• Contribute to high-impact government services by supporting critical workflows, improving system reliability, and advancing automation efforts • Code for America software engineers are involved in every stage of our products’ lifecycle, from prototyping and design, to developing features in response to user feedback, to operating technical systems at scale. • Support organization-wide technical efforts and strengthen our software engineering teams as internal champions and subject matter experts for specific technology domains, tools, and processes. • Report to the Senior Director of Engineering and is expected to travel no more than 10% of the time. • Every Staff Engineer at Code for America has a specialty area for which they act as a Subject Matter Expert in contexts and conversations across the organization. • Craft new features that help users more easily navigate government services and receive a dignified experience. • Write automated tests and develop monitoring strategies to ensure a high level of service quality. • Implement minimal features to maximize learning, and then harden features to scale when we know they work. • Support Engineering’s culture of writing by producing quality documentation and learning materials for internal and external audiences. • Be a friendly face, eager collaborator, and mentor for other software engineers in your particular area of expertise.

• Correction des bugs critiques (~2–3 semaines) • Mise en place d’un tunnel de désabonnement (Rescue Funnel) (~1 semaine) • Pivot vers un modèle Trial payant → Abonnement (~3 semaines) • Cross-selling vers une plateforme partenaire (~1 semaine)

• Understanding, extending, and improving complex existing codebases in C#. • Implementing software modules from scratch. • Developing software throughout the stack, including real-time interactions, internal tools, backend web services, and frontend applications. • Designing and implementing visual and spatial interactions using C#, Unity, modeling/animation tools, shader programming, etc. • Developing learning-oriented experiences and narratives. • Conducting pilot deployments and gathering user feedback. • Interacting with clients to understand their needs and prioritize features. • Collaborating with and supervising (in senior role) a small team of developers.

• Lead the design, implementation, testing and delivery of functionality within the Impos software environment. • Provide expert input into technical design and software architecture. • Offer mentorship to colleagues through peer review and ongoing guidance. • Diagnose, troubleshoot and resolve issue reports. • Take ownership of the design and implementation of new feature sets. • Analysis and optimization of existing systems. • Review and approve colleagues code changes in line with best practices. • Assist in the prioritization and investigation of escalated issues and feature requests. • Work closely with the testing and QA teams to deploy and test new software builds. • Collaborate with customer service and professional service teams to document feature sets. • Play a key role in project related planning including sprints, workload estimation and software design. • Coach and mentor team members, sharing knowledge and experience.