Provide reliable administrative and operational support by managing communications, coordinating schedules, dispatching technicians, and ensuring smooth day-to-day workflow between the client, field technicians, and incoming requests. The role requires strong communication, organization, and adaptability to support a dynamic operational environment. Duties / Task to perform - Review incoming emails, voicemail notifications, and automated transcriptions to identify client needs. - Coordinate directly with the client via calls and WhatsApp to discuss job previews, availability, and required next steps. - Schedule preliminary visits, appointments, and daily activities in the client’s calendar. - Prepare initial information for estimates and gather required inputs from the client. - Dispatch daily tasks to three technicians using the ticketing system and send dispatch notifications. - Maintain updated records of requests, tickets, schedules, and ongoing tasks. - Use Office 365 tools (Outlook, Word, Excel) for documentation and administrative support. - Marketing knowledge to help with LinkedIn account. - Perform basic tasks in QuickBooks or similar accounting systems.

Provide reliable administrative and operational support by managing communications, coordinating schedules, dispatching technicians, and ensuring smooth day-to-day workflow between the client, field technicians, and incoming requests. The role requires strong communication, organization, and adaptability to support a dynamic operational environment. Duties / Task to perform - Review incoming emails, voicemail notifications, and automated transcriptions to identify client needs. - Coordinate directly with the client via calls and WhatsApp to discuss job previews, availability, and required next steps. - Schedule preliminary visits, appointments, and daily activities in the client’s calendar. - Prepare initial information for estimates and gather required inputs from the client. - Dispatch daily tasks to three technicians using the ticketing system and send dispatch notifications. - Maintain updated records of requests, tickets, schedules, and ongoing tasks. - Use Office 365 tools (Outlook, Word, Excel) for documentation and administrative support. - Marketing knowledge to help with LinkedIn account. - Perform basic tasks in QuickBooks or similar accounting systems.

Provide reliable administrative and operational support by managing communications, coordinating schedules, dispatching technicians, and ensuring smooth day-to-day workflow between the client, field technicians, and incoming requests. The role requires strong communication, organization, and adaptability to support a dynamic operational environment. Duties / Task to perform - Review incoming emails, voicemail notifications, and automated transcriptions to identify client needs. - Coordinate directly with the client via calls and WhatsApp to discuss job previews, availability, and required next steps. - Schedule preliminary visits, appointments, and daily activities in the client’s calendar. - Prepare initial information for estimates and gather required inputs from the client. - Dispatch daily tasks to three technicians using the ticketing system and send dispatch notifications. - Maintain updated records of requests, tickets, schedules, and ongoing tasks. - Use Office 365 tools (Outlook, Word, Excel) for documentation and administrative support. - Marketing knowledge to help with LinkedIn account. - Perform basic tasks in QuickBooks or similar accounting systems.

Role Description Consistent with and supportive of CTU's mission (to provide industry-relevant higher education to a diverse student population through innovative technology and experienced faculty, enabling the pursuit of personal and professional goals), Adjunct Faculty members provide quality and innovative instruction and meaningful engagement with our students to successfully achieve the relevant course, program, and degree level outcomes and support their academic success. - Prepare relevant, insightful, and engaging instructional materials and utilize existing course materials that support learning by CTU's student population. - Provide instruction in assigned courses (including applicable laboratory or work that is integral to the courses) that aligns with CTU's curricula and outcomes, instructional modalities, course technologies, and faculty expectations. - Engage and communicate with students to encourage their course participation and learning while maintaining mutual respect and professionalism. - Relate professional/industry experience to CTU's Professional Learning Model by the continuation of professional/technical skills development, introduction of professional/industry perspectives into courses, and active awareness of professional/industry trends and opportunities. - Maintain accessibility for and provide timely responsiveness to students, academic/faculty leadership, and University staff by telephone, CTU e-mail, and other appropriate means of communication. - Establish and maintain weekly office hours for student questions/support. - Assess student performance on course assignments and provide assignment feedback to support continued student growth and development. - Maintain appropriate documentation of student course activities. - Work with appropriate CTU teams (e.g., advising, academic/faculty leadership, and University staff) and leverage appropriate information to identify and support students who may be exceptional or challenged in their coursework and/or educational endeavors. - Refer students to appropriate co-curricular and extra-curricular resources (e.g., advising, tutoring, library, learning centers, and career services). - Participate in and contribute to CTU's academic governance through attendance at appropriate University/college/program meetings and participation in the academic assessment and institutional effectiveness process (including completion of appropriate surveys and participation in continuous improvement initiatives). - Successfully complete required new faculty certification training, course-specific technology/pedagogical training, annual ethics and information technology policy training, and annual faculty development requirements. - Provide periodic required documentation of ongoing and updated licensures, certifications, immunizations (as appropriate to the specific college/program), scholarship, and academic/professional experience (e.g., CVs/resumes). - Work closely with Program Chair and/or Lead Faculty (as appropriate). - Perform other responsibilities and abide by the appropriate policies and procedures contained in CTU's Faculty Handbook. Qualifications - Strong organizational and time management skills, with proficiency in meeting deadlines and urgency in responding to questions/requests. - Strong interpersonal and oral presentation/written communication skills. - Proficiency in working effectively, cooperatively, and flexibly in a team environment. - Proficiency with standard office and mobile applications (i.e., word processing, presentations, e-mail, calendaring, teleconferencing, text messaging, personal computers, and smart phones/tablets). Requirements - Significant online teaching experience preferred. - Minimum and preferred (if different) from an institution regionally accredited by an agency recognized by the U.S. Department of Education (or international equivalent), additional requirements driven by state licensing or accreditation considerations may apply; educational requirements from primary MCO. - Minimum Requirements: Master's Degree in Psychology or subfield; or out of field graduate degree with 18+ graduate semester hours in field/subfield; or out of field graduate degree with 5+ years' documented professional experience in field/subfield. - Preferred Requirements: Doctorate Degree in Psychology or subfield; 3+ years’ documented professional experience in field/subfield; and 3+ years’ documented experience teaching adult, non-traditional, and Active Duty Military/Veteran student learners in a higher education setting. Benefits - CTU generally compensates its Adjunct Faculty on a per quarter credit hour rate that takes into consideration a variety of factors, including campus (online and campus), degree level (undergraduate and graduate), and faculty rank (Instructor, Assistant Professor, Associate Professor, and Professor); the base rate for an Adjunct Faculty can range between $331.50 and $603.64 per credit hour. - Paid sick leave - 401(k) savings plan with company match - Employee Stock Purchase Plan (ESPP) - Company paid tuition assistance -- subject to approval - Employee Assistance Program (EAP) - Adoption assistance - Additional ancillary programs may be available - * Some benefits may vary by jurisdiction and are subject to eligibility.