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STEM From Dance

Bringing STEM to Center Stage.

Senior Associate, Salesforce Administrator

Salesforce AdministratorSalesforce AdministratorFull TimeRemoteSeniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

Chile

Posted

65 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishAzureCloudJavaScriptPython

Job Description

Senior Associate, Salesforce Administrator

STEM From Dance

• Collaborate with partners, participants, and staff to define and document optimal workflow processes. • Configure and maintain Salesforce objects, both standard and custom, as fits staff needs (Contacts, Opportunities, Enrollments, Venues, Campaigns). • Own the end-to-end design, deployment, and maintenance of a high volume of automated web forms (e.g., Jotform, FormAssembly) across registrations, reports, surveys, and more. • Maintain program-related records (enrollment, attendance, impact metrics) with accurate data mappings. • Serve as the subject-matter expert on Salesforce backend operations. • Design advanced dashboards and data-visualization projects to support strategic decision-making. • Continuously refine data structures, validation rules, and flows to align with organizational goals. • Monitor new Salesforce releases and propose feature enhancements. • Automate email alerts and task assignments to support partner coordination. • Build custom dashboards and reports to surface insights on engagement, program impact, and donor retention. • Partner with other departments to intake and prioritize cross-departmental data and reporting requests through project management/ticket tracking systems. • Train staff on Salesforce best practices: data entry, report creation, and workflow management. • Act as a strategic thought partner — participate in solution design workshops and process-improvement initiatives. • Provide ongoing troubleshooting and technical support for Salesforce-related issues. • Optimize and integrate Salesforce with external systems (PandaDoc, Disco, Google Drive, etc.). • Configure connections to email-marketing platforms, donation processors, and event-management tools. • Embed external waivers/clauses into Jotform, FormAssembly, and ensure seamless sync with Salesforce. • Update workflows, fields, and reports to meet evolving cross-departmental requirements.

Job Requirements

  • 3+ years of hands-on Salesforce administration (Sales Cloud).
  • Proven experience with Jotform, FormAssembly, or similar form builders integrated into Salesforce.
  • Strong understanding of data modeling, process automation, and report/dashboard creation.
  • Familiarity with REST APIs and middleware platforms.
  • Excellent communication skills and ability to train non-technical users.
  • Demonstrated curiosity about AI technologies and their practical applications.
  • Salesforce Administrator certification (ADM-201) or higher (desired).
  • Experience with AI/ML platforms and building simple chatbots (e.g., using OpenAI, Microsoft Azure AI).
  • Basic scripting skills (JavaScript, Python) for API integrations and data transformations.
  • Prior exposure to nonprofit or education-sector CRM implementations.

Benefits

  • health insurance
  • generous paid time off
  • flexible schedules
  • yearly professional development stipends

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