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We empower independent practices to bring modernized care to patients everywhere.
Account Executive, Customer Growth
Location
United States
Posted
206 days ago
Salary
$72K - $82K / year
Seniority
Senior
Job Description
Account Executive, Customer Growth
Tebra
• Develop and execute cross-sell strategies that drive revenue expansion from existing clients. • Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients. • Partner Tech Touch account managers to develop a hand off for customers interested in new products and services. • Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products. • Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription. • Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities. • Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.) • Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue. • Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates. • Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team.
Job Requirements
- At least 1 year of experience working in sales related customer facing role.
- At least 4 years of relevant customer service experience.
- Proven track record as a successful Account Executive.
- Experience prospecting, demoing and closing customer sales opportunities.
- Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.)
- Bachelor’s degree preferred.
- Domain experience in healthcare technology is a plus but not required.
Benefits
- In addition to our healthcare benefits, we also offer amazing perks!
- Need work from home basics? We offer a discount through Dell!
- We also offer a number of resources to help you keep your mind and body healthy.
- Check out obe Fitness or Gympass for a great workout.
- LifeWorks Employee Assistance Program for mental health resources.
- Other resources for everyday occurrences.
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