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Collection Representative
Location
Norway
Posted
69 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Collection Representative
CADEX
Job DetailsJob Location: Remote, RomaniaThis position is remote for people located strictly in Romania. Cadex Solutions Corporation is a holding company formed by Trivest Partners LP to build the premier provider of commercial order-to-cash management solutions. With a history spanning nearly 100 years, Cadex is uniquely positioned with in-depth experience that builds relationships alongside results. Our team of industry experts brings innovation and data insight, improves your processes with hands-on help, and provides custom solutions based on specific needs. Cadex has approximately 800 employees serving over 1,000 clients across all industries from locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa. Since 2019, Cadex has been putting together a strong portfolio of ARM companies, including A.G. Adjustments, formed in 1974 and headquartered in Melville, NY D&S Global Solutions, formed in 1997 and fully remote ABC-Amega, formed in 1929 and headquartered in Buffalo, NY TranSubro, formed in 2012 and headquartered in Oceanside, NY DAL, formed in 1974 and headquartered in Clifton Heights, PA RCC. formed in 1970 and headquartered in Maple Grove, MN IRG, formed in 1997 and headquartered in Marlborough, MA Job Summary We are seeking a dedicated and detail-oriented Collection Representative to join our team. The ideal candidate will be responsible for managing and ensuring timely collection of outstanding debts and maintaining positive relationships with clients. This role requires negotiation skill, the use of different collection methods, dispute management, legal claims and the selective use of outside collection services.︋︀︍︃︅️︀︁︂︆︄︅︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎︋︀︍︃︅️︀︁︂︆︄︅︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎ QualificationsMandatory: Excellent verbal and written communication skills; Fluent in English and German (both spoken and written); Proficient in Microsoft Office and other PC skills; Experience in customer support/ call center; Ability to build rapport, ask questions, listen and redirect the conversations; Ability to adapt to new business opportunities, challenges and client demands; Ability to overcome objections, analyze responses and negotiate resolutions; Ability to work independently and manage multiple accounts effectively. Nice to have: Experience/ knowledge in customer service, 3rd party B2B collections; Experience with an automated telephone dialing system and collections database; Analytical thinking and problem-solving abilities. Responsibilities: Monitor outstanding accounts; Conduct collection calls and emails; Manage outbound calls; Negotiate payment plans; Resolve billing discrepancies; Maintain accurate records. Working hours: Monday-Friday, 09:00-18:00.
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