• Contact, qualify, and manage inbound leads • Work closely with Delivery Management and Marketing to identify specific IT market niches (technology, solution, segment), generate new ideas, opportunities, and build new products. • Support the technical aspects of the initial sales cycle, including the discovery of customer needs, client presentations, product/solution briefings, demos, and proof-of-concept work. • Expertly present the company and communicate our unique values propositions to industry decision-makers • Build relationships with key account customers • Prepare offers and negotiate terms and conditions • Produce periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion • Able to provide trustworthy feedback (both technical and business) from the clients. • Support and participate in preparation and submission of RFI/RFP, following our internal processes and rules.

• Run live product demos of Augie tailored to each prospect's specific workflows, pain points, and tech stack -- no canned slideshows • Partner with AEs on discovery calls to ask the right technical questions and uncover what really matters to the buyer • Own the technical track of the sales cycle: RFPs, security questionnaires, infosec reviews, and vendor assessments • Map prospect requirements to Augment's capabilities and be honest when there's a gap • Field deep-dive technical questions from IT, operations, and engineering stakeholders at prospect accounts across both ICP segments (brokerages/carriers and private fleets) • Build proofs-of-concept, workflow mockups, or demo environments when a standard demo won't cut it • Capture and clearly communicate product feedback and feature gaps to our product and engineering teams -- you're a critical input to the roadmap • Support deal strategy with Sales leadership -- helping decide when to push, when to pivot, and when to bring in more firepower • Help create sales enablement materials: battle cards, objection handling docs, competitive teardowns, and technical one-pagers

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders • Gaining knowledge of HubSpot products for better-proposed solutions • Understanding customer challenges and how to deliver technical value to meet their business goals and objectives • Participating and directing projects relevant to presales, sales, and the wider business • Coaching and mentoring less experienced team members

Scheduled Hours 40 Position Summary Performs varied professional services to ensure medical/surgical and diagnostic/ancillary services are accomplished in an efficient manner and that reimbursement is maximized through required interaction with third-party payers. Job Description Primary Duties & Responsibilities: - Initiates and facilitates pre-determination process. - Contacts appropriate insurance companies for benefit verification and pre-certification of surgical and nonsurgical procedures; notifies financial counselor for pre-payment of un-coded services. - Supplies all documentation required during pre-certification process to insurance companies. - Maintains daily surgery/procedure schedule for department faculty; maintains open communication with physicians and their assistants regarding their schedules. - Maintains written log of all pre-certifications in process; notifies hospital utilization/billing department of pre-certification. - Documents when pre-certification is received from insurance companies. - Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: - Normal working environment. - Patient care setting. Physical Effort: - Typically sitting at desk or table. - Repetitive wrist, hand or finger movement. Equipment - Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Medical Office Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: Associate degree Certifications/Professional Licenses: Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC), Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Communication, External Customers, Insurance, Internal Customers, Interpersonal Communication, Managed Care, Medical Insurance Coding, Organizing, Third Party Payers Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.