Role Overview Our company is increasing our remote team and is looking for individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is preferrable for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team. Primary Responsibilities Support clients by organizing and coordinating customized service arrangements Research and review available options to match client needs and preferences Secure and verify reservations to ensure details are accurate Maintain professional communication through phone and email Assist with schedule updates, adjustments, and general service inquiries Keep client information and documentation organized and up to date Participate in training sessions What We Provide Fully remote capability Flexible schedule Ongoing training and learning resources Supportive team setting Qualifications Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain Must be at least 18 years old Strong written and verbal communication skills in English Reliable internet access and smartphone (computer is also highly recommended) Previous customer service experience is a plus

Role Overview Our company is expanding our remote team and is seeking candidates who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is ideal for individuals who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team. Primary Responsibilities Support clients by organizing and coordinating customized service arrangements Research and review available options to match client needs and preferences Secure and verify reservations to ensure details are accurate Maintain professional communication through phone and email Assist with schedule updates, adjustments, and general service inquiries Keep client information and documentation organized and up to date Participate in training sessions What We Provide Fully remote capability Flexible scheduling Ongoing training and learning resources Supportive team culture Qualifications Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain Must be at least 18 years of age Strong written and verbal communication skills in English Reliable internet access and smartphone (computer is also highly recommended) Previous customer service experience is beneficial but not required

Job Title Client Billing Location Remote (TN, GA, AL, FL, NC, SC, KY) Job Type Full-Time Department CBO Client Billing Pay $37,400 About MedSrv, LLC As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion. Position Overview We’re looking for a Client Billing Representative to join our growing team. The Client Billing Representative will be responsible for researching unpaid, underpaid, denied or unresolved insurance balance client accounts submitted to various health care payers. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management. What You’ll Do - Review research billing grids, protocols, and coverage analysis to determine correct study is being performed and billed. - Review and correct pre-bill claim edits related to research protocols. - Works closely with Cash Management department to provide necessary back-up for payments made via credit card.  - Review A/R with contracts to verify charges are entered per contract to ensure contract compliance. - Research payment discrepancies and provide evidence to posting. - Answer internal and external calls and answer questions pertaining to accounts. - Makes manual corrections to invoices via PDF creator for invoices. - Communicate with Supervisor any issues regarding billing discrepancies - Monitor research account details for non-payments, delayed payments, and other irregularities. - Complete full audits of research clients. - Investigate and resolve customer queries. - Process adjustments. - Provide supervisor with details regarding any trends or severely aged A/R What We’re Looking For - Education: High school diploma or equivalent (required). - Experience: At least 1 year of related experience preferred; equivalent training/education considered. - Strong attention to detail and problem-solving skills. Physical Requirements - Able to work at a computer for extended periods. - Occasionally lift up to 15 lbs. Why Join Us? - Work with a team that values faith, integrity, and compassion. - Supportive, inclusive, and casual work environment. - Training and development to help you grow. - No weekends – enjoy work-life balance. - Competitive benefits, paid time off, and 401k with match. Ready to make a difference in healthcare? Apply today and join MedSrv — where we guide by faith and serve with heart.

Title: Hawk Link Coordinator Location: Lawrence KS United States Position Overview Hawk Link Coordinators at the University of Kansas are charged with implementing initiatives to advance Hawk Link’s position as a campus-wide student support system. Hawk Link Coordinators utilize proactive outreach and innovative engagement strategies to promote the academic, professional, and personal success of all Jayhawks with special emphasis on first-generation and Pell-eligible college students. These initiatives are also in alignment with institutional/unit/division goals to improve access and retention at the University of Kansas. The Hawk Link Coordinator will cultivate opportunities designed to facilitate a successful transition to college through graduation and beyond alongside a team of professional staff cross-trained to provide holistic support. Reporting to the Director, this position assists students with navigating campus, identifying campus resources, and accessing opportunities for academic and professional development. Unit Overview: Hawk Link is a campus-wide student support program designed to support the retention, academic success, and career pathway preparation of KU undergraduate and graduate students. Through holistic engagement and cross-trained support, Hawk Link provides student-facing services, programming, scholarship management and community building. Hawk Link is part of Academic Success Initiatives within Academic Affairs at KU, along with Academic Success Operations, the Military-Affiliated Student Center, and Academic Success Navigators. Academic Success Overview: Academic Success advocates for and strategically advances education at the University of Kansas. We work with students from orientation to graduation, providing them with high-quality, data-driven academic and career advising, targeted academic support systems and networks, and empowering and engaging experiential learning. We serve the university, coordinating with faculty, staff, and students throughout KU to further educational initiatives and strategic goals. Job Description 60% Student Support and Engagement - Participate in targeted calling campaigns, each with a specific call to action, including campaigns that support students as they transition to college and campaigns that help mitigate barriers to progression. - Provide oversight and participate in all aspects of KU's Tri-Alpha Honors Society including development of mentorship opportunities, organization of chapter meetings and chapter events including the annual induction ceremony, and webpage development. - Deliver a defined communication strategy to students identified in KU's early intervention system and directly link students to support services offered through Jayhawk Academic Advising, Financial Aid & Scholarships, Student Access Center, Wingspan, Counseling & Psychological Services and other departments across campus as appropriate. - Provide same-day responses to students using the Hand Raise feature in EAB (Jayhawk GPS/Navigate 360) to quickly and efficiently problem-solve by connecting students with information, providing referrals, and scheduling appointments as needed. - Document and maintain all communication with students resulting from appointments, email, phone, and walk-ins using university-approved systems. - Hold a caseload of approximately 200 Jayhawk Jumpstart students and use innovative proactive outreach to support students as they progress through their first year at KU and beyond. - Develop rapport and productive relationships with students by creating a community of care that allows students to grow and thrive. - Work alongside a team of professional and student staff to provide a welcoming office environment that offers daily availability for walk-in appointments. - Maintain the Hawk Link lounge - a communal space for all students that supports group study and student connection - and use the space to post important announcements about university deadlines, events, or opportunities. 35% Programming and Event Support - Participate fully in the planning, implementation and marketing of core Hawk Link events including Jayhawk Jumpstart, First-Gen Week activities, and Tri-Alpha induction ceremony which require some weekend and evening availability. - Collaborate on multiple events with campus partners each semester to maintain a strong and cohesive support network. - Incorporate outcome measure tracking for all events including the collection of data from event registration, event participation, interest inventories, pre and post assessments, and satisfaction surveys. - Attend Hawk Link Student Specialist staff meetings, training, and professional development in conjunction with other Hawk Link Coordinators. 5% Other Duties as Assigned by Academic Success Leadership - Attend relevant staff meetings and trainings related to Academic Success Initiatives. - Use University-approved systems for all student records and adhere to Academic Success technology use standards and FERPA guidelines. - Serve on departmental and campus committees as assigned. - Other duties as assigned by Academic Success Leadership. Position Requirements - Travel is less than 25% for occasional required meetings with advance notice as well as event planning-related local driving. Some weekend and evening availability is required for events. - This position is student-facing and requires working on-site at the Lawrence Campus. Limited hybrid work may be an option during breaks when classes are not in session. Required Qualifications - Bachelor’s Degree with one (1) year of relevant experience OR Master’s Degree. - One (1) year of experience working in an educational setting or customer service role. - Experience with technology systems (such as Microsoft Office suite, MS Teams, Google suite etc.) as evidenced in application materials. - Excellent written communication skills as demonstrated by cover letter and resume. This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge, analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector, ensuring that the university remains competitive with industry aligned practices, enhances collaboration with external partners, and supports the delivery of services and programs that meet professional and market-driven expectations. Preferred Qualifications - Experience creating and facilitating student events, workshops, or other student engagement opportunities in a higher education setting as evidenced in application materials. - Master’s degree in education, counseling, psychology, special education, social work, liberal arts, or related field. - Experience working collaboratively on a team as shown in application materials. - Experience co-leading projects as evidenced in application materials. - Experience in academic support services, advising or academic coaching services at an institution of higher education as evidenced in application materials. - Experience with web-based student retention software such as EAB (Jayhawk GPS/Navigate 360) as shown in application materials. - Experience managing multiple projects and prioritizing tasks to produce high-quality work by established deadlines as evidenced in application materials. Contact Information to Applicants Jaime Appelwick Only complete applications will be considered. Advertised Salary Range $44,100 - $47,500 commensurate with experience Anticipated Start Date 10-May-2026 Primary Campus University of Kansas Lawrence Campus FTE 1.0 Reg/Temp Regular FLSA Status Administrative Employee Class U-Unclassified Professional Staff Work Schedule M-F 8a-5p Job Family Advising,Career&StudentSrv-KUL Work Location Assignment On-Site Disclaimer The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for the Office of Civil Rights and Title IX, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045.