• Lead UX on financial products and property manager experiences • Propose the design vision and execution strategy for all user experiences involving financial tech. • Own user flows for the customization of the property manager experiences in Resident Experience Platform (RXP). • Deliver a cohesive user experience for Property Managers and residents, enabling self-service, transparency, and meaningful engagement. • Create exceptional digital experiences keeping in mind to collaborate cross-functionally with Customer Success, operational scalability as Second Nature grows. • Define a compelling North Star experience with UX leadership for the Resident Experience Platform, helping product managers turn company strategy into pragmatic, prioritized roadmaps. • Partner with executive, product, and design leaders to ensure the digital experience is not only state-of-the-art, but truly differentiates Second Nature and accelerates adoption. • Collaborate cross-functionally with Customer Success, Implementation, and Legal teams to continually de-risk onboarding, minimize friction, and ensure every interaction is as easy and intuitive as possible. • Lead continuous improvement in all digital journeys—using data and direct feedback to iterate products that drive higher resident engagement, lower support load, and improved NPS for both residents and PMCs. • Champion design craft with attention to detail, actively participate in design critiques and elevating design peers' skills through feedback. • Ensure every upgrade and launch on the platform creates wins for Residents, Property Managers, and Owners.

• Gather, evaluate, and translate user/business requirements and insights into usable interfaces. • Create wireframes, user flows, process flows, site maps, interactive UI prototypes, and specifications. • Execute all visual design stages from concept to final hand-off to development. • Ensure experiences meet accessibility, responsiveness, and performance best practices. • Visually and verbally present product solutions, facilitate UX workshops, and collaborate with developers/BAs to solve UX problems. • Execute responsive website rollouts, provide thoughtful UX reviews of work in progress, and perform front-end build reviews (device testing).

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're hiring a full-time contract Product/UX Designer to own the design of our new web application from the ground up. Our primary users are CTOs and developers; our secondary audience is revenue operations teams. - Take existing POCs and design a polished, production-ready product experience. - Build the core self-serve web app where users purchase data, make API calls, and integrate our platform into their workflows. - Work directly with the CEO and a small engineering team. - Set design patterns, build the system, and own the product experience entirely. - Design information architecture for complex data products and craft PLG flows that convert, activate, and retain users. Qualifications - Experience designing for B2B data platforms, developer tools, API products, or technical infrastructure. - Strong understanding of information architecture and making complex systems navigable. - Experience with freemium flows, self-serve purchase experiences, or developer onboarding. - Empathy for technical users and understanding of their expectations. - Strong visual design skills with a clean, modern portfolio. - Ability to work independently and prioritize effectively. Requirements - Experience at a data infrastructure, API-first, or developer tools company. - Familiarity with front-end implementation (HTML/CSS/React) for closer engineering collaboration. - Portfolio showing before/after examples of product improvements. - Experience designing API documentation, data catalogs, or usage dashboards. - Experience with Figma component library and design systems. Benefits - Greenfield ownership — design a new application from scratch. - Work on a product that powers the next generation of AI agents. - Direct access to the CEO and founding team with no layers or politics. Details - Type: Full-time contract, flexible schedule - Location: Remote - Compensation: Competitive hourly rate commensurate with experience - Tools: Figma How to Apply Send your portfolio with 1–2 examples of work on developer-facing, infrastructure, or PLG products. We care more about your thinking process and the problems you solved than pixel-perfect case studies.

About Xano: Xano is the leading backend infrastructure platform for building APIs, logic, and workflows that power modern apps, services, and AI agents—visually and without code. Built for the agentic era, Xano provides everything you need to launch and scale AI-driven systems: dynamic APIs, contextual business logic, scalable storage, and secure, production-grade deployment—without DevOps overhead or stitching together fragmented tools. Trusted by over 100,000 users in 90+ countries. Why we’re hiring: As we enter the agentic era, AI-driven systems are replacing traditional user interfaces—and Xano is leading the charge. Our platform empowers teams to build scalable backends that power intelligent agents, workflows, and modern apps-visually and without code. With over 100,000 users already trusting Xano, demand is growing fast from enterprises and builders alike. To meet this moment, we’re expanding our platform to support new personas and use cases-unlocking the next generation of agent-native development. Design will play a pivotal role in shaping these experiences. We’re hiring a Product Designer to help make complex backend and AI orchestration workflows intuitive, accessible, and delightful—especially for users who are new to development but ready to build powerful systems in a post-UI world. Who we’re looking for: You simplify the complex. You're a systems thinker who designs intuitive, powerful experiences for technical users - from indie makers to enterprise teams. You lead with curiosity and clarity, using research, data, and design craft to shape product experiences that feel elegant and purposeful. You thrive in fast-paced, remote-first environments. You’re comfortable working across the full design lifecycle, from discovery to launch, and bring cross-functional teams along with clear communication, thoughtful rationale, and a bias toward action. What you’ll be doing: Improve core product experiences by leading redesigns that reduce friction and measurably increase user success and satisfaction. Own the full design lifecycle from exploration through production-ready specs - balancing speed, clarity, and visual polish at every stage. Deliver accessible, intuitive designs that are clearly documented, implementation-ready, and easy for engineers to bring to life. Translate research into strategy by turning insights and data into actionable design decisions aligned with user and business needs. Shape product direction by partnering with Product and Engineering to define opportunities, hypotheses, and success metrics. Strengthen our design system by contributing patterns and components that scale design quality across the platform. Raise the bar for design quality by facilitating reviews, sharing rationale, and ensuring a high standard from idea through implementation. Advocate for the user throughout the product lifecycle - using research and feedback loops to validate designs post-launch and iterate effectively. Bias toward progress over perfection by rapidly exploring, testing, and evolving ideas to find what works - including use of AI prototyping tools like Figma Make , Cursor , and others to accelerate iteration and ideation. Inspire through storytelling by clearly communicating design decisions, championing bold ideas, and bringing others along with compelling narratives. Your Competencies: End-to-end ownership: 3+ years designing digital products, ideally in SaaS, dev tools, or low-code/no-code platforms - with a portfolio that shows UX depth, visual craft, and data-informed decisions. Simplification mindset: Experience turning complex technical workflows into intuitive, elegant experiences. Cross-functional fluency: Proven ability to lead design efforts with minimal direction, collaborate deeply with PMs and engineers, and align stakeholders. Figma mastery: You know how to create, evolve, and maintain design systems that scale. Technical intuition: Working knowledge of HTML/CSS/JS and a strong sense of feasibility - you speak engineering’s language. User insight-driven: Skilled in both qualitative and quantitative research; you ground design decisions in real user needs and behaviors. Clear communication: Able to tell the story of your work, present trade-offs, and foster alignment through thoughtful dialogue. Adaptability: Self-driven and responsive to change — you iterate quickly, learn from feedback, and thrive in a remote-first, evolving environment. Bonus: Familiarity with developer-focused tools, no-code/low-code platforms, or AI prototyping technologies like Figma Make , Cursor , and others. Why work at Xano: This is an exciting opportunity to work at a fast-growing, mission and community-driven startup. Opportunity for impact : we have an open, direct team culture: leadership discusses initiatives, issues, and plans openly, and enjoys being challenged on their thinking. We move fast : we are product-led and are focused on execution in the day-to-day. This means no endless meetings on strategy and execution. If we disagree about a feature direction, we'll default to trying it out in a quick, low-risk way. Ownership : we measure success based on customer happiness. If you pitch something you think would dramatically improve our users' lives and the team agrees, the response will almost always be “Let’s do it!”