• Raise awareness and generate interest for Jama Connect through targeted emails, video recordings, cold calling, and social outreach to prospective customers • Own the message and properly position the value of Jama Connect to prospective customers on an individual basis • Manage your own book of new business and expansion accounts, and identify top individual prospects for targeted outbound efforts • Schedule initial discovery calls for Account Executives and Sales Leads • Map account • Participate in regular planning, strategy, and training meetings with our medical & life science vertical team

• Identify client needs and recommend tailored insurance solutions • Develop and maintain strong client relationships • Generate leads through networking, referrals, and company-provided resources • Educate clients on available policies and coverage options • Follow up with prospects to close sales and maintain customer satisfaction • Stay informed about industry trends and product offerings • Work independently while collaborating with a supportive team

Role Description Responsible for the strategic and commercial management of a portfolio of partner relationships. The SAE will have direct oversight over their own book of Strategic accounts and a group of Account Managers under their purview that will maintain relationships with clients that feed into an aggregated book of business. SAE will be able to rely on experience and judgment to manage a team of account managers toward the success goals of client retention and growth. As a key member of the Client Relations team, assists with all aspects of account management. The SAE will work across all departments and in collaboration with their team of Account Managers to advocate on behalf of their clients and partners. The SAE will need to meet consistently with assigned Account Managers to understand challenges and plan for success. The SAE will need to be able to assist with both new sales opportunities, especially when related to existing partner relationships, as well as provide support to Account Managers in their efforts to retain and sell to existing clients. Responsibilities - Responsible for working directly with Account Managers on establishing and monitoring goals. - Responsible for contracts on their aggregate book of business and the strategies implemented to execute on all agreed upon commercial requirements. - Conduct periodic employee reviews, and drive accountability to individual team members’ performance. - Responsible for maintaining 95+% of assigned book of business by building best in class relationships with assigned clients and their intermediaries and fostering expertise and professional development of team members. - Directly manage assigned strategic accounts. - Develop strategic plan for engagement with key external partners. - Work with Account Managers to understand aspects of contracts, including performance guarantees and aspects of renewal. - Collaborate with Account Managers to develop and deliver timely renewals. - Obligated to oversee onboarding, training and mentorship aspects of all Account Managers that will directly report to them. - SAE will take an active role in the hiring and account assignment processes. - Assist Account Managers with aspects of implementing new clients. - SAE will assist and guide Account Managers with aspects of account planning including identifying decision makers, discovery of needs, aligning value propositions, implementing change, and monitoring progress to deliverables and outcomes. - Provide executive sponsorship to key clients being managed by direct Account Managers reporting to them. - Guide preparation and provide collaborative insights to Account Managers in advance of client business reviews. - Responsible for overseeing the production of employee communication with the Marketing team. - Assist directly reporting Account Managers’ efforts of planning client/member educational forums and special events. - Provide input on the development of marketing and advertising initiatives. - Assist the team in presentations and general strategies to promote retention and new business growth. - Responsible for completing all mandatory and regulatory training programs as well as monitoring the compliance and progress of direct reports. - Perform other duties as assigned. Qualifications - Preferred: 5+ years’ experience in Sales & Marketing Management or Account Management in the employee benefits industry. Requirements - Drug test. - Initial and continuous exclusion and sanction/disciplinary monitoring. - Any and all additional eligibility requirements based on the specific position. Compensation $100,000.00 per year. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

• Handle inbound and outbound sales calls every day with urgency, care and expertise in order to convert potential customers into subscribers. • Properly utilize the provided hardware and software such as laptops, headsets, Salesforce CRM, Microsoft applications, and Five9 adapter to properly document sales calls and activities. • Generously listen, seek solutions, establish value, make a strong recommendation, and overcome objections as part of every sales process to achieve sales goals and best protect our customers. • Exhibit a high standard of personal and professional ethics while simultaneously achieving excellent results and performing to levels of reward, recognition, and promotion. • Enact a strong work ethic to complete or exceed handling of least 75 Sales calls in an 8.5 hour shift. • Flexibility to work weekends, evenings, and holidays as required.