Robert is seeking a highly skilled and dependable Executive Assistant to provide high-level administrative support to our executive team. In this key role, you will manage complex calendars, coordinate meetings and travel arrangements, prepare reports and presentations, and act as a liaison between executives and internal or external stakeholders. Your exceptional organizational abilities, attention to detail, and strong communication skills will ensure smooth executive operations and enhance productivity. If you thrive in a fast-paced environment and have a proven track record of supporting senior-level management, Robert invites you to join our dynamic team. Responsibilities - Manage and maintain executives’ schedules, including appointments, meetings, and travel plans. - Prepare, review, and distribute reports, presentations, and correspondence. - Serve as the primary point of contact between executives and internal/external parties. - Coordinate logistics for meetings, events, and conferences. - Handle confidential information with discretion and professionalism. - Assist with special projects and administrative tasks as required. - Ensure timely follow-up on action items and deliverables.

Job Title: Medical Virtual Assistant Job Code [VC-LTPTM-5] Position Type: Full-time Work Hours: 9:00 AM - 5:00 PM EDT Work days: Monday - Friday  Rate: $6 - $7 / hour About the Company The company is a pediatric therapy provider delivering care to children and their families throughout Orlando, Florida. The practice offers specialized services including speech therapy, physical therapy, occupational therapy, and Applied Behavior Analysis (ABA) therapy, supporting children’s developmental and behavioral needs. Key Responsibilities: 1. Patient Call & Insurance Tracking - Track incoming patient calls and maintain organized records of patient calls and insurance information. - Document patient insurance details and maintain accurate tracking records to support patient follow-ups and clinic coordination. 2. Insurance Communication, Claims & Credentialing - Communicate with insurance companies regarding coverage, claims, and authorization requirements. - Process insurance claims, assist with prior authorizations, and apply medical coding (ICD-10, CPT, HCPCS) to support accurate claim submission. - Assist with credentialing-related documentation and insurance requirements when needed. 3. Administrative Support & Patient Scheduling - Handle patient phone calls, intake, and general inquiries. - Schedule, confirm, and follow up on patient appointments to support clinic operations. - Maintain and update patient records in compliance with healthcare regulations and confidentiality standards. - Provide general administrative support including document processing, patient correspondence, and coordination related to scheduling and pre-authorizations. 4. Additional Operational Support - Provide billing support, including generating invoices and responding to billing inquiries. - Assist with remote patient monitoring by tracking patient health data and coordinating with healthcare providers. - Schedule interviews for Indeed candidates and coordinate availability between hiring managers and applicants. - Maintain and update supervision tracking spreadsheets to ensure accurate and organized records.

• Answer high-volume inbound phone calls and serve as the first point of contact for patients • Verify patient insurance information accurately and efficiently • Route calls appropriately and handle patient inquiries based on their needs • Communicate clearly and professionally with patients, parents, and internal team members • Coordinate with the internal team to ensure calls and requests are handled correctly • Document and manage patient information using practice management systems (Dentrix) • Maintain HIPAA compliance and ensure confidentiality of patient information at all times • Support administrative front desk tasks as needed

Role Title Virtual Assistant Trainer – Live Class Facilitator (Remote, PH Time) Role Summary You deliver live, structured training sessions that turn trainees into confident, job-ready Virtual Assistants. You actively manage classroom dynamics, engage learners in real time, and intervene when trainees struggle to ensure knowledge retention. You collaborate with curriculum developers and operational teams to continuously refine training programs. This role is not for candidates who avoid hands-on facilitation or rely solely on pre-written scripts. Core Responsibilities Training Facilitation (Core Function) - Conduct daily live sessions on Zoom, Google Meet, or Microsoft Teams. - Deliver training modules clearly, breaking down complex concepts into actionable steps. - Keep trainees engaged with Q&A, roleplays, interactive discussions, and scenario simulations. - Intervene immediately when learners fail to grasp critical concepts. Learner Engagement & Classroom Management - Maintain a high-energy, supportive learning environment. - Encourage participation from all trainees, managing different learning styles. - Handle real-time questions, objections, and learning blockers without delay. - Keep sessions on track and ensure trainees meet learning objectives. Practical Training Execution - Facilitate hands-on exercises, system walkthroughs (CRM, bookkeeping, AI tools), and scenario-based activities. - Monitor trainee completion and guide corrections during live practice. Performance Monitoring & Feedback - Observe trainee performance and provide immediate, actionable coaching. - Conduct knowledge checks (quizzes, recaps, drills) to ensure retention. - End each session with clear takeaways and next steps. Assessment Facilitation - Administer practical assessments, guide trainees through instructions, and ensure integrity. - Provide initial evaluation and feedback to trainees. Collaboration with Training Team - Communicate feedback to curriculum developers and operational teams. - Suggest improvements to materials and class structure based on trainee performance. What We Actually Care About - You proactively intervene when trainees struggle, keeping sessions productive. - You engage participants dynamically, managing multiple learning styles simultaneously. - You convert structured material into actionable, retained knowledge. - You provide meaningful, immediate feedback and corrective coaching. - You improve training materials through observed gaps and practical experience. What This Role Is NOT - A role for someone who only reads slides or scripts without actively engaging trainees. - A passive observer who waits for trainees to ask questions. - A position that avoids responsibility for knowledge retention or practical outcomes. - Suitable for candidates uncomfortable facilitating virtual sessions or handling group dynamics. Position Details - Hours: Full-time, PH time zone; remote. - Structure: Direct hire; long-term, performance-driven role. - Environment: High-energy, fast-paced, results-oriented. Application Instructions - Submit a 1–2 page facilitation plan for a live training session: - Include structure, engagement techniques, knowledge checks, and handling of difficult learners. - Highlight one real-life scenario where you had to intervene to ensure understanding.