Resource Coordinator (Telecom Services) Remote – Turkey (Open to Syrian / Arabic Speakers) Full-Time – Permanent About Azurreo Azurreo is an international company specialized in telecommunications and technology services. For more than 15 years, we have supported global clients in the deployment, testing, and coordination of telecom infrastructure across multiple countries. Our teams work remotely across different regions, supporting: - Mobile network testing (2G, 3G, 4G and beyond) - Telecom resource management - International project coordination We operate in a structured, performance-driven environment, where reliability, organization, and execution are key. Role Overview We are looking for a Resource Coordinator to support our international telecom operations. In this role, you will be responsible for managing and tracking telecom resources used by engineers and teams worldwide, ensuring that all services are available, active, and properly monitored at all times. You will work with different types of telecom resources, including: - SIM cards and mobile data - Landlines and VoIP systems - SMS services - Streaming platforms - ERC and other telecom-related services This is a process-driven role that requires attention to detail, consistency, and the ability to handle multiple tasks in parallel. Tasks Resource & Request Management - Manage incoming requests from internal teams and clients - Allocate telecom resources based on availability - Ensure requests are handled accurately and within deadlines Resource Tracking & Monitoring - Track usage, allocation, and availability of all resources - Monitor balances and ensure services remain active - Perform recharges and updates when required Multi-Resource Management - Manage multiple types of services (SIM, VoIP, landline, SMS, streaming, ERC) - Ensure all resources are functional and accessible at all times Data & Reporting - Maintain structured trackers using Excel or Google Sheets - Ensure data accuracy and consistency - Document all actions for reporting and traceability Daily Execution - Handle multiple requests simultaneously - Follow structured processes and workflows - Identify issues and escalate when needed Requirements Required - Minimum 2 years of experience in Customer support, Coordination, Operations or tracking roles. - Good English level (written and spoken) - Strong skills in Excel or Google Sheets - Experience working in structured environments - High attention to detail and reliability Preferred - Experience in telecom or IT environments - Experience with ticketing systems - Experience working with international teams We are looking for someone who is: - Organized and disciplined - Comfortable with repetitive but important tasks - Reliable and consistent - Able to manage workload and priorities - Strong in communication and follow-up Benefits Work Conditions - 100% remote (based in Turkey) - Full-time position (Monday to Friday) - Working hours: 9:00 AM – 6:00 PM (local time) - 1-hour break Overtime - Required depending on operational needs - May include early or late work due to time zones - Fully compensated Why Join Azurreo - Stable, full-time remote position - International work environment - Clear processes and structured work - Long-term growth opportunity Important to Know This role: - Is structured and process-driven - Requires consistency and attention to detail - Includes overtime when needed It is best suited for candidates who value stability, structure, and long-term work. Apply If you are reliable, detail-oriented, and ready to work in an international environment, we encourage you to apply.

Resource Coordinator (Telecom Services) Remote – Syria Full-Time – Permanent About Azurreo Azurreo is an international company specialized in telecommunications and technology services. For more than 15 years, we have supported global clients in the deployment, testing, and coordination of telecom infrastructure across multiple countries. Our teams work remotely across different regions, supporting: - Mobile network testing (2G, 3G, 4G and beyond) - Telecom resource management - International project coordination We operate in a structured, performance-driven environment, where reliability, organization, and execution are key. Role Overview We are looking for a Resource Coordinator to support our international telecom operations. In this role, you will be responsible for managing and tracking telecom resources used by engineers and teams worldwide, ensuring that all services are available, active, and properly monitored at all times. You will work with different types of telecom resources, including: - SIM cards and mobile data - Landlines and VoIP systems - SMS services - Streaming platforms - ERC and other telecom-related services This is a process-driven role that requires attention to detail, consistency, and the ability to handle multiple tasks in parallel. Tasks Resource & Request Management - Manage incoming requests from internal teams and clients - Allocate telecom resources based on availability - Ensure requests are handled accurately and within deadlines Resource Tracking & Monitoring - Track usage, allocation, and availability of all resources - Monitor balances and ensure services remain active - Perform recharges and updates when required Multi-Resource Management - Manage multiple types of services (SIM, VoIP, landline, SMS, streaming, ERC) - Ensure all resources are functional and accessible at all times Data & Reporting - Maintain structured trackers using Excel or Google Sheets - Ensure data accuracy and consistency - Document all actions for reporting and traceability Daily Execution - Handle multiple requests simultaneously - Follow structured processes and workflows - Identify issues and escalate when needed Requirements Required - Minimum 2 years of experience in Customer support, Coordination, Operations or tracking roles. - Good English level (written and spoken) - Strong skills in Excel or Google Sheets - Experience working in structured environments - High attention to detail and reliability Preferred - Experience in telecom or IT environments - Experience with ticketing systems - Experience working with international teams We are looking for someone who is: - Organized and disciplined - Comfortable with repetitive but important tasks - Reliable and consistent - Able to manage workload and priorities - Strong in communication and follow-up Benefits Work Conditions - 100% remote (based in Syria) - Full-time position (Monday to Friday) - Working hours: 9:00 AM – 6:00 PM (local time) - 1-hour break Overtime - Required depending on operational needs - May include early or late work due to time zones - Fully compensated Why Join Azurreo - Stable, full-time remote position - International work environment - Clear processes and structured work - Long-term growth opportunity Important to Know This role: - Is structured and process-driven - Requires consistency and attention to detail - Includes overtime when needed It is best suited for candidates who value stability, structure, and long-term work. Apply If you are reliable, detail-oriented, and ready to work in an international environment, we encourage you to apply.

Role Overview Our company is increasing our remote team and is looking for individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is preferrable for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team. Primary Responsibilities Support clients by organizing and coordinating customized service arrangements Research and review available options to match client needs and preferences Secure and verify reservations to ensure details are accurate Maintain professional communication through phone and email Assist with schedule updates, adjustments, and general service inquiries Keep client information and documentation organized and up to date Participate in training sessions What We Provide Fully remote capability Flexible schedule Ongoing training and learning resources Supportive team setting Qualifications Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain Must be at least 18 years old Strong written and verbal communication skills in English Reliable internet access and smartphone (computer is also highly recommended) Previous customer service experience is a plus

Role Overview Our company is expanding our remote team and is seeking candidates who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is ideal for individuals who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team. Primary Responsibilities Support clients by organizing and coordinating customized service arrangements Research and review available options to match client needs and preferences Secure and verify reservations to ensure details are accurate Maintain professional communication through phone and email Assist with schedule updates, adjustments, and general service inquiries Keep client information and documentation organized and up to date Participate in training sessions What We Provide Fully remote capability Flexible scheduling Ongoing training and learning resources Supportive team culture Qualifications Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain Must be at least 18 years of age Strong written and verbal communication skills in English Reliable internet access and smartphone (computer is also highly recommended) Previous customer service experience is beneficial but not required