• Subject matter expert in pest control strategies for specified market segment/s and LOBs • Responsible for developing and supporting Operations with implementation of best of breed service delivery protocols and processes • Supports Operations in the resolution of service quality issues, pest infestation, and customer satisfaction issues through data analysis, site assessments, troubleshooting, coaching, development and deployment of corrective action plans • Coaches and develops pest control knowledge and acumen of Operations leaders to enable development and coaching of Technicians • Proactively monitors service performance against KPIs, problem solves with Operations leaders, National Accounts, and Sales to ensure performance thresholds are met • Performs site assessments (quality, structural, sanitation) to identify root cause/s of pest infestation, develops action plans in collaboration with Operations, and assists Operations with deployment of the Action Plan • Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers

• Lead regional sales team by recruiting, developing, and retaining top talent. • Provide strategic direction and performance coaching to achieve team excellence. • Drive regional implementation of sales strategies to meet or exceed sales objectives. • Analyze sales data and market trends to inform strategic decisions. • Engage with local professional and patient advocacy groups.

• Accountable for achieving the final clinical deliverable (usually clean data from valuable patients as specified in the study protocol) within the time period specified in the contract with the customer. • Interprets data on project issues and makes good business decisions with support from expert team members or line manager. • Works to ensure that all clinical deliverables meet the customer's time/quality/cost expectations. • Maintains profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team. • Typically works on projects of low to moderate complexity and as part of a team of CTMs. • Manages all clinical operational and quality aspects of allocated studies, of low to moderate complexity, in compliance with ICH GCP. • In accordance to project specific requirements, may assume Clinical Study Manager (CSM) responsibilities on small and/or less sophisticated projects. • Develops clinical tools (e.g. Supervising Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. • Contributes to the development of the Master Action Plan (MAP) for providing clinical related documents. • Ensures timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). • May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as needed. • Collaborates with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings. • Collaborates with the clinical team and other departments as needed to meet deliverables of the project. • Regularly communicates with the team and leads team meetings to ensure that timelines, resources, interactions, and quality are maintained. • Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. • Responsible for the timely archiving of documents and study materials for the department. • Ensures achievement of the final clinical deliverable within the contractual time period specified by preparing and supervising clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing supervising visit reports, and managing CRF collection and query resolution. • Continuously monitors or co-monitors clinical trials to assess performance and ensure contractual obligations are met. • In smaller regions, may routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials. • May connect with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues. • May coordinate all start-up activities and ensures that timely ethics committee and regulatory submissions (if appropriate) are addressed. • Ensures that crucial document quality meets the expectation of Regulatory Compliance Review. • Reviews and follows up on all questions raised by the ethics committees. • May provide input into preparation of forecast estimates for clinical activities. • Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Alliance Manager is a highly skilled subject matter expert, responsible for supporting the development and management of partnerships with external organizations. The primary objective of this role is to drive business growth, improve client experiences, and enhance the organization's competitive position through collaborative alliances. This role owns and manages the partnership lifecycle, including the formation and management of the implementation team, creation of joint working teams and governance structures, maintenance and growth of strategic alignment, overall partnership well-being, and expansion of transformative business opportunities. This role has the primary responsibility to work with sales and technical teams to ensure certification and enablement standards are maintained and to develop joint investment opportunities to grow the partnerships strategically aligned to organizational goals and objectives. In this role you will: Alliance Strategy & Revenue Growth - Own and execute the alliance strategy for assigned OEM partners, aligned to Infrastructure Solutions growth priorities - Drive joint GTM motions, including campaigns, account targeting (e.g., Super 60 / broader segments), and pipeline acceleration - Ensure alignment to 3-2-1 pipeline expectations (3X pipeline, 2X qualified, 1X commit) through partner engagement Pipeline, GP & Marketplace Execution - Partner with Sales, RevOps, and Finance to drive partner-influenced pipeline, services attach, and gross profit contribution - Embed NTT DATA services (TS/SDI/CXP) into partner-led opportunities, with a focus on services-led, lifecycle-based solutions - Lead and support cloud marketplace motions (AWS, Azure, GCP) as a primary transaction and growth lever - Support growth in AI and next-generation infrastructure solutions through collaboration with multiple strategic OEM partners across the ecosystem Partnership Lifecycle & Governance - Manage the full partnership lifecycle, from onboarding and program alignment to execution and growth - Establish and maintain joint governance models, including executive cadence, scorecards, and performance tracking - Drive deal registration, incentive capture, and MOU execution to maximize partner economics Field Alignment & Enablement - Align closely with Sales and technical teams to ensure certification, enablement, and readiness for priority partner solutions - Develop and deliver partner enablement assets (playbooks, use cases, battlecards) to support field execution - Facilitate joint account planning and mapping workshops to accelerate near-term opportunities Partner Ecosystem Expansion & Investment - Identify and onboard new partners aligned to strategic growth areas (e.g., AI, security, cloud, data center) - Develop and execute joint investment strategies (MDF, co-sell motions, marketplace incentives) - Ensure partnerships are aligned to long-term strategic objectives and measurable business outcomes Success Profile - Demonstrated ability to operate at the intersection of alliances, sales, and strategy - Strong understanding of OEM ecosystems, partner economics, and marketplace models - Proven track record of driving pipeline, revenue, and GP through partnerships - Ability to influence across cross-functional teams and executive stakeholders - Operates with a high level of ownership, accountability, and execution discipline Summary This role is not traditional partner management—it is a strategic growth role, responsible for transforming alliances into a scalable, measurable, and repeatable revenue engine for Infrastructure Solutions. You are perfect for this role if you: - Supports with execution of a comprehensive partner alliances strategy aligned with organizational objectives. - Supports with identifying and prioritizing potential partnership opportunities that drives business growth. - Builds and maintains strong relationships with partners and business stakeholders. - Collaborate with partners to define joint value propositions, establish mutually beneficial business models and drive successful go-to-market strategies. - Acts as a main point of contact for partners, fostering ongoing communication and resolving any issues that may arise. - Identifies and pursues new business opportunities through partnership alliances. - Leads the identification, evaluation, and onboarding of new partners. - Manages and monitors partnership agreements, ensuring compliance and managing any necessary modifications or renewals. - Works closely with internal teams such as sales, marketing, product management, and engineering to ensure alignment and maximize the value of partnership initiatives. - Manages all aspects of the alliance lifecycle, including strategic and day-to-day operating activities with assigned partners. - Administers the governance structure of the partnership relationship. - Regularly measures performance success for partners, providing insights and recommendations for improvement. - Stays up to date with industry trends, emerging technologies and competitive landscapes. - Contributes to the development and improvement of processes related to the alliance management function. - Performs any other related task as required. ​To thrive in this role, you need to have: - Extended ability to foster trust and manage partner relationships to achieve mutual goals. - Extended understanding of business development principles and ability to identify and pursue new. - Excellent communication skills to effectively collaborate with partners. - Extended ability to influence internal and external stakeholders to drive successful partnerships. - Ability to articulate complex ideas and concepts clearly and concisely. - Ability to identify market trends, assess competitive landscapes and evaluating partnership opportunities. - Extended analytical ability to assess partnership opportunities, evaluate partner performance and make data-driven decisions. - Extended proficiency using data analysis and reporting tools. - Extended ability to adapt to a rapidly changing business environment, embrace new technologies, and navigate complex partnerships. - Flexibility, agility and a growth mindset are valuable traits. - Ability to network effectively coupled with the ability to build and maintain relationships with key stakeholders within the industry. Academic qualifications and certifications: - Bachelor's degree or equivalent in business, computer science, or information technology or a related field. - Extended experience in a similar role, preferably gained within a global technology organization. - Extended track record of success in building and managing partner alliances. - Extended go-to-market experience and driving business growth. - Extended experience in partner alliances management, business development and strategic alliances. - Extended experience gained within a global technology organization. About NTT DATA NTT DATA is a global leader in IT services and consulting, helping clients navigate and succeed in a rapidly changing digital world. We combine deep industry expertise with innovative technologies to deliver business outcomes that matter. NTT DATA is an equal opportunity employer and values diversity in all its forms. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other protected status. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The range for this position is $111K-207K base plus variable commissions. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.