• Configure systems from end-to-end under the direction of a project lead • Troubleshoot errors and perform quality assurance testing • Participate in functionality delivery sessions with clients • Assist with business requirements gathering and implementation sessions • Conduct technical investigations and initial troubleshooting of client issues • Enable successful go-lives acting as the first line of QA before UAT • Assist in performing integrated system testing for new features • Support the Help desk as needed to resolve complex system tickets • Other duties as assigned

Industry Healthcare Technology / Practice Operations Work Arrangement 100% Remote — must overlap with 9:00 AM – 5:00 PM Pacific Time, Monday–Friday Job Type Full-time Work Schedule Monday–Friday, 9:00 AM – 5:00 PM Pacific Time Locations: Philippines, Latin America, South Africa, Anywhere Remote (Pacific Time availability required) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. About the Company Our client is a rapidly growing healthcare technology company enabling Nurse Practitioners to launch and operate independent primary care practices. Their platform handles operational infrastructure, including credentialing and insurance billing, allowing providers to focus on patient care. Role Overview The Contracting & Credentialing Specialist owns end-to-end provider credentialing and payer enrollment across multiple US states. You will manage credentialing pipelines, group contract enrollment, and payer communications, ensuring providers launch on time. This is a highly autonomous, execution-heavy role where you proactively identify blockers, escalate when necessary, and build SOPs from scratch. Ideal candidates thrive in fast-paced, high-growth environments, think like owners, and can operate independently without detailed instructions. Your Impact: - Ensure timely provider launches by managing credentialing and enrollment pipelines across multiple states - Reduce time-to-launch by proactively identifying and resolving credentialing blockers - Maintain accurate master tracking systems and communicate updates proactively - Support expansion into new states and payer relationships - Contribute to building scalable processes and documentation for the credentialing function Core Responsibilities Provider Credentialing — 35% - Manage end-to-end credentialing and recredentialing of Nurse Practitioners with commercial, Medicare, and Medicaid payers - Prepare and submit applications via CAQH, PECOS, Availity, and payer-specific portals - Track application status and proactively follow up with payers to accelerate approvals - Identify and escalate credentialing blockers to leadership before they impact launch dates - Maintain CAQH revalidation and ensure provider profile accuracy Payer Enrollment — 30% - Prepare and submit group-level enrollment and contracting materials for new markets - Enroll providers under existing group contracts, ensuring correct payer attachment - Coordinate provider additions, location changes, and tax ID updates across payers Operational Tracking & Reporting — 20% - Maintain master credentialing tracker in Google Sheets with accurate, current data - Communicate credentialing timelines and blockers proactively via Slack - Prioritize workflows based on provider launch dates Payer Contracting Support — 10% - Support onboarding of providers under group payer contracts - Assist with document collection, submission, and record-keeping - Maintain organized records of payer contracts and related documentation SOP Development & Cross-Functional Coordination — 5% - Build SOPs and call scripts for payer communication from scratch - Serve as internal point of contact for credentialing and enrollment questions - Coordinate with in-house billing team to align on claim flags and provider status

Industry Healthcare Technology / Practice Operations Work Arrangement 100% Remote — must overlap with 9:00 AM – 5:00 PM Pacific Time, Monday–Friday Job Type Full-time Work Schedule Monday–Friday, 9:00 AM – 5:00 PM Pacific Time Locations: Philippines, Latin America, South Africa, Anywhere Remote (Pacific Time availability required) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. About the Company Our client is a rapidly growing healthcare technology company enabling Nurse Practitioners to launch and operate independent primary care practices. Their platform handles operational infrastructure, including credentialing and insurance billing, allowing providers to focus on patient care. Role Overview The Contracting & Credentialing Specialist owns end-to-end provider credentialing and payer enrollment across multiple US states. You will manage credentialing pipelines, group contract enrollment, and payer communications, ensuring providers launch on time. This is a highly autonomous, execution-heavy role where you proactively identify blockers, escalate when necessary, and build SOPs from scratch. Ideal candidates thrive in fast-paced, high-growth environments, think like owners, and can operate independently without detailed instructions. Your Impact: - Ensure timely provider launches by managing credentialing and enrollment pipelines across multiple states - Reduce time-to-launch by proactively identifying and resolving credentialing blockers - Maintain accurate master tracking systems and communicate updates proactively - Support expansion into new states and payer relationships - Contribute to building scalable processes and documentation for the credentialing function Core Responsibilities Provider Credentialing — 35% - Manage end-to-end credentialing and recredentialing of Nurse Practitioners with commercial, Medicare, and Medicaid payers - Prepare and submit applications via CAQH, PECOS, Availity, and payer-specific portals - Track application status and proactively follow up with payers to accelerate approvals - Identify and escalate credentialing blockers to leadership before they impact launch dates - Maintain CAQH revalidation and ensure provider profile accuracy Payer Enrollment — 30% - Prepare and submit group-level enrollment and contracting materials for new markets - Enroll providers under existing group contracts, ensuring correct payer attachment - Coordinate provider additions, location changes, and tax ID updates across payers Operational Tracking & Reporting — 20% - Maintain master credentialing tracker in Google Sheets with accurate, current data - Communicate credentialing timelines and blockers proactively via Slack - Prioritize workflows based on provider launch dates Payer Contracting Support — 10% - Support onboarding of providers under group payer contracts - Assist with document collection, submission, and record-keeping - Maintain organized records of payer contracts and related documentation SOP Development & Cross-Functional Coordination — 5% - Build SOPs and call scripts for payer communication from scratch - Serve as internal point of contact for credentialing and enrollment questions - Coordinate with in-house billing team to align on claim flags and provider status

Industry Healthcare Technology / Practice Operations Work Arrangement 100% Remote — must overlap with 9:00 AM – 5:00 PM Pacific Time, Monday–Friday Job Type Full-time Work Schedule Monday–Friday, 9:00 AM – 5:00 PM Pacific Time Locations: Philippines, Latin America, South Africa, Anywhere Remote (Pacific Time availability required) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. About the Company Our client is a rapidly growing healthcare technology company enabling Nurse Practitioners to launch and operate independent primary care practices. Their platform handles operational infrastructure, including credentialing and insurance billing, allowing providers to focus on patient care. Role Overview The Contracting & Credentialing Specialist owns end-to-end provider credentialing and payer enrollment across multiple US states. You will manage credentialing pipelines, group contract enrollment, and payer communications, ensuring providers launch on time. This is a highly autonomous, execution-heavy role where you proactively identify blockers, escalate when necessary, and build SOPs from scratch. Ideal candidates thrive in fast-paced, high-growth environments, think like owners, and can operate independently without detailed instructions. Your Impact: - Ensure timely provider launches by managing credentialing and enrollment pipelines across multiple states - Reduce time-to-launch by proactively identifying and resolving credentialing blockers - Maintain accurate master tracking systems and communicate updates proactively - Support expansion into new states and payer relationships - Contribute to building scalable processes and documentation for the credentialing function Core Responsibilities Provider Credentialing — 35% - Manage end-to-end credentialing and recredentialing of Nurse Practitioners with commercial, Medicare, and Medicaid payers - Prepare and submit applications via CAQH, PECOS, Availity, and payer-specific portals - Track application status and proactively follow up with payers to accelerate approvals - Identify and escalate credentialing blockers to leadership before they impact launch dates - Maintain CAQH revalidation and ensure provider profile accuracy Payer Enrollment — 30% - Prepare and submit group-level enrollment and contracting materials for new markets - Enroll providers under existing group contracts, ensuring correct payer attachment - Coordinate provider additions, location changes, and tax ID updates across payers Operational Tracking & Reporting — 20% - Maintain master credentialing tracker in Google Sheets with accurate, current data - Communicate credentialing timelines and blockers proactively via Slack - Prioritize workflows based on provider launch dates Payer Contracting Support — 10% - Support onboarding of providers under group payer contracts - Assist with document collection, submission, and record-keeping - Maintain organized records of payer contracts and related documentation SOP Development & Cross-Functional Coordination — 5% - Build SOPs and call scripts for payer communication from scratch - Serve as internal point of contact for credentialing and enrollment questions - Coordinate with in-house billing team to align on claim flags and provider status