• Garantir o atendimento as necessidades sistêmicas do cliente • Entendimento do processo e negócio do cliente • Detalhamento dos requisitos dentro do prazo, escopo e custo previstos em negociação comercial

• Support audit and assurance teams in performing ISO 27001 certification assessments and related information security audits. • Assist in audit planning, evidence review, report preparation, and overall quality assurance. • Communicate effectively with stakeholders at all organizational levels.

• Support the audit and assurance teams in performing ISO 27001 certification assessments • Assist in audit planning, evidence review, report preparation, and overall quality assurance. • Handle client ingestion and onboarding activities. • Support evidence classification, review, and sampling activities.

• Ensure that all internal processes are followed correctly and consistently. • Assist in the creation of audit programs and plans for clients and upcoming audits. • Support evidence classification, review, and sampling activities. • Take detailed notes during audits and assist in preparing high-quality reports. • Send recap and follow-up communications as required. • Collect statistics and support KPI reporting. • Communicate effectively with stakeholders at all organizational levels using professional language and terminology. • Maintain ethics, fairness, and accuracy in all audit documentation and reporting. • Protect confidentiality of personally identifiable information (PII) and intellectual property (IP) belonging to both the firm and clients. • Demonstrate professionalism and responsibility in all interactions. • Handle client ingestion and onboarding activities. • Perform HubSpot data scrubbing and updates. • Register new engagements in Asana and coordinate Insight ONE transfers (in or out). • Create SharePoint folders and upload Evidence Lists (EL). • Follow up on CUP (Client Upload Portal) submissions. • Follow up on CUP status and pending uploads. • Send planning call recaps and assist with scheduling. • Communicate auditor assignments and update Asana tasks. • Collect and report metrics on Turnaround Time (TAT) for audit plan delivery. • Ensure auditors have access to necessary GRC platforms and client systems.