• Learn Quality Engineering fundamentals by participating in sprint activities, observing risk discussions, and understanding product context using CAS. (Context, Activities, Story) • Contribute to automated checking efforts by assisting with small, well-scoped automation tasks under the guidance of experienced SDETs. • Execute and analyze automated test runs, helping identify failures, understand system behavior, and escalate findings with support. • Support testing and quality artifacts by documenting observations, test outcomes, and automation results in team tools (e.g., Testmo). • Collaborate with QEs, SDETs, and developers through pairing, learning sessions, and feedback to build foundational skills in testability, automation, and quality thinking.

About the role:   We’re looking for a Senior Principal Software Engineer to help lead the design and implementation of Generative AI capabilities across Blackbaud’s product platform. This is a hands-on, high-impact technical role where you’ll shape the architecture of AI features, mentor engineers, and guide the adoption of best practices that power innovation for social good.     What you’ll be doing:   - Implement complex software systems integrating Generative AI capabilities - Design, build, and maintain efficient, scalable code - Lead cross-functional collaboration on technical solutioning and project delivery - Ensure performance, reliability, and security of AI-enabled features - Evaluate and improve prompt performance and AI-driven workflows - Collaborate with product and UX teams to deliver accessible, user-friendly experiences - Serve as a subject matter expert for LLM deployment, operation, and monitoring - Actively mentor and support the growth of other engineers - Maintain high quality development standards and practices - Contribute to the evolution of Blackbaud’s AI platform strategy What we'll want you to have:   - 10+ years of experience in software engineering on the Microsoft stack, including leadership in AI-related projects - Deep understanding of .NET Core, C#, and modern web technologies - Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML - Proven success building and deploying Generative AI features - Experience with prompt engineering and optimizing LLM behavior - Familiarity with SQL Server, Cosmos DB, and RESTful API development - Experience with cloud-based AI infrastructure (Azure, AWS, GCP) - Excellent communication and collaboration skills - Strong grasp of Agile methodology and continuous delivery practices Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. The starting base pay is $150,400.00 to $204,100.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: - Medical, dental, and vision insurance - Remote-flexible workforce - Wellness Programs - 401(k) program with employer match - Flexible paid time off - Generous Parental Leave - Donations for Doers - Pet insurance, legal and identity protection - Tuition reimbursement program

• Build complete features end-to-end from database to user interface, owning the full technical stack • Design and implement scalable systems that handle growth and complexity across all layers • Ship high-quality code rapidly by leveraging AI tools strategically for scaffolding, testing, and refactoring while maintaining craftsmanship for complex logic • Architect robust APIs and services that power seamless user experiences • Optimize system performance across the entire stack, from database queries to API response times to UI rendering • Collaborate cross-functionally with product and design to deliver cohesive solutions • Drive technical decisions within your domain, balancing pragmatism with long-term sustainability

• Run a modern, containerized service-oriented architecture using industry-leading software development practices • Ship code to production many times a day • Solve complex performance problems, empower a data-driven business and scale our software to support our booming business • Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand • Evaluate new technologies and improve our software stack to keep our technological edge • Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits • Work across teams and discipline boundaries to develop the best product in our industry • Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes • Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base • Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies