Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: As a Staff Site Reliability Engineer on the Platform team, your role will be crucial in helping us design, scale, and manage our growing AWS-backed services for millions of connected IoT devices, mobile, and SaaS users. Your expertise in cloud-native and highly elastic service design and scaling practices is going to ensure our growing services, as well as new products and features operate smoothly and without manual intervention to achieve Motive’s strong 99.99% availability SLOs. Leveraging and advancing our robust and fully-codified infrastructure and Kubernetes environment, paired with AWS components that require thoughtful implementations, and of course advanced troubleshooting with teams, you can be a large part of Motive’s growth to the next million devices and beyond. What You’ll Do: - Collaborate with other engineering and product teams to design and build the infrastructure and services required to deliver new features to customers in a cloud-native and event-driven fashion. - Leverage and progress our IaC (Terraform) and CM (Helm) code and strategies for advanced scaling and self-service usage by engineering teams. - Identify and remove bottlenecks from systems in production throughout AWS services and with our Kubernetes platform. - Ensure 99.99% customer-facing uptime. - Continuously improve the monitoring and alerting capabilities of our platform, enabling us to be proactive instead of reactive. What We’re Looking For: - 8+ years of professional SRE/DevOps experience, and a demonstrated ability working on high volume production systems - Demonstrable systems architect expertise, solving complex technical problems and implementing company wide solutions. - Advanced knowledge of AWS services and technologies (ALB/ELB, IAM permissions, DynamoDB, SNS, EKS/Fargate, etc.) - Experience with infrastructure as code and configuration management (Terraform and Helm charts especially) to design and provision new services - Knowledge of Python, Bash or other scripting languages. Knowledge of Ruby or Golang is a plus. - High-level of ownership and drive to work with others and see improvements through to production. Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits. The compensation range for this position will depend on where you reside. For this role, the compensation range is: United States $164,000—$226,000 USD Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.