Overview Enterprise Business Systems Lead LOCATION: Remote, U.S. JOB STATUS: Full-time CLEARANCE: N/A CERTIFICATIONS: Sec+, Environment Certs TRAVEL: Less than 10% Astrion has an exciting opportunity for an Enterprise Business Systems Lead. The Enterprise Business Systems Lead is responsible for the design, implementation oversight, support, and continuous improvement of Enterprise Business Systems, integration, and related platforms and technologies. This role serves as a key liaison between business function stakeholders and functional operation Subject Matter Experts (SMEs), Enterprise IT services, and Cybersecurity teams to ensure systems operate efficiently, securely, and in alignment with organizational objectives. The Enterprise Business Systems Lead manages the Enterprise Business Systems team, enters and tracks service requests, supports enterprise application operations, coordinates system integrations and automation efforts, creates and maintains the data management framework, and ensures effective internal and external communication, documentation, and collaboration across functional teams. REQUIRED QUALIFICATIONS / SKILLS - Education/Experience: - Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Administration, or a related field. - Current relevant IT Industry (minimum CompTIA Security+) and Environment certification(s) (Cloud+, MS Certified Solutions Associate (MCSA/MCSE), CCNA, Azure, and/or other relevant certifications) that meet DoD 8140 requirements. - In addition to the education/experience requirements above: - 8-10+ years of experience supporting enterprise business systems, enterprise applications, or IT service operations. - Extensive experience implementing system integrations, workflow automation, and business intelligence tools. - Experience supporting enterprise applications such as ERP (Deltek Costpoint preferred), HRIS (UKG preferred), EVM, workflow automation, and collaboration platforms. - Experience with data warehouse and database management systems and the ability to run queries and analyze data (PowerBI preferred) - Experience with system testing, requirements gathering, and documentation. - Knowledge of enterprise cybersecurity practices and compliance considerations. - Experience coordinating with cross-functional IT teams including infrastructure, cybersecurity, and application development. - Experience working with enterprise service desk platforms and IT service management (ITSM) processes. - Familiarity with AI governance frameworks and enterprise AI tools is preferred. DESIRED CERTIFICATIONS - ITIL Foundation or higher certification - Certified Business Analysis Professional (CBAP) or similar business analysis certification - Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) - Microsoft Power Apps or Azure, Deltek CostPoint, or other enterprise platform certifications - Other data analytics or business intelligence certifications RESPONSIBILITIES Duties include, but are not limited to: - Serve as the primary liaison between functional business stakeholders and technical teams to gather requirements, translate business needs into technical specifications, and recommend system solutions that support operational goals. - Lead the support, configuration, and continuous improvement of enterprise business systems and applications, ensuring secure operation, system reliability, and alignment with organizational policies and compliance standards. - Encourage and engage with Business Systems incident/request management, ensuring timely acknowledgement, communication, resolution tracking, and adherence to service level expectations. - Coordinate system enhancements, integrations, and automation initiatives to improve business processes, operational efficiency, and data accessibility across enterprise platforms. - Manage stakeholder communication by providing regular updates on system initiatives, addressing system issues, gathering user feedback, and guiding resolution strategies. - Support enterprise data management and reporting through database queries, data analysis, and business intelligence tools to enable informed decision-making. - Collaborate with Enterprise IT, Cybersecurity, and Quality teams to standardize system configurations, maintain documentation, and support governance frameworks including emerging technologies such as generative AI. - Provide leadership in documentation, service desk workflows, user guidance, and operational processes to ensure consistent support and effective system utilization across the organization. - Coordinate with internal teams to support enterprise system assets, infrastructure dependencies, and operational resources required for business system platforms. - Assist in developing user guides, service desk workflows, templates, and support procedures. - Lead workshops and working sessions to gather system requirements and develop solutions. - Coordinate team coverage and project continuity through effective scheduling and leave coordination.

At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX – The Diagnostic Network®. DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories. Position Summary: The Precision Medicine Expert (PME) role will proactively engage with stakeholders within the US Laboratory network, on behalf of Diaceutics and our Pharma partners. PMEs will primarily engage with Laboratory stakeholders including but not limited to Pathologists, Laboratory Managers, Department Leads and other decision-making stakeholders, virtually as well as face-to-face where required, through defined virtual tools, following defined engagement methodologies. PMEs will leverage key relationships within Diaceutics Network, along with the PME’s personal network, combined with pharma supported targeted account lists, to develop new or continue existing relationships to drive awareness and education of our Pharma partners’ goals. The goals will be aligned with laboratories, including disease state awareness, a companion diagnostic, or any other laboratory test or diagnosis providing therapeutic eligibility for our Pharma partner. The team will be viewed as the “go-to expert” within the US for diagnostic information aligned to our Pharma partners and be responsible for proactive engagement with assigned target institutions. Duties and Responsibilities: - With a primary focus on engaging with professionals associated to diagnostic testing laboratories, provide a valuable service in delivering awareness materials to pathologists and other key laboratory staff in the implementation of new and developing diagnostic testing to support patient-specific therapy options in the US. - Establish and grow a database of stakeholders and form meaningful relationships within target accounts, to drive scientific exchange within the biomarker testing community. - Undertake interview-style discussions with lab stakeholders and Key Opinion Leaders (KOLs) and accurately record feedback, answers and insights for the use of driving Diaceutics’ and Pharma understanding of the testing landscape, capabilities and lab-specific workflows. - Be key in the development of core relationships as well as the collaboration with Diaceutics, laboratories and Pharma partners to identify impactful solutions and continuous improvement to drive diagnostic testing adoption, and access to sufficient educational material to alter the diagnostic landscape. - Support the exchange of ideas, identification of barriers to adoption and represent laboratory staff on behalf of our Pharma partners, to appropriately support both our customer and partner needs, - Be responsible for effectively communicating with targeted stakeholders using effective listening, proper terminology, and approved messaging, drawing on your experienced scientific knowledge, understanding of the diagnostic testing landscape and approved educational materials to support program objectives. - Maintenance of thorough knowledge of the Client product(s) and program are essential, as is an ability to convey key scientific messaging and understanding to all target stakeholders as well as to our Pharma partners. - Identify and drive the formulation of relationships with key stakeholders within the lab space, to establish repeatable and ongoing interactions to support long-term network growth and network accessibility. - Regularly and timely communicate with the Diaceutics Leadership, members of the client matrix team, and members of various home office support teams, as required. - Preparation of regular performance reports and progress metrics for management will be required, as well as maintenance and management of client CRM systems to effectively track program progress. - Hold the responsibility of fully complying with all laws, regulations and Diaceutics’ policies, Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations and terms and conditions prescribed in the PDMA Guidelines or similar country and/or local applicable regulations. - Participate in teleconferences and live National, regional and meetings and training sessions and represent client at National and/or local conventions when requested. - Perform special projects and assignments as directed by the manager. - Part of the assigned time will require infrequent travel to laboratory sites in the US to represent Diaceutics and our Pharma partners on behalf of the assigned program of work. - Other duties as assigned. Key Attributes Required: - Network and engagement: demonstratable experience in identifying and connecting with potential prospects and lab stakeholders, with the ability to obtain access to target roles and decision makers to provide detailed insights into current lab practices. - Testing and Diagnostics: A robust understanding of the testing practices and diagnostic pathways for pathology and oncology, as well as knowledge of the laboratory network within the US is desirable, however the aptitude to understand and digest key scientific communication messaging and be able to engage in conversation with lab stakeholders to convey this messaging and answer set questions is necessary. - People Skills: capability to work within a team is sought, combined with an ability to engage with individuals outside of Diaceutics and drive growth within a stakeholder network, where individual working will be most common. - Customer Service / External Impact: the successful candidate should have a strong awareness of customer relationship considerations, as they personally represent Diaceutics and our strategy, while maintaining focus on target-driven productivity. An ability to speak to both laboratory senior staff as well as Pharma leadership in both a scientific and collaborative way will be required. - Decision-Making: as the strategy continues to develop, setting an example, progressing methodologies, maintaining consistency and simultaneously insisting on high quality standards will call for an authoritative yet strategic approach. Taking ownership and showing initiative while working within a focused team will be required. - Initiative and Independence: This role will be primarily working as an individual, representing Diaceutics and our Pharma clients, while also contributing to overall team success and goal adherence. The ability to self-schedule, problem solve, outline plans to drive KPI adherence and to be self-sufficient while supported by a leadership team, will be required to drive program success. Knowledge and Specialist Skills: - A post-graduate degree preferred but not essential, with experience in a scientific field, or other experience demonstrating an understanding of diagnostic laboratory testing processes. - Strong relationship building and contact identification skills are required, with experience in engaging with stakeholders on an individual basis. - Clinical acumen in the oncology and or diagnostic space preferred, with confidence in engaging with laboratory stakeholders. - An entrepreneurial mindset and a strong desire to work at the forefront of personalized medicine and transform oncology care to benefit patients across - Excellent verbal, written and communication skills. - Ability to successfully pass all client and Diaceutics training. - Work successfully in a highly compliant environment. - Strong collaboration skills and the willingness to work independently as well as a team member with multiple priorities. - Experience in oncology, biotech, life science, diagnostic space or sales preferred. - Strong technical background in molecular biology, genomics, immunohistochemistry, or immunology space preferred, with a specific focus on lab technology desirable. - Existing relationships with oncologists and/or pathologists desired, with an essential understanding of the US laboratory network and its stakeholders. - Located in the US - Ability to travel infrequently. Life at Diaceutics: Culture is a powerful driver of Diaceutics’ success and growth. Our culture is an outcome of our ‘One Diaceutics’ Behaviors. These behaviors set out a promise and an expectation of what it means to work at – and with – Diaceutics. We exist because we Care Deeply about our patients and customers. To Be Bold, we pioneer, we innovate, and we think big. We take responsibility, and we are driven and determined to Make an Impact. We prioritize collective success and when we win, we Succeed Together. We are excited by change and driven by progress. We Don’t Stand Still. We are a multi-cultural, diverse team spanning 16 countries around the world. All of our employees work remotely or in a hybrid model, collaborating together as a global community. We hire smart, fun people who care about our mission and about each other. Some interesting points about us: ·       Training and development opportunities ·       Remote, Virtual Working and Hybrid Working based on location to offices ·       Flexible Working incl. Flex Day Program ·       Share Incentive Plan ·       Increase of Annual Leave with tenure ·       401k Matched Contribution ·       Healthcare (including Vision and Dental) and Additional Benefits ·       Life Insurance ·       Group Income Protection ·       Enhanced Maternity and Sick Pay Provisions ·       Robust Performance Management Framework and Individual Growth Plan ·      Attractive  Staff Referral Scheme ·       Dedication to a positive working culture with regular health and wellbeing activities and an annual company get-together We are an equal opportunities employer and we welcome applications from all suitably qualified persons. Please see link below to our Candidate Privacy Statement - https://www.diaceutics.com/privacy-statement

• Partnering with stakeholders to analyze challenges and deliver scalable solutions for business success. • Driving requirement discussions, documenting needs, and presenting clear insights to stakeholders and teams. • Collaborating with teams to deliver timely, business-aligned solutions. • Coordinating and leading user acceptance testing and resolving user issues post go-live • Developing an in-depth understanding of applications, the data model, and its mapping to the various business processes.

• Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. • Develop supporting process flows. • Conduct analysis of existing business processes; recommend process improvements. • Build and implement new solutions in SAP S/4 HANA related to Finance process improvements. • Develop training materials and conduct training sessions with business users to improve adoption and efficient use of all systems related to the Finance job functions. • Create and manage workflows in SAP S/4 HANA to enhance finance processes. • Assist in the evaluation of third party tools for feasibility and impact to the business. • Design and implement integrations between SAP S/4 HANA and external systems • Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams. • Create design documentation based on business requirements. • Communicate effectively with business users on the status of enhancements and projects. • Develop comprehensive test plans with users, coordinate test activities and/or help execute test components. • 1st level of support for all finance users and monitoring of all messaging throughput from other financial systems