The Account Technology Strategist (ATS) plays a pivotal role in aligning technologies with customer business objectives and challenges, fostering innovation and broad adoption. The ATS works closely with a specific set of Enterprise customers, understanding their needs and the challenges they need to overcome. The ATS then guides each customer to retain and grow their use of Citrix technologies to achieve their objectives and create business value This role is mapped to our Enterprise Industry region and will report to the Account Technology Strategist (ATS) leader for that region. Those applying for the role should be based in Italy. Travel to the office, customers and events is expected as part of the role and can be as much as 60% *Although aligned with the Lead ATS level, we are open to considering exceptional candidates for a higher-grade ATS role when appropriate. Duties and Responsibilities As a seasoned technology professional with field experience, account technology strategists operate within the Citrix Customer Sucess function; the ATS role: ​ - Understands and leverages industry trends and insights. - Is accountable for assessing and delivering the potential of Citrix products to meet our customers’ business needs. - Provides technical expertise for the Citrix Platform throughout the entire customer lifecycle. - Achieves trusted advisor status and is known as a customer advocate. - Has strong knowledge of their customers' use cases and understands which Citrix solutions can be used to deliver increased value for these use cases. - Conducts product demonstrations and technical presentations remotely or at customer locations and Citrix facilities. - Orchestrates and coordinates cross-functional resources to ensure customer needs are met. - Has the ability to present and build complex, multi-product proof of concept solutions to gain customer commitment for our technology. - Assists with overcoming technical and competitive objections and accelerates adoption. - Manges their professional network of key decision-makers within their assigned accounts and develop extended relationships beyond our current contacts. - Has the ability to engages at both the technical decision maker and executive level within their customer. - Take a proactive approach to developing their customers, progressing initiatives and helping deliver customer outcomes - Serves as an external spokesperson and evangelist for Citrix’s vision and associated technologies. - Maintains and updates account intelligence within our systems of record. Required Experience/Skills The successful candidate will be able to demonstrate deep understanding and experience of: - Citrix's competitive domain and technologies, such as end user compute, desktop as a service, virtual desktop infrastrcutre, application delivery and zero trust network access. - Managing a variety of customer or partner stakeholders to achieve speciic outcomes. - Prioritising their workload, context-switching between customers and projects as demands change. - Diffusing technical or political situations with partners and customers. - Operating in a fast and dynamic business environment. The successful candidate must also: - Be flexible, dependable and capable of quickly learning new products and technologies. - Exhibit a strong work ethic and a positive attitude; remaining accountable for actions and progress within their initiatives. - Maintain accurate records and complete required administrative activities in our systems of record (e.g. expenses, CRM updates, feedback questionnaires). - Possess excellent oral and written communications skills - Be able to travel meet with customers, partners and attend corporate events & meetings. As this specific role sits within the Industry team, any knowledge of Telecommunications, Media, Technology or ISV organisations would be beneficial. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Welcome to Xelon – where technology meets innovation and customer centricity. As we continue to expand, we are looking for a Head of Platform & Technology (100%) Member of the Management Team to join our team. In this role, you will own our entire technical organization. This is not a coordination role. This is not a committee seat. You will be the single technical leader at Xelon — responsible for the platform, the product, the team, and customer-facing architecture work. When technical decisions are made at Xelon, you make them. At Xelon, we deliver secure, scalable, and automated Swiss cloud infrastructure for the next generation of digital services. From IaaS to SaaS, our platform powers workloads in regulated industries like technology, finance, insurance, and public services. Our solutions - Xelon Cloud, Xelon Secure+ and Xelon HQ combine reliability, automation, sovereignty, and simplicity in one ecosystem. We are on a mission to become the #1 Swiss Cloud Enabler, and we are growing a team of people who want to shape the future of cloud infrastructure and software operations. Tasks Your role and your responsibilities The Head of Platform & Technology role is responsible for leading Xelon’s entire technical organization and ensuring strategic clarity, operational excellence, and strong cross-functional alignment across platform, product, architecture, and technical leadership. Your key areas of responsibility include: Technical Leadership - Lead, develop, and grow the technical team of 10 (3 direct reports). - Build a culture of ownership, accountability, and mutual trust. Platform - Overall ownership of the Xelon Platform - consisting of the Xelon Public Cloud and Private Clouds as well as ancillary services and the proprietary cloud management platform Xelon HQ. - Be the primary point of contact for the CEO in all technical matters. - Design cloud and hybrid infrastructures tailored to customer needs (VMware, Kubernetes), ensuring scalability, high availability, and cost-effectiveness. - Produce and maintain architecture documentation, including blueprints, data flow diagrams, and system integration overviews. - Collaborate with Engineering and DevOps to ensure solutions are implemented consistently and align with Xelon’s technology strategy. - Integrate compliance and security standards (SOC2, ISO 27001, GDPR). Product - Own the product roadmap from insight to delivery. Define what Xelon builds next and make it commercially compelling. - Translate customer requirements into cost models and technical feasibility assessments. Artificial Intelligence - Lead Xelon's AI Council and drive AI secure, compliant AI adoption across the company. - Help building AI-focused service offerings. IT Operations - Act as strategic counterpart to the Cloud Infrastructure Lead - owning infrastructure direction, incident escalation governance, and the roadmap toward a converged platform operations model. - Support on call organization on exceptional basis. DevOps - Act as strategic counterpart to the DevOps Lead - owning CI/CD and toolchain direction, Cloudpilot split coordination, and the roadmap toward a converged platform operations model. Information Security - Act as strategic counterpart to the Information Security Lead. Solution Architecture - Lead customer-facing cloud and Kubernetes engagements. - Act as a technical advisor in customer workshops, discovery sessions, and RFP processes. - Provide technical validation for offers and onboarding plans to ensure feasibility and alignment with Xelon’s platform. - Support Sales with technical solution narratives, contributing to a stronger value proposition for prospects. - Develop reusable templates and solution patterns to shorten pre-sales cycles and ensure consistency in delivery. Finance - Own overall Platform & Technology budget. - Orchestrate Platform & Technology spend management. Requirements Who you are The most important thing you bring on day one is not a certification. It is the drive to take ownership of everything technical at Xelon - and the ability to bring your team along with you. - You walk into a new company and ask 'What needs fixing?' before 'What is my process?' - You make your team better - through clarity, presence, and genuine investment in their growth. - You earn customer trust by listening carefully and architecting with precision. - You are direct with leadership - you say what is broken and what you need. - You think in outcomes: what ships, what works, what customers can buy. - You stay close enough to the technology to challenge, validate and guide - without becoming the execution bottleneck for the teams. Must-haves - Technical expertise: At least 10 years of experience in the area of cloud, IT infrastructure, datacenter services, hosting, networking and/or virtualization. - Leadership: Proven track record leading a technical team of 5+ people - trust and accountability, not just authority - Managing technical progress: Experience leading technology organizations through platform transitions, structural change or scaling phases - K8s: Hands-on Kubernetes expertise - you design and validate K8s architectures yourself - Cloud: Hands-on Cloud experience - public, hybrid, private clouds; hyperscaler solutions; IaaS, PaaS, SaaS. - Product: Product ownership experience - you have defined and driven a product roadmap, not just contributed - The ownership drive: you take initiative, close gaps, and do not wait to be told - (Swiss) German & English: You speak both German and English fluently and you are able to communicate confidently and flawlessly in both - in spoken and in written form. Additionally, you are able to effortlessly follow a conversation in Swiss German. Nice-to-haves - Entrepreneurial Spirit: You are characterized by a self-motivated drive to explore new opportunities, a willingness to take initiative as well as to seek and provide solutions and a strong commitment to contribute to a culture of continuous improvement. - Swiss German and other additional Languages: Any language additional to the required ones is considered a plus; Swiss German is an asset in this role. - A feel for processes: You contribute ideas on how we can further optimize internal and customer-facing processes. Benefits What Xelon Offers - Rewarding compensation: Competitive salary with performance-based incentives tied to the company's growth and success. - A senior leadership role with real authority over technical direction and meaningful influence on company strategy. You have a dedicated seat in the management team of the company, and you step on a clear path to becoming CTO as the company grows. - Young, dynamic & capable team: You take over a capable team that wants strong, clear leadership. Together we build the next Swiss cloud platform as we achieve our goals and celebrate our successes. - Creative freedom: The opportunity to make own and guide technical roadmap of a well-established tech scale-up. - Flexible working hours & remote options: Work when and where you are most productive. Join our mission Do you feel like you are the person that would complete our team? Are you ready for a new challenge? Then apply now! We look forward to hearing from you The Xelon Team

• Manage and contribute to your project and company full-time, collaborating with OCV and leveraging OCV resources including, and not limited to, CEO sourcing • Conduct customer discovery and leverage iterative feedback to build a commercial arm around your OSS project • Grow your open-source community alongside your business, advancing OCV’s mission

• Building our MVP educational homeowners platform • Influencing our tech stack • Building our credit card origination flow • Defining our culture • Architecting core product infrastructure to enable us to go from 0-to-1 • Recruiting, developing, and retaining top talent • Traveling to meet the team in LA, France or Colombia