Licensed Mental Health Counselor (LMHC) Location: Rhode Island Setting: Remote/Telehealth Position Details: - Full-Time - Salary: $115,000 to $120,000 a year - Schedule: Monday to Friday, 9:00 AM to 5:00 PM Job Summary: We are looking for a Licensed Mental Health Counselor (LMHC) to deliver remote therapy services to clients who need consistent, professional mental health support. The role focuses on evaluating client needs, providing ongoing counseling, tracking treatment progress, and helping clients work through emotional and behavioral challenges with practical, goal-based care. This opportunity is ideal for someone who wants a predictable full-time schedule and meaningful clinical work in a virtual setting. Responsibilities: - Conduct telehealth counseling sessions with adult clients - Assess client symptoms, needs, and treatment priorities - Build clear, individualized treatment plans based on clinical findings - Document sessions, treatment updates, and progress notes accurately - Guide clients through therapeutic interventions that support emotional wellness and behavior change - Maintain ethical and professional standards in all client interactions - Identify risk factors and respond appropriately based on clinical protocols - Collaborate with other providers or referral sources as needed

Licensed Mental Health Counselor (LMHC) Location: Rhode Island Setting: Remote/Telehealth Position Details: - Full-Time - Salary: $115,000 to $120,000 a year - Schedule: Monday to Friday, 9:00 AM to 5:00 PM Job Summary: We are hiring a Licensed Mental Health Counselor (LMHC) to provide virtual counseling services for individuals seeking support with emotional, behavioral, and mental health concerns. In this role, you will conduct assessments, create treatment plans, lead therapy sessions, and help clients build practical coping skills that support progress in daily life. This is a strong fit for a counselor who values structured clinical work, clear communication, and the flexibility of telehealth care. Responsibilities: - Provide virtual mental health counseling sessions to individuals through a telehealth platform - Complete psychosocial assessments and establish appropriate treatment goals - Develop, monitor, and update individualized treatment plans - Maintain timely and accurate clinical documentation for each client encounter - Support clients with concerns such as anxiety, depression, stress, trauma, and life transitions - Apply evidence-based counseling methods based on client needs - Monitor client progress and adjust treatment approaches when appropriate - Coordinate care and make referrals when additional support or services are needed

Full-Time Licensed Professional Counselor (LPC) Location: South Dakota Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday-Friday, 9:00 AM - 5:00 PM Job Summary: We are recruiting a Licensed Professional Counselor (LPC) for a remote full-time position based in South Dakota. This role involves providing virtual counseling services, identifying treatment needs, helping clients set goals, and offering ongoing support through regular sessions. It is ideal for a licensed clinician who wants a dependable weekday schedule and the opportunity to help clients through accessible online care. Responsibilities: - Provide remote counseling services using a secure telehealth platform - Conduct initial assessments and review client history - Create and manage individualized treatment plans - Lead ongoing therapy sessions and support client progress - Complete documentation in line with internal and regulatory standards - Recognize changes in client condition and respond appropriately - Collaborate with other professionals when care coordination is needed

Job DetailsPosition Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation (one of the following required): Bachelor’s Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Florida residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. Role Expectations:About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. Build rapport, actively listen, and foster client engagement. Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. Provide resources, coping strategies, referrals, and safety planning. Intervene appropriately in emergent situations. Maintain accurate, timely, and clinically sound documentation. Multitask effectively while navigating multiple software systems. Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different