We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. What You'll Be Doing: - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish What We're Looking For: - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn Experience in customer service or coordination is helpful, but not required Why This Role Stands Out: - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For: - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home Location Requirement: Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply Today If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. • Must be ready and able to train staff (current and new) on product features as well as everyday use. • Read multiple reports and try to identify billing trends for clients. • Present clients with additional products and features. • Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. • Assist clients in writing custom data converts and test these upon implementation. • Other duties as assigned.

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. The anticipated salary range for this position is $17.50- $20.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: - Medical, dental, and vision insurance, available on first working day - 401(k), eligibility after one year of service - Employee stock purchase plan - Tuition reimbursement ABOUT THE COMPANY Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer. JOB SUMMARY The purpose of this position is to offer support to the daily operations of the multiple branch offices specific to high acuity respiratory and pediatric population for ABC-Apria CRS division. This role is eligible for telecommuting. ESSENTIAL DUTIES AND RESPONSIBILITIES - - Work with Sales team, referrals and/or patients to gather missing documentation/information to meet insurance guidelines. - Answers phone calls from customers to provide introductory information to new customers, determine the quickest, most effective ways to answer a customer’s questions, troubleshoot common issues with a product or service, work with the branch team and other departments to find appropriate resolutions, and escalate queries and concerns when necessary. - Perform several processing duties for the Branch as necessary including, but not limited to creating and working with intakes, reviewing ACIS screens to assist customers; and confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, completing tasks in processing tools, monitoring faxes and performing data entry document triage. - Perform post-delivery work order confirmation and data entry. - Perform initial outbound calls, faxes, SMS texting to patients and referrals on receipt of orders. - Handle requests for audit/documentation purposes. May assist with document retrieval for billing purposes - Collect credit card/billing information as needed. - Assist with patient scheduling for delivery and pick up of equipment. - Carry out filing, and faxing records on a routine basis. - In addition to set up or return of equipment, may instruct patients, complete paperwork, explain insurance and out-of-pocket expenses, handle payments. - May perform outbound customer satisfaction calls to patients and referrals. - Performs other duties as required. SUPERVISORY RESPONSIBILITIES - N/A - Meets company minimum standard of Background Check Education and/or Experience - High school diploma or GED is required. - At least two years related experience in an office environment is preferred. Certificates, Licenses, Registrations or Professional Designations - N/A SKILLS, KNOWLEDGE AND ABILITIES - Good organizational skills. - Strong customer relations/problem solving. - Strong phone skills. - Strong interpersonal and teamwork skills. - Ability to multi-task effectively. - Ability to communicate effectively via phone using technology software electronically. - If participating in coordination, delivery, function testing or downloads of respiratory equipment, all applicable competency testing must be completed prior to conducting those activities. Computer Skills - Microsoft Office programs. - Basic printing/faxing/scanning. Language Skills - English (reading, writing, verbal). Mathematical Skills - Basic Math Skills PREFERRED QUALIFICATIONS SKILLS, KNOWLEDGE AND ABILITIES - Knowledge of DOT/FDA Regulations. Language Skills - Bilingual (reading, writing, verbal). Other Skills - Previous interaction with the Public in a service management industry. PHYSICAL DEMANDS While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). Possible lifting of equipment up to 50 lbs. WORK ENVIRONMENT Work is performed remotely The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: - Medical, dental, and vision care coverage - Paid time off plan - 401(k) Plan - Flexible Spending Accounts - Basic life insurance - Short-and long-term disability coverage - Accident insurance - Teammate Assistance Program - Paid parental leave - Domestic partner benefits - Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

Company Lumicera About Us Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. ._____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ______________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap. Pay Range USD $72,813.00 - USD $89,341.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8AM-5PM CT Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota,Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming. Overview Lumicera Health Services is seeking a Client Services Executive, Specialty to join our team! The ideal candidate for this position will work in PST. The Client Services Executive, Specialty supports the strategic and operational needs of specialty pharmacy payor clients and strategic accounts. This position reports to the Specialty Account Executive and interacts regularly with internal stakeholders including operations, clinical, finance, and analytics teams. The role serves as the primary liaison for client communications, implementation coordination, and issue resolution. The Client Services Executive, Specialty plays a key role in advancing the mission of Lumicera by ensuring client satisfaction, driving value-based initiatives, and identifying opportunities to enhance client outcomes. Through proactive engagement and strategic insight, the Client Services Executive contributes to the delivery of high-quality specialty pharmacy services aligned with client goals. Is this you? Find out more below! Responsibilities How do I make an impact on my team? - Manages implementation activities to ensure seamless onboarding of new specialty pharmacy clients. - Addresses incoming requests from the client. - Helps support needs from the Specialty Account Executive and the rest of the account management team. - Coordinates resolution of patient-specific needs by triaging issues across internal teams and external partners. - Supports financial assistance processes to help patients access therapy and reduce out-of-pocket costs. - Conducts claims reviews to identify trends, discrepancies, and opportunities for intervention. - Leads preparation and delivery of client business reviews to communicate performance and strategic alignment. - Delivers reporting and analytics to support client transparency, performance tracking, and decision-making. - Supports execution of value-based initiatives that align with client goals and improve patient outcomes. - Identifies strategic opportunities to expand client engagement and enhance service delivery. - Maintains accurate documentation of client interactions, issues, and resolutions in CRM systems. - Coordinates cross-functional efforts to ensure timely and accurate fulfillment of client requests. - Other duties as assigned Qualifications What our team expects from you? - Bachelor’s degree or equivalent work experience required - 3 years of experience in client services, account management, pharmacy, or healthcare operations required - Participate in, adhere to, and support compliance program objectives - The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Lumicera? - Top of the industry benefits for Health, Dental, and Vision insurance - 20 days paid time off - 4 weeks paid parental leave - 9 paid holidays - 401K company match of up to 5% - No vesting requirement - Adoption Assistance Program - Flexible Spending Account - Educational Assistance Plan and Professional Membership assistance - Referral Bonus Program – up to $750! #LI-Remote Location : Address Remote Location : Country US