Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role: The Senior Manager, OT Threat Hunting is a key leadership role within the Dragos OT Watch (OTW) team, combining hands‑on technical threat hunting skills with people management experience. This team, comprised of threat hunters and security analysts across North America and Europe, is responsible for proactively hunting both malicious and non‑malicious activity across Dragos customer environments in support of our OT threat hunting offering. OTW operates globally across critical infrastructure sectors such as electric, oil & gas, manufacturing, water, and mining, providing proactive threat hunting across customer environments. It also includes OTW‑Complete (OTWC), a 24/7 managed service that combines continuous threat hunting with deep visibility, risk‑based vulnerability management, alert triage and architecture hardening. This position reports to the Senior Director of Threat Hunting and works cross‑functionally with Product, Customer Experience, and Incident Services teams to drive innovation and intelligence insights across ICS/OT environments. Our ideal candidate has experience delivering proactive hunting services at scale and enjoys balancing deep technical work with team leadership. Responsibilities: - Lead, mentor, and develop a regionally aligned (North America and Europe) team of OT threat hunters and security analysts, fostering technical excellence, analytical rigor, and accountability. - Manage day‑to‑day operations of OT Watch and OT Watch Complete, partnering closely with the Sr. Director of Threat Hunting on planning, innovation, and resource management. - Drive collaboration and alignment across threat hunting, detection engineering, and incident response functions to strengthen outcomes and coverage. - Own delivery against--and continuous refinement of--key performance indicators (KPIs) for OTW Threat Hunting and OTWC services. - Partner with threat intelligence teams to translate intelligence into prioritized, actionable hunting campaigns. - Provide executive‑level reporting and insights on hunt outcomes, detection coverage, and emerging threat trends. - Support team growth and visibility through recruitment, onboarding, performance management, and representing OTW via writing, speaking, and community engagement. Qualifications: - At least 5-7 years of experience in cyber defense, threat hunting or detection engineering; at least 2 years mentoring or providing a level of leadership to personnel. - Demonstrated expertise in threat hunting, hunt hypothesis development and behavioral detection. - Strong knowledge of attacker TTPs, and common frameworks utilized in threat hunting (MITRE ATT&CK for ICS, ICS Cyber Kill Chain, etc.). - Familiarity with scripting, query and automation languages such as Python. - Excellent communication skills, including the ability to translate complex findings into actionable business insights for customers. - Ability to travel up to 10% (both domestic and international). - Experience with industrial control systems security across electric, oil and gas, and/or manufacturing verticals. Compensation: - Salary: $205,000 - Competitive Equity Package - Comprehensive Benefits Plan #LI-JF1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role This is a full-time role that can be held from one of our US hubs (New York or Boston preferably), or remotely in the United States. ServiceNow is the AI platform for business reinvention — helping large enterprises put AI to work across IT, CRM, employee experience, and beyond. Our digital experience is how we tell that story to the world. The Digital Experience Strategy team at ServiceNow sits at the intersection of strategy and execution. We’re looking for a strategist with a proven track record of creating digital experiences and translating campaign goals into structured customer journeys. Someone passionate about upleveling user experiences, opinionated about connected customer journeys, and ready to lead the vision, strategy and roadmap – prioritizing what gets built, and what doesn’t. This role is a blend of product, digital, UX and marketing. The best candidates want to be at the forefront of AI -- and are extremely creative, hands-on, data-driven and eager to dive into everything and bring their vision to life. Responsibilities - Translate the marketing teams’ campaign ideas into concrete web experience requirements - Drive the Product Roadmap for Digital, prioritizing what drives engagement and moves the needle - Collaborate with Product Marketing, UX, Digital Product Management, Copywriting, Engineering, and agency partners to move from strategy to execution - Leverage UX research, site analytics, a/b test results to guide decision making - Build reusable frameworks that scale across ServiceNow’s solutions (AI, IT, Employee Experience or CRM) without bespoke builds for every product or campaign - Understand different audience segments and ensure experience, messaging and content evolve throughout the buying group journey to improve engagement - Feed performance insights back to the team — journey friction, content gaps, where buyers are stalling - Design cross-channel strategy, with web as the hub — connecting email, social, events and ABM into cohesive, connected experience rather than disjointed touchpoints - Define buying group progression logic, personalization rules, success metrics, a/b tests, how experience adapts based on signals Qualifications You might be a good fit if you: - Have 8+ years in digital experience strategy, .com product management, or a hybrid digital/marketing role — shaping website experiences, not just campaign strategy - Have translated marketing campaign goals into concrete digital site requirements - Are opinionated about what good UX looks like and comfortable defending your strategy when stakeholders push back - Think holistically — you connect dots across channels and touchpoints and can't stand disjointed experiences - Make decisions using analytics, UX research, and behavioral data - Can navigate ambiguity and find simple, clear solutions when the problem is messy - Understand B2B buying dynamics and multi-stakeholder decision-making - Can build alignment across marketing and product orgs without losing the thread of what the customer actually needs - Have worked closely with UX, engineering, agencies, and product teams to ship - Can prototype with AI tools like Claude Code For positions in this location, we offer a base pay of $139,90 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: AMS - North America and Canada - Work Persona: Flexible or Remote

• Lead a team of CareDriver Support Team Leads located offshore • Conduct weekly 1:1s with Team Leads, providing actionable feedback • Track quality assurance and benchmark team performance • Escalate interactions as needed • Monitor volume and assist coaching Team Leads • Identify high-level trends in contact reasons and customer issues • Partner with cross-functional teams to move projects forward • Identify operational improvements and partner with leaders

Position Description Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more. At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.” The Care Manager is responsible for the coordination of services for members who meet established criteria, with an emphasis on education/self-management and promoting quality care and cost-effective outcomes. The Care Manager uses a collaborative process to assess Member needs, review options for services and resources, develop and implement a plan of care, coordinate resources, monitor progress, evaluate Member status, discharge Members, and fully document the individualized member care management process and outcome. The care manager will address, medical, psychosocial, clinical needs, and behavioral health needs including members with mental health and substance use disorder needs. Care Managers provide counseling and referrals to community/local/state programs; collaborate with caregivers, providers, community agencies, behavioral health, and other resources to coordinate care to achieve member’s optimal health status. The Care Manager is responsible for the management and oversight of a caseload of moderate - high risk Members with complex medical/behavioral /psychosocial needs. Responsibilities and Qualifications - Uses a collaborative process and serves as a liaison between the participant, family and significant others, behavioral and medical physician(s) and other members of the treatment team. Develops prioritized goals and health actions that assist participants with the implementation of appropriate self-directed care decisions and support improvement in health and self-reliance. Advocates for members and families by helping them to coordinate care and navigate resources to reduce barriers and meet healthcare needs. - Analyzes and evaluates referrals for potential enrollment of Members into Care Management Program(s) using established criteria. Conducts assessments to obtain information for a participant-centered plan of care and determination of acuity level, functional status, psychosocial status, and barriers. Obtains consent forms necessary for candidates accepted into the Care Management Program. - Applies established criteria for discharge and discharges the Member from the Care Management Program(s) when the criteria are met. - Conducts all care management activities, including documentation, in accordance with established departmental policies and procedures. Complies with all Clinical Management and corporate policies and procedures. - Builds relationships with members, their families, and implements interventions that move assigned members toward goals of improved knowledge, self-management, and long term care outcomes of stabilization. - Identifies and reports quality of care issues in accordance with established departmental policies and procedures. Maintains member confidentiality at all times. - Attends company and departmental meetings and training sessions as required. Skills: - Strong communication skills and the ability to positively interact with customers, peers, leadership, family members, caregivers, visitors, contracted agencies/personnel and the general public. - Superior clinical process, critical thinking, and problem-solving skills; and ability to handle critical situations. - Excellent written, oral communication, listening, and organizational skills. - Ability to use computer system while conversing telephonically - Able to demonstrate strong customer service skills, including tact and diplomacy, both in person and telephonically when communicating with internal and external customers - Ability to appropriately prioritize workload and assignments and perform accurate, detailed and timely completion of assigned duties. - Ability to work autonomously and as part of an interdisciplinary team - Demonstrates sound judgment that affirms the rights and responsibilities of Member’s, families, health care professionals and health care organizations. - Ability to operate a personal computer (PC), including proficiency in Microsoft Office Products. Knowledge: - Knowledge of NCQA standards for Population Health Management for health plan accreditation, DMAA standards for disease management and CMSA Standards of Practice for Case Management, Act 68, , CMS and ERISA. - Maintains knowledge of evidence-based guidelines for chronic conditions/care management. - Knowledge of clinical and managed care principles and operations. - Knowledge of current and emerging medical treatment modalities and best practice guidelines with the ability to analyze and interpret medical and benefit coverage interrelationships. - Knowledge of adult learning principles, motivational interviewing, and intrinsic coaching techniques. Experience: - At least three (3) years’ recent/related experience; care management, home health, medical/surgical behavioral health, and/or critical care preferred. Health plan experience preferred. Additional experience related to specialized positions (Oncology, Transplant, Maternity, Behavioral Health) will also be considered. - Experience in health coaching and motivational interviewing techniques preferred. Education and Certifications: - Registered Nurse with active licensure in home state; additional state’s licensure as needed/required to meet customer needs - Certified Case Management certification within 2 years of employment. - Compact RN license preferred Physical Demands: - Ability to travel to provider, facility, employer group and/or member locations using own vehicle, if appropriate. About Us We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues, and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.