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Salesforce AI & Automation Associate
Location
United Arab Emirates
Posted
68 days ago
Salary
0
Seniority
Mid Level
Job Description
Salesforce AI & Automation Associate
Max Accelerate
• Support the creation of chatbots and virtual agents using Salesforce Einstein AI & AgentForce solutions. • Assist in configuring Salesforce Flow, Omni-Channel Routing, and AI-driven case management. • Work with third-party AI and automation tools (e.g., ChatGPT, NLP services, RPA tools). • Learn how to integrate AI-powered workflows across different platforms to improve efficiency. • Work directly with clients to understand their needs and guide them through the AI journey. • Assist in training client teams on using AI-powered service and sales tools. • Help design and implement custom AI solutions based on business requirements. • Provide ongoing support and mentorship to customers at every stage of AI adoption. • Assist in building and automating customer interactions using AI-driven tools. • Support cross-platform AI integrations, including non-Salesforce automation solutions. • Work with senior engineers to test, refine, and improve AI-powered service experiences. • Stay updated on AI trends inside and outside the Salesforce ecosystem. • Collaborate with sales, service, and technical teams to implement AI solutions. • Participate in training sessions and mentorship programs to develop expertise in AI and automation.
Job Requirements
- Basic understanding of Salesforce (Service Cloud, AgentForce knowledge is a plus).
- Some experience or coursework in AI, automation, or workflow tools.
- Interest in AI-powered customer service tools, chatbot development, and automation platforms.
- Familiarity with third-party AI platforms (e.g., OpenAI, RPA tools, Google AI, Azure AI) is a plus.
- Eagerness to learn new technologies and work across multiple AI ecosystems.
- Willingness to learn quickly and adapt to new AI technologies.
- Comfortable working directly with clients and providing AI mentorship.
- Excellent communication skills to explain AI-driven solutions to non-technical users.
- Problem-solving mindset with attention to detail and structured thinking.
- Curiosity and passion for AI, automation, and customer service improvement.
Benefits
- Why Join Kompetenza?
- ✅ Transition from recruitment to IT business development – grow your career in high-value IT sales.
- ✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand.
- ✅ High earning potential – competitive salary with commission-based incentives.
- ✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US.
- ✅ Remote-friendly work environment – flexible working location and schedule.
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