Remote NEMT Dispatcher & Billing Coordinator US-Based Remote (with similar experience using RouteGenie)
Location
Philippines
Posted
109 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Remote NEMT Dispatcher & Billing Coordinator US-Based Remote (with similar experience using RouteGenie)
Quality Home Care: Michigan Private Duty Aides
Job Type: Full-time or Part-time Schedule: Monday–Friday, 6–8 hours per day Must be available during U.S. business hours (Eastern Time) Work Location: Remote Job Description: We are a Michigan-based Non-Emergency Medical Transportation (NEMT) company seeking an experienced Remote Dispatcher & Billing Coordinator to manage daily operations. This is a fully remote position responsible for answering inbound calls, scheduling trips, dispatching drivers, and handling billing using RouteGenie. We are looking for someone who is reliable, detail-oriented, and experienced in NEMT operations who can work independently with minimal supervision. This is a fully remote position. We welcome applicants from outside the United States as long as you are fluent in English and able to work during U.S. business hours. Responsibilities: Answer inbound calls using a VoIP system (Dialpad) Schedule and manage trips in RouteGenie Dispatch drivers and optimize routes Handle same-day changes, delays, and problem-solving Communicate with patients and healthcare facilities Manage billing and invoicing (insurance and private pay) Track and follow up on outstanding invoices Maintain accurate trip and client records Requirements: Experience with NEMT dispatching and scheduling Experience using RouteGenie or similar software (TripMaster, Modivcare, MTM, etc.) Experience handling inbound calls professionally Experience with billing or invoicing Strong communication and organizational skills Ability to work independently and manage multiple tasks Must be fluent in English (spoken and written) Must have reliable internet and a quiet workspace Preferred: Experience with Medicaid or facility billing Experience working remotely in a dispatch or logistics role Familiarity with healthcare transportation workflows
Related Guides
Related Categories
Related Job Pages
More Billing Specialist Jobs
2026 Summer Internship - Direct Mail Specialist Intern
Best EggA consumer FinTech startup, Best Egg provides personalized financial solutions to people who have little to no savings. A division of Marlette Funding, a consumer financing technol
Best Egg is seeking a highly organized and proactive Marketing Intern to join our team. This role is ideal for a detail-oriented individual who will support projects where we are improving processes, enhancing collaboration, and supporting the execution of high-impact marketing initiatives. This person will be a key team member to increasing efficiency and building Direct Mail Marketing at Best Egg. Key duties, responsibilities, learning objectives - Support the Direct Mail Team with executional responsibilities to help the strategy come to life including, but not limited to developing creative briefs, conducting creative research, conducting trend analysis, and building reporting assets. - Manage the workflow process for content creation and approval through various management tools. - Assist in monitoring Direct Mail performance and identifying areas that are over/under performing. - Support the team in developing recaps with an eye for project management, including action items, to share with the broader team and leadership. - Collaboration with the Email team to ensure consistency and integration in creative and messaging. - Develop an eye for best practices and trends within the Direct Mail space. - Optimize creative based on insights and performance metrics. - Understand what types of creative work best across each segment to help evolve the strategy as we continue to grow. Recommended Qualifications & Skills needed to perform job - Currently pursuing a degree in Marketing, Communications, Business, or a related field - Strong organizational and project management skills - Detail-oriented with a balance of process-driven and creative mindset - Comfortable working in a fast-paced, collaborative environment Desired Majors that we will be seeking for the position - Marketing - Communications $24 - $24 an hour
Sr. Default Loan Specialist-Audit Correspondence (remote)
First AmericanFirst American is on a mission to deliver a variety of real estate-focused services and solutions. As an employer, First American has been recognized for its ex
Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do Review, research and respond to borrower correspondence, audit requests and findings, and complaints within the default servicing area. Demonstrate strong problem-solving skills, attention to detail, and the ability to manage time-sensitive tasks in a fast-paced environment. What You'll Do - Act as a point of contact for default correspondence, audit and complaints - Review and respond to borrower correspondence related to default servicing, ensuring accuracy and compliance with applicable guidelines - Conduct thorough research and analysis of loan histories, servicing records and borrower concerns - Investigate and resolve borrower complaints in a timely and professional manner - Perform audit reviews and address findings with appropriate documentation and resolution - Collaborate with internal departments within default servicing to gather necessary information - Ensure all responses meet regulatory requirements and internal quality standards - Maintain detailed and accurate records of research, findings and communications - Meet established turnaround times and productivity expectations What You'll Bring - High School diploma or equivalent - 3+ years of directly related experience in Default Servicing or Audit review - Working knowledge of fundamental concepts, practices and procedures of department/field - Good verbal and written communication skills - Extreme attention to detail and ability to adhere to strict guidelines and procedures - Demonstrated experience in executing deliverables - Ability to analyze and map data - Project Management skills preferred - GSE and Government experience preferred - MSP and LoanSphere experience preferred - Working knowledge of computer software programs to include Windows, Microsoft Word and Excel, Internet and - Microsoft Outlook experience preferred Pay Range: $28.09 - $37.44 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Insurance Billing Specialist (FT- 1.0 FTE, Day Shift, Remote)
Bozeman HealthBozeman Health is an integrated health care delivery system serving an eleven-county region in Southwest Montana. As a nonprofit organization, governed by a volunteer community board of directors, we are the largest private employer in Gallatin County, with more than 2,600 employees, including 270 medical providers representing over 40 clinical specialties. It is our privilege to deliver expert, compassionate health and wellness services across the care continuum, designed to meet the diverse health care needs of the communities we serve
This position can be remote. Please review the approved remote states below. Remote Work Approved States: Arizona Florida Georgia Idaho Iowa South Dakota Texas South Carolina Wisconsin North Carolina Michigan *If your state is not listed, you must relocate to Montana or one of the approved states above to be eligible for this position. Position Summary: The Insurance Billing Specialist’s main focus is to obtain maximum and appropriate reimbursement for Bozeman Health and all related entities, hospital (HB) and/or professional (PB) claims from third party payers. Supports the timely development and accurate submission of claims to third party payers to include insurance follow-up related to no response, returned claims, denied claims, or claim edits preventing claim submission, submitting corrected or replacement claims, and combining hospital accounts in accordance with payer billing policies. Monitor, resolve or escalate payer denials, returned claims, claim edits, correspondence and report payer claim processing behavior to assist with identifying systemic issues that may require process improvement to strengthen the health of the Revenue Cycle as well escalating identified concerns to the HB or PB Supervisor. Collaborate and coordinate with other Revenue Cycle functions or departments to resolve DNBs, claim edits, denials that are preventing timely claim submission or appropriate reimbursement. Prioritizes and completes accounts routed to billing WQs to reduce accounts receivable days and escalates high-dollar accounts or systemic issues to either the HB or PB Billing supervisor for resolution. Minimum Qualifications: Required - High School Diploma or Equivalent - One year of office experience Preferred - Completion of program in medical billing degree or certification program - Two years of healthcare clinic/hospital billing experience Essential Job Functions: - Submits timely and accurate claims to primary, secondary, and tertiary insurances for both electronic and paper submission - Follows up on applicable No Response WQs and Rejected Claims WQs through phone contact or written correspondence to ensure that no account reaches 180 days old from discharge date and still due by insurance, regardless of dollar amount - Reviews accounts by verifying that reimbursement amounts are appropriate, coordination of refunds, if appropriate, and submitting adjustments for approval when necessary, routes claims for appeal, resubmits claims, or moves balances from insurance responsibility to patient responsibility when appropriate - Ensures that claims have appropriate information on them for submission to insurance companies or agencies by reviewing claim edit WQs and other prebilling insurance WQs and escalates systemic issues identified to supervisor - Assists Customer Service with claim processing questions - Identifies and escalates concerns regarding claim processing to Billing Supervisor Knowledge, Skills and Abilities - Demonstrates sound judgment, patience, and maintains a professional demeanor at all times - Exercises tact, discretion, sensitivity, and maintains confidentiality - Performs essential job functions successfully in a busy and stressful environment - Learns current and new computer applications and office equipment utilized at Bozeman Health - Strong interpersonal, verbal, and written communication skills - Analyzes, organizes, and prioritizes work while meeting multiple deadlines - Works varied shifts as scheduled and/or needed - Schedule Requirements - This role requires regular and sustained attendance. - The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts. - On-call work may be required to respond promptly to organizational, patient, or employee needs. Physical Requirements - Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. - Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. - Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain. - Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination. - Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. - Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints. - Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. - Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. - Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling. - Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials. - Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. - Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses. *Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%). The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified. 77211370 Patient Financial Services
AR Specialist 2 - Remote
Methodist Health SystemThe Methodist Health System is dedicated to providing quality health care services for individuals of all ages and offers one of the top teaching and referral h
Hours of Work : 7:00-3:30Days Of Week : M-FWork Shift : Job Description : Your Job: The ability to work all facets of an accounts receivable management system including but not limited to billing, claim corrections, reconciliation, payment posting, refunds/credit balances, customer service, and follow-up in accordance with Departmental protocol with an emphasis on maximizing patient satisfaction and profitability. Also depending upon assigned role may be responsible for reviewing claim information to ensure accuracy and provide feedback to the clinical and non-clinical areas regarding claim errors and/or denials, and for providing cross coverage for areas not primarily assigned as required to ensure efficient and professional operations and maximum patient satisfaction. Your Job Requirements: • Associate Degree or High School Diploma with (4) four years as an Account Receivable analyst in a Hospital setting. • Professional Certification through AAHAM, HFMA, or EPIC preferred. • Thorough knowledge of and demonstrated proficiency in Microsoft Excel, & other MS software and computerized patient accounting applications. • Experience in medical terminology required. Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: - Great Place to Work Certified 2026-2027 - Glassdoor’s Best Places to Work 2025 & 2026 - Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 - TIME’s Best Companies for Future Leaders 2025 & 2026 - Newsweek’s America’s Most Admired Workplaces 2026 - Glassdoor’s Best-Led Companies 2025 - Fortune Best Workplaces in Health Care 2025 - Military Friendly Gold Employer 2025 - Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 - Newsweek’s Americas Greatest Workplaces 2025

