• Responsible for end-to-end ownership of AI initiatives for a specific Line of Business or claims domain • Partner with business stakeholders to define AI-enabled improvements to claims operations, cost control, and client service performance • Collaborate with AI engineers and data scientists to validate feasibility and operational impact • Own and continuously refine the product backlog according to business value • Communicate progress, risks, and trade-offs to LOB stakeholders transparently • Monitor adoption, operational metrics, and user feedback post-deployment

• Define and evolve the strategy for the Crédito do Trabalhador product, ensuring alignment with business objectives, financial drivers, budget and customer needs throughout the journey; • Maximize the product's value generation by balancing scale, risk and profitability; • Own the product's strategic backlog, translating strategy into a structured and prioritized backlog that focuses on the highest-impact levers and avoids dispersion into tactical or low-value requests; • Lead Product Managers, working closely on prioritization, decision-making and strategic direction of squads, ensuring consistency between vision and execution; • Build, communicate and sustain the product vision, connecting long-term strategy with incremental deliveries and regulatory requirements; • Drive the full product development cycle, from discovery (identifying problems and opportunities) through delivery and continuous evolution based on learning; • Ensure decisions are data-driven by structuring analyses, hypotheses and clear prioritization criteria; • Work collaboratively with areas such as Technology, Risk, Compliance, Operations and Business to ensure alignment and smooth delivery; • Identify bottlenecks, dependencies and friction points along the value chain, and act proactively to unblock and accelerate deliveries; • Take a clear stance on priority conflicts, risks and critical decisions, ensuring initiatives advance even in complex scenarios; • Ensure the product complies with regulatory requirements and can rapidly adapt strategy and roadmap in response to external changes; • Lead product evolution initiatives across channels (branch, mobile app and self-service), ensuring consistent experience and performance.

• Drive strategic execution of Merchant Solutions initiatives • Build business rhythms including Monthly and Quarterly Business Reviews • Support new product planning and prioritization framework • Ensure go-to-market alignment between Product and Sales • Support product teams in assessing market opportunities

The Opportunity As a Director of Product and Brand Protection, you will lead strategic and operational efforts to safeguard Genentech's products, supply chain, and patients from counterfeit and diverted products. You will build strategic relationships, represent Genentech in regulatory and enforcement discussions, oversee investigations, and drive innovative strategies for brand and product protection efforts. This role requires collaboration with diverse internal and external stakeholders to align on goals and implement plans that protect products across the supply chain. What you will be working on: Genentech is committed to ensuring the integrity of its supply chain while proactively addressing emerging threats to product security. In this role, you will partner with regulatory authorities, industry leaders, and enforcement agencies to combat counterfeit, diverted, and illegal imports. Your expertise will help safeguard patients and support the business by developing strategies to identify, prevent, and respond to pharmaceutical fraud and supply chain risks. - Influence and build relationships: Build strategic relationships and negotiate outcomes with industry stakeholders, including manufacturers, trade groups, law enforcement officials, regulatory agencies (e.g., FDA, Interpol, Europol), market thought leaders, and industry partners. - Industry leadership: Actively participate in global forums, industry meetings, and discussions to address challenges in protecting medicines, supply chains, and patients. - Cybercrime investigations: Develop and execute robust online monitoring and enforcement strategies and oversee investigations of cybercrime activities across marketplaces, websites, and social media platforms. Collaborate with brand protection teams to analyze market surveillance and product authenticity. - Policy engagement: Ability to respond to Congressional inquiries, provide testimony at Senate hearings, and engage with the FDA on enforcement and policy matters as required. - Case triage: Conduct triage activities to link national and international cases involving healthcare fraud, counterfeiting, diversion, and illegal imports. Key responsibilities: - Serve as the U.S. lead for the Global Roche Anti-Counterfeit Commission (GRACC) and its sub-teams and act as the Genentech point of contact for counterfeit prevention strategies, goals, and plans for internal stakeholders and the external community. - Lead development and implementation of U.S. counterfeit prevention strategies across market preparation, response, and global alignment, coordinating with Legal, Regulatory, Quality, Supply Chain, and Corporate Security. - Stay current on counterfeit market trends and implications for Genentech; build and maintain relationships with external partners (manufacturers, regulators, affiliates, industry associations). - Represent Genentech in counterfeit prevention task forces, incident response, corrective actions, and stakeholder communication plans. - Conduct training on counterfeit prevention and Genentech’s product portfolio with federal, state, and local agencies. - Develop and implement internal policies, procedures, and controls to minimize product diversion and prevent counterfeit infiltration of the supply chain. - Provide technical guidance on authentication, labeling, and monitoring technologies; manage counterfeit research initiatives to inform strategy and tactics. - Lead investigations to identify and expose counterfeit, adulterated, or misbranded medicines, collaborating with law enforcement and federal, state, and local agencies. - Oversee investigative operations (undercover, online monitoring), develop training curriculum, and drive policy/legislative initiatives. Who you are: You bring strong leadership and a cross-functional mindset to ensure the security of product and patient safety, leveraging your deep expertise in market protection and supply chain integrity. - You have a Bachelor's degree. - You have 10 years experience preferably gained in the pharmaceutical or related industry - You have 8 or more years experience with anti-counterfeit/cybercrime investigations and program management, law enforcement, compliance, regulatory or a related field - Experience working with law enforcement to ensure proper investigative and interviewing techniques, evidence collection, and preparation of cases for enforcement referral - Significant experience in anti-counterfeit and diversion strategies, supply chain protection, and market monitoring—preferably in the pharmaceutical or healthcare industries. - Proven ability to influence, negotiate, and build consensus with external stakeholders, including regulatory authorities, enforcement agencies, and industry organizations. - Experience leading cybercrime investigations across digital platforms. - Familiarity with policy engagement, including responding to Congressional inquiries and working with the FDA. - Expertise in developing and implementing large-scale strategies for product and brand protection across internal functions and external partners. - Business travel, by air or car, is required for internal and external business meetings as well as occasional international travel Preferred qualifications - Master’s Degree preferred - Experience with global counterfeit prevention efforts, including active participation in international initiatives such as Global Roche Anti-Counterfeit Committee. - Familiarity with digital technologies and serialization systems for supply chain security. - Understanding of federal laws and processes related to pharmaceutical protections, including track-and-trace regulations. - Familiarity with providing testimony in criminal and civil matters. Ability to engage at House and Senate hearings to provide expert testimony if required. Relocations benefits are not available on this job posting Location - This position is flexible and can be based in Genentech’s South San Francisco headquarters (Preferred); OR can be Remote. The expected salary range for this position based on the primary location of South San Francisco, CA is $156,500/yr to $290,700/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 JA Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.