BASIC PURPOSE OF THE JOB This position is responsible for the implementation of complex Epic tools and processes, and the proactive support and maintenance of assigned Epic modules. Works independently with minimal supervision to effectively scope, plan, and deliver on customer requests to include break fix issues and projects. Serves as the Epic Subject Matter Expert (SME) in assigned Epic module(s) and possesses a depth and breadth of knowledge across the Epic platform. Aids in decisions on integrating applications and improving Epic workflows. Utilizes best practices to implement and document consistent Epic builds. Takes ownership of high complexity issues. Highly responsive to customers and shows an aptitude for the development and documentation of customer requirements. Serves as a mentor to junior analysts learning Epic. REPORTS TO - Manager, Clinical Applications JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: Associate degree in computer science, information technology, nursing or related field. License/Certification Required: Appropriate Epic Certification(s) Required ​ Minimum Work Experience: Seven years’ experience in Information Technology, clinical operations, or related field. Three years experience Epic. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES - Excellent oral and written communication skills. - Service oriented. - Able to work independently. - Is proactive and makes routine decisions independently. - Must have above average problem-solving skills. - Excellent organizational, time management and customer service skills. - Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications. DUTIES AND RESPONSIBILITIES - Participates in the analysis, selection, design, development, and implementation of clinical information solutions. - Consistently develops practical and detailed project work plans and test plans according to departmental standards. - Coordinates the development of functional design specifications interface specifications, conversion specifications, and database structures. - Ensures system user interfaces are designed to maximize efficient and error-free utilization by the user. - Consistently notifies management of problems or delays related to the project and provides alternative approaches. - Effectively performs as a member of the project team; works with other personnel assigned to the project to efficiently perform assigned tasks. - Accurately evaluates existing systems, both manual and automated; effectively analyzes alternate approaches for meeting user requirements. - Serves as a mentor to junior analysts learning the Epic platform, providing them with guidance for day-to-day support of existing Epic modules. - Acts as the Epic SME within the IT department. - Provides guidance to junior analysts during resolution of Epic system issues, or implementation of system changes. - Effectively facilitates communication with user departments to exchange information and ideas, review requests for service, and/or resolve problems to meet customer needs. - Serves as Subject Matter Expert related to the users' environment and information needs. - Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience. - Participates in strategic information planning, continuous improvement initiatives, and other information systems related task forces. - Actively participates in meetings, completes assignments timely and accurately. - Effectively consults with other users and with IT staff to ensure that all data gathering is accurate and consistent. - Accurately evaluates existing systems, both manual and automated, including volumes, data flow, documents, reports, and other important factors. - Effectively prepares and presents documentation appropriate for the members of the task force. - Leads Epic projects independently as defined by the IT project management methodology. - Coordinates and conducts meetings with end users, IT and vendors as required. - Prepare meeting agendas and disseminate meeting minutes in a timely manner. - Seeks guidance from project managers, supervisors, and IT leadership appropriately. - Routinely keeps management informed of any potential issues. - Analyzes and revises existing system procedures to resolve complex problems, updating or creating documentation, as necessary. - Demonstrates proficiency in the use of Epic and assigned departmental systems as well as internal communication, presentation, and data management systems. - Assesses problem situations with care and considers all aspects before pursuing a solution; demonstrates the ability to exercise independent judgment. - Develops accurate and informative presentation material as required to illustrate complex technical and functional concepts. - Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct. - Maintains current knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures. PHYSICAL REQUIREMENTS - Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. - Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday.

• Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care. • Inform the assigned care manager of newly identified health/safety risks or service needs • Complete care coordination activities delegated by the care manager within an established timeframe. • Inform the assigned care manager and/or associate manager of any identified quality of care issues. • Passionately support the member’s care coordination needs and drive solutions to address those needs. • Use problem-solving skills to find alternative contact information for members who are unreachable by care management. • Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health. • Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies.

• Perform model monitoring activities for credit, customer, and non-customer decision models, including tracking of KPIs, stability metrics, and performance degradation indicators. • Create and maintain dashboards and reports that communicate performance trends, trigger alerts, and highlight potential model concerns. • Collaborate with model developers, owners, and validators to support timely issue investigation, remediation planning, and documentation updates. • Support the development and maintenance of monitoring frameworks, including stability thresholds, performance benchmarks, and early warning indicators. • Assist with the automation of recurring monitoring tasks using scripting (e.g., SAS, Python, SQL) and workflow tools. • Document model performance summaries, trend analyses, and key monitoring artifacts in accordance with model risk policies. • Prepare inputs for model risk reports, audit reviews, and regulatory requests, ensuring traceability and completeness of monitoring evidence. • Contribute to the adoption of MLOps best practices and explainability techniques (e.g., SHAP, LIME) to enhance monitoring transparency and trust. • Participate in cross-functional working sessions to evaluate monitoring outcomes and support continuous improvement initiatives.

It's more than a career, it's a calling. MO-REMOTE Worker Type: Regular Job Highlights: Qualifications: 3+ years of experience in financial analysis, with specific expertise in physician claims and insurance contracts. Schedule: Full Time. Monday-Friday, 8am - 5pm Location: Remote - reside in MO, IL, OK, or WI At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve. Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart. Remote work: This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance. *Candidates must reside in MO, IL, OK, or WI Job Summary: Performs analysis and reporting regarding financial operations and information. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES - Exhibits technical and operational proficiency in performing financial analysis. - Performs statistical, cost and financial analysis of data extracted from various internal sources. - Assists with budget preparation and financial planning processes. - Serves as consultant to all levels of management to provide decision support for initiatives, policies and procedures. - Performs other duties as assigned. EDUCATION - Bachelor's degree or equivalent combination of experience and education EXPERIENCE - Three years' experience PHYSICAL REQUIREMENTS - Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. - Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. - Frequent keyboard use/data entry. - Occasional bending, stooping, kneeling, squatting, twisting and gripping. - Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. - Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS - None Department: 8764010033 System Revenue Management Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. - Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. - Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.