• We’re looking for a Senior Product Designer (m/f/d) with strong product thinking and a high bar for craft • Own product problems from early exploration through delivery and iteration, with clear responsibility for outcomes • Frame problems clearly, define goals, and make design decisions with explicit reasoning and tradeoffs • Design high-quality interaction and visual experiences with strong hierarchy, clarity, and attention to detail • Balance detail and direction by knowing when to zoom in and when to zoom out to maintain coherence across the product • Actively raise the quality and consistency of our visual design, interaction patterns, and overall design language • Help shape and evolve our Design System so new work strengthens the product as a whole • Collaborate closely with Product Managers and Engineers, challenging ideas openly and working as one team • Support experiments such as A/B tests and use qualitative and quantitative insights to learn and iterate • Use tools like Lovable, Cursor, Claude Code, or similar, to prototype and explore ideas efficiently • Ensure design intent is well translated into shipped product - taking responsibility for the final user experience, not just the concept

• Product Design: Lead UI/UX workflows, including wireframing, prototyping, and high-fidelity interface design using Figma. • Visual Communication: Design high-stakes presentations and corporate documents that meet global professional standards. • Brand Assets & Maintenance: Create professional LinkedIn templates and social media assets. Execute regular website updates to ensure design integrity and performance. • Localization & Cultural Context: Ensure all designs are typographically optimized for Arabic and culturally relevant to the KSA market. • Stakeholder Collaboration: Facilitate clear communication between clients and on-site teams to translate business requirements into technical design specifications.

• Discover user needs through research and analytics, and translate insights into clear design directions • Frame problems with Product Management: hypotheses, scope, and success metrics • Apply Service Design thinking to keep the web experience cohesive within the end-to-end service and key handoffs (including assisted/offline touchpoints), without owning those channels • Align with adjacent teams (e.g., retail, contact center, operations) on handoffs and constraints so website journeys connect smoothly with assisted/offline steps • Collaborate daily with engineers and Product Management within the cross-functional product team to explore, evaluate, and refine solutions • Design responsive web experiences across desktop and mobile breakpoints (and tablet where applicable): layout, content hierarchy, and interaction behavior • Shape and evolve the website information architecture (navigation, sitemap, taxonomy) • Create core UX artifacts (user flows, wireframes, site maps) and prototypes to communicate structure and behavior • Plan and run usability tests, synthesize findings, and iterate designs based on evidence • Use and contribute to the design system (components/variants/tokens), and document key decisions and reusable patterns • Collaborate with content design / UX writing to improve page structure, messaging, and microcopy • Apply accessibility fundamentals (WCAG basics) and web implementation constraints (HTML/CSS feasibility) • Support implementation through release with engineers, review outcomes post-launch, and iterate based on feedback and metrics

• Lead UX on financial products and property manager experiences • Propose the design vision and execution strategy for all user experiences involving financial tech. • Own user flows for the customization of the property manager experiences in Resident Experience Platform (RXP). • Deliver a cohesive user experience for Property Managers and residents, enabling self-service, transparency, and meaningful engagement. • Create exceptional digital experiences keeping in mind to collaborate cross-functionally with Customer Success, operational scalability as Second Nature grows. • Define a compelling North Star experience with UX leadership for the Resident Experience Platform, helping product managers turn company strategy into pragmatic, prioritized roadmaps. • Partner with executive, product, and design leaders to ensure the digital experience is not only state-of-the-art, but truly differentiates Second Nature and accelerates adoption. • Collaborate cross-functionally with Customer Success, Implementation, and Legal teams to continually de-risk onboarding, minimize friction, and ensure every interaction is as easy and intuitive as possible. • Lead continuous improvement in all digital journeys—using data and direct feedback to iterate products that drive higher resident engagement, lower support load, and improved NPS for both residents and PMCs. • Champion design craft with attention to detail, actively participate in design critiques and elevating design peers' skills through feedback. • Ensure every upgrade and launch on the platform creates wins for Residents, Property Managers, and Owners.