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The intelligent heart of customer experience.
Staff Machine Learning Engineer – Agentic AI
Location
Australia
Posted
58 days ago
Salary
0
Seniority
Lead
Job Description
Staff Machine Learning Engineer – Agentic AI
Zendesk
• Design and implement architecture for multi-step planning and execution • Own domain-specialised training and evaluation infrastructure • Build quality gates for performance monitoring and deploys
Job Requirements
- 5+ years building production ML/AI systems
- Shipped agent architectures that handle planning, tool dispatch, memory, and failure recovery
- Python and PyTorch fluency, plus at least one agent framework
- Genuine depth in RL for language models
Benefits
- Flexible work arrangements
- Professional development opportunities
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