools quickly. - You have a demonstrated interest in AI tools and can point to concrete ways you are already using them to work more effectively. - You are able to write clearly and concisely — a significant part of this role involves producing written outputs that others rely on. - You might have a degree. You might not. What matters is a track record of organised, conscientious work and the ability to show us how you think.

About Tasman Tasman is a data consultancy that embeds into fast-growing companies and builds the analytics capabilities they need to make better decisions. Our clients are typically ambitious organisations that have outgrown what they have — and we work across a wide range of industries and problem types, which means the work stays genuinely varied. We operate as an interim data team, not an advisory one. That means we build things: data platforms, models, dashboards, agents, analysis, and the infrastructure that connects them. AI is a core part of how everyone at Tasman works — not a tool we bolt on, but something that lets us deliver more of what actually matters. Everything we build is designed to be owned and run by the client when we leave. We call this anti-dependency: doing the job properly means the client doesn't need us any more. We're remote-first, with offices in London and Amsterdam. Most of the team works from home or a co-working space of their choosing — we trust people to manage their own time and understand that life doesn't always arrange itself around working hours. Tasman is a small team doing work that would usually require a much larger one: genuine ownership, fast decisions, and very little organisational overhead. Because we embed across many different clients and sectors simultaneously, the problems are always varied and the exposure is broad. We're serious about building a team where people with different backgrounds, identities, and working styles can do their best work — structured hiring, transparent pay bands, promotion on documented evidence. Fully bootstrapped and profitable, with a team of around 25 people. The role Tasman's delivery teams work in squads — Data Analysts, Analytics Engineers, and Data Engineers — typically running five to eight client engagements at any one time. It's complex, fast-moving work, and it goes best when priorities are clear, handoffs are smooth, and the operational side of delivery is owned by someone whose job it is. This is our first dedicated delivery hire, and we're approaching it deliberately. We're not looking for a seasoned programme director — we're looking for someone who has developed real operational instincts, probably through a few years in a delivery, coordination, or project role, and is ready to apply them somewhere they'll actually matter. Someone who wants to help shape how delivery works at Tasman, not follow a process that already exists. You'll work closely with our Data Product Managers, who own the client relationship and the roadmap — your focus is the team side of that equation. This role sits inside a data team. You'll be working alongside analysts, engineers, and data product managers every day — and if data is an interest you want to develop further, this is a genuinely good place to do it. What you'll do: - Hold a live picture of delivery health across five to eight client engagements simultaneously, spotting dependencies and risks before they become blockers, not after - Identify blockers early and own resolving them, whether that means chasing information, facilitating a conversation, or escalating to the right person - Design and run ceremonies that actually fit the way data teams work — the rhythms are different from software delivery, and getting that right matters - Own the start and end of every client engagement operationally so that squads hit the ground running and leave cleanly, without the team having to think about logistics - Build and improve the systems that keep our tooling working for the team, rather than the team working for the tooling - Use AI to handle the documentation and communication work that would otherwise slow the team down — notes, summaries, status updates — and keep developing new ways to make it useful as the tools improve What we're looking for: You're someone who gets genuine satisfaction from making things run smoothly. You notice when a process is creating friction and you want to fix it. You communicate proactively — not waiting to be asked, but sharing what's relevant before it becomes a problem. You don't need to come from a data background. What matters is that you're organised, curious, and genuinely excited about using AI tools as a core part of how you work — not as a nice-to-have, but as something you've actually made part of your day. The ability to write clearly is essential: a significant part of this role is producing written outputs that others rely on. You can read more in the full job description for all the details of the role Compensation & Benefits The compensation and benefits for someone based in the UK are: - Salary depending on experience: £45,000 - £60,000 - £1000 budget for home office equipment - £400 annual well-being benefit - £50 per month sport benefit - £50 per month benefit for refreshments - £1000 annual budget for training and professional development - Pension contribution of 5% from us, 3% from you The compensation and benefits for someone based in the Netherlands are: - Salary depending on experience: €49,000 - €65,000 - €1200 budget for home office equipment - €500 annual well-being benefit - €60 per month sport benefit - €60 per month benefit for refreshments - €1200 annual budget for training and professional development We also offer 25 days of holiday in addition to any public holidays. We are open to candidates based in other European countries — those team members are hired as full-time contractors with equivalent total compensation. Application process This is what you can expect: - Application. Submit your CV and answer four short questions — these help us understand how you work and think, and they're the main thing we use to decide who moves forward. Answer them carefully; they matter more than your CV. - Introductory call. If your application stands out, we'll schedule a short 20-minute call — not an interview. It's a chance for you to ask questions and get more context on the role and what the process looks like from here. - Take-home task. We'll send you a realistic delivery scenario and ask you to work through it. Expect to spend around two hours. This is the main filter in the process — we'd rather see how you think on a real problem than rely on interviews alone. We give everyone personal feedback on the task regardless of outcome. - Interview. Depending on the candidate and the stage of the process, we'll invite you to one or two structured interviews — each around 60 minutes. The first is focused on how you work in practice; the second, if there is one, brings in a broader perspective from the team. Both are competency-based and designed to give you as much information about us as we get about you. - Decision. We'll let you know our decision as soon as we've made it. If we make you an offer, you'll have the opportunity to speak with others on the team before deciding. We process applications on a rolling basis. If you have any questions about the role or the process, get in touch at recruiting@tasman.ai.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary **Must live in Ohio** The Associate Manager, Clinical Health Services -Promoting Active Connections (PAC) is responsible for leading and overseeing Care Management Associates (CMAs) in the outreach and engagement of OhioRISE members. This role ensures compliance with Aetna, OhioRISE, and Medicaid standards while driving measurable improvements in member engagement, care coordination outcomes, and team performance. The Associate Manager is a key leader for operational execution, process adherence, and innovation in care management. Key Responsibilities: - Directly oversee Care Management Associates to ensure timely, effective outreach and engagement with OhioRISE members. - Oversee the execution of the Persistent Outreach process, ensuring CMAs follow all required steps for member engagement (e.g., minimum outreach attempts, documentation, consent events, follow-up scheduling). - Collaborate closely with functional Health Services managers to ensure consistency and accuracy in interventions supporting current members. - Take accountability for completing tasks aimed at achieving financial, operational, and quality objectives for the PAC team. - Lead the development and execution of data-driven strategies, using dashboards, audit tools, and productivity reports, to increase member engagement rates across the PAC team. Leverage insights from team and operational metrics to identify trends, set priorities, and drive collective action for improved engagement outcomes. - Demonstrated ability to motivate and inspire teams to meet performance metrics through clear expectations, regular coaching, accountability structures, and data driven performance oversight. - Assist in implementing and sustaining action plans, initiatives, and strategies that support Clinical Health Services policies and procedures. - Support the escalation process for hard-to-reach members, including coordination with state partners as outlined by PAC protocol. - Champion reduction of administrative burden, purposing and implementing solutions to maximize time spent on direct member care, including the adoption of digital tools. - Partner with Clinical Education, patient resources, divisional management, and other key departments to evaluate performance initiatives and recommend training to drive outcomes. - Support change management efforts, effectively rolling out and sustaining new Clinical Health Services initiatives. - Facilitate regular staff meetings to ensure clear communication of new and ongoing policies, procedures, and expectations. - Promote a culture of continuous improvement, collaboration, and member-centered care. Required Qualifications - 3-5 years’ work experience in behavioral health or related field. - Requires applicable license/certification and - specialized knowledge and expertise from entry to experienced level - Advanced problem solving and decision-making skills. - Advanced collaboration and teamwork skills. - Advanced growth mindset skills (agility and developing yourself and others). - Advanced skills in execution and delivery (planning, delivering, and supporting). - Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option. - Advanced digital literacy skills. Preferred Qualifications - Certified Care Manager (CCM) Certification - CANS Certification Education - Minimum of a Master's Degree - Must have a LISW, LISW-S, LPCC, LPCC-S, RN Master level Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $80,340.00 - $173,040.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. *This position is fully remote, applicants can live anywhere in the United States* Accountable for driving innovation and operational excellence from ideation to delivery for small to large scale, complex, high value initiatives and parts of larger initiatives that impact the delivery of products and services to the internal and external environment. - Evaluating, designing, and implementing new innovative ideas and strategies - Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth - Tracking progress against key milestones, and creating and implementing value-based metrics and analysis to measure outcomes - Delivering quantitative and qualitative analyses with slide presentations and storytelling that will simplify complex problems into simple for solutions for leadership to weigh in on - Assisting in creating executive level readouts and presentation materials for leadership - Developing dashboards to be leveraged by key stakeholders to monitor performance of our business - Conducting deep dive analytics to identify opportunities for innovation and process improvement - Performing root cause analysis and ad hoc research to diagnose gaps in our workflow and patient experience - Simplifying complex datasets and identifying actionable insights that drive value This job might be for you if: - You're energized by being part of a large cross functional team working in a fast-paced environment. You enjoy working in teams with a diverse set of experiences and backgrounds. You listen to others’ ideas with an open mind. - You’re a leader. And you know this means more than leading people. You know that it means taking initiative with a project - anticipating the next steps and taking action before asked. You also know that it can mean leading from behind and stepping in with much needed support. - You enjoy solving complex problems. If you don’t know how to do something, you work to find the answers. You don’t get frustrated easily when something doesn’t go the way you planned. - You can take complicated concepts and communicate them effectively to a variety of audiences. You write well. You pay attention to the details. You can articulate your thoughts eloquently. You have a track record of successfully influencing senior leadership and clients. - You are self-motivated. You take ownership of your work and your team’s work. You pay attention to the details. - You enjoy spending your weekends reading the health section of the paper or listening to healthcare podcasts. You’re interested in tracking how the industry is evolving and like understanding the intricacies of it. - You love numbers and can track a multitude of key operational and financial metrics with ease - You “think big” and encourage others to take calculated risks in exploring unconventional ideas and challenging the status quo Required Qualifications - 5-7 years of experience in a role that involves strategic problem solving or new product development or in management consulting - 5-7 years of demonstrated organizational skills (e.g. project management experience or managing cross-team/department initiatives with demonstrated success) - 5-7 years supporting cross-functional teams in a matrixed environment Preferred Qualifications - Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously. - Demonstrated leadership with relevant initiatives: Business process, enterprise business project strategic planning and analysis, risk management, public health, process improvement (e.g., Lean Six Sigma certification), management/consulting. - Demonstrated superior business process, project management. - Demonstrated experience successfully implementing change in complex organizations. - Experience with enterprise-wide and/or cross-functional large scale initiatives including Gen AI products with high degree of complexity. Education - Masters degree preferred, but not required. - Bachelor's degree required. Pay Range The typical pay range for this role is: $82,940.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.